5-Star Hotels in Kerala, India

從入住到離店的3天，每個時刻都像回到家一般，被‘’親友‘’團隊關照呵護着。前台每個人都很熱情，即使入住當晚有婚禮也不會敷衍了事。早餐豐盛不説，服務的小夥和女孩們各個都英俊美麗，心地善良。自助晚餐也很好吃。泰餐廳（最後幾張照片）的設計實在令我驚艷。然而最驚喜的是保潔團隊！不但精心做到應該做的，更是用心為我準備花和花瓶，還留下温暖的文字。有幾次還聽到他們在工作間的歡笑聲。客服經理，一位美麗的女士也與我一見如故，知道要趕早上的飛機，還在我出發前準備了免費的茶送來。這麼多年的旅行，這次要數極致！高度讚賞管理層的領導力，下次如果再去克欽Kochin一定會再住

Front desk service was responsive — we requested a few items like bottled water and they were delivered promptly. Breakfast was decent; the live cooking station could be a bit slow, but overall it was fine. For the price we paid, the stay was definitely good value for money.

Housekeeping in the room was not up to the mark and we were quite disappointed. Shower Gel and Tissue were not replaced and the shower area got clogged … despite complaining it wasn’t fixed. The Tea Pods were not replenished in the Mini Bar. In general housekeeping in room was not up to Taj standards we have been used to !

After staying at 5 other hotels in India, it was finally Holiday Inn's turn, and my friends and I were absolutely thrilled! It's such a shame we only stayed for one night. This is a European-style hotel. The rooms are clean, and the rooftop pool on the second floor is simply magnificent. The staff are polite, and the breakfast 🥞 was a solid 100 out of 10! The variety of dishes was just superb. I really loved Kerala, and my friends and I decided we'll explore it more thoroughly next time. And of course, we'll definitely choose this hotel again ❤️🇮🇳

The property is super pleasant and the entire staff is super awesome. Very very helpful and constantly ready to lend a helping hand

Recommended by the customer, one kilometer away from the exhibition, convenient, the facilities are generally good...............................

Hotel was beautiful, expensive but worth the money.

Location was really good , the roof top view was the showstopper of the property. As we were travelling with an infant we found the staff very helpful with preparing the meals for the baby. Arabian sea view room was excellent.

We had a lovely stay. I highly recommend this hotel and the restaurants. Especially don’t miss the restaurant on the first floor, where you can get a great traditional Kerala meal in a banana leaf.  The service is also great.

The Coast View hotel felt a bit dated, but it was generally clean. The TV wasn't working, but it was fixed immediately. The breakfast buffet and restaurant were delicious, and the staff　were very helpful. Unfortunately, I didn't receive a detailed statement of my credit card payment at checkout. Despite multiple email requests since returning home, I haven't received a detailed statement of the total amount, so I'm confused about what was charged to my room and how much.Could you please attach it to an email as soon as possible?