5-Star Hotels in Tuscany, Italy

Beautiful hotel with good service

This is a very old hot spring hotel, not luxurious, most of the customers are locals; the room is large, the facilities are relatively old, but the European-style bed with curtains and very old wooden windows (with wooden shutters) are very European, and the bathroom facilities feel like they are still in the 70s and 80s; it is worth mentioning that the piano room where breakfast is located has a royal and aristocratic atmosphere when taking photos, super 👍

Went there to see the beach and enjoy the sea, when I checked in I brought big suit case and the guy at front desk was pointing his finger at me and asking whether I'm alone, I honestly felt very much offended and the guy needs to be well trained again his manner as this is absolutely not favored by any guests who will visit there other than him all the staffs are kind and nice but he's the face of the hotel as all the guests who are stepping into the lobby will see his such bad attitude toward guests .. that is not really matching with the entire atmosphere of the hotel .. breakfast was great , very spacious and many menus so I literally have enjoyed well and then I walked out to the beach side and saw many people are walking alongside the beach, location is good one last thing, why the wifi passcode is every 6~7 hours being changed?? this is absolutely unnecessary and made me really irritating as I did not know why the internet is not working, please change this for other guests

🌅 Set on Italy’s picturesque Tuscan coast, Livorno is a city where sea breezes meet old-world grandeur. If you crave a magical sunrise or sunset over the water, GH Palazzo Suite & Spa will sweep you off your feet with a fairy-tale panorama right from your window. The fabulous food, personal service, and grand history seal the deal—this hotel promises an unforgettable vibe and access to all things Livorno. Location-wise, GH Palazzo Suite & Spa sits on Viale Italia, 195—steps from local seafood restaurants, lively squares, and the city’s famous seafront promenade. Getting here is a breeze; you’re minutes away from central attractions and the shore. Staff here are friendly and attentive, adding a warm touch to the stay. The hotel’s historic charm is perfect for snapping those coveted sunrise scenes—try the lobby for classic elegance or the rooftop for a true “insta-worthy” golden hour. Early booking on trip.com gets you the best rates and room selection—look for suites with sea views! For the perfect Livorno itinerary, combine hotel R&R with a walk to Piazza Grande, a seafood lunch by the harbor, and sunset shots at Terrazza Mascagni. #Livorno #GHPalazzo #BeachHotel #SunriseSunset #Tripcom

Hotel in pineta on the sea in a charming location top service hot swimming pool very beautiful tennis field available as well as bikes very bright and comfortable bathroom with beautiful shower welcome very professional we were welcomed by Manuela very nice and professional , the lady of the service room also very nice and available the boys in the very nice breakfast room and careful food was very good we had at the arrival a bottle of prosecco and freezer bar FREE a real girl thank you for everything we hope to come back soon

Ho recentemente soggiornato presso questa struttura termale e, sfortunatamente, l’esperienza non ha soddisfatto le aspettative a causa di diverse criticità riscontrate. In primo luogo, la camera assegnata non disponeva di aria condizionata, un disagio significativo per me, che soffro il caldo anche a temperature moderate (circa 22 gradi). Inoltre, l’assenza di un estrattore d’aria nel bagno ha causato un accumulo di vapore e calore insopportabile dopo l’uso della doccia o dell’asciugacapelli, costringendomi ad aprire le finestre ogni volta che utilizzavo il bagno e prima di andare a dormire per rendere l’ambiente più vivibile. Un ulteriore problema si è verificato con l’erogazione dell’acqua nella doccia: per un certo periodo, l’acqua era praticamente inesistente, causando notevole frustrazione al mio partner, che si trovava a utilizzare la doccia in quel momento. Per quanto riguarda la colazione, i pancake non erano inclusi nel menu standard e dovevano essere acquistati a parte, . Il bar della piscina della struttura si è rivelato altrettanto problematico, con prezzi elevati e un servizio rallentato dalla presenza di poco personale, il che ha comportato tempi di attesa prolungati. Altri aspetti negativi includono la scarsa varietà di canali televisivi disponibili in camera, che ha limitato le opzioni di intrattenimento, e la presenza di polvere sul retro del letto, indicativa di una pulizia non accurata. In sintesi, l’esperienza è stata deludente a causa di carenze infrastrutturali, organizzative e di manutenzione. Raccomando alla gestione di migliorare le condizioni delle camere, come l’installazione di sistemi di ventilazione adeguati, aumentare il personale nel bar e ottimizzare i servizi offerti per garantire un soggiorno più confortevole ai futuri ospiti.

Hotel facilities are OK, breakfast is not bad, the only thing that makes me dissatisfied is that there are mosquitoes in the room, and bugs crawling on me! This is really a bit too much!

Very good and considerate staff. Always available. Awesome design and very good lighting and landscaping, albeit a questionable caliber of guests (some hotel guests were staring at me in a way that makes me feel unease and somewhat uncomfortable), but i understand totally it has nothing to do with the hotel itself. Would recommend for people who want a relaxed and laid-back stay in Florence. This is your at-call mini villa here in Florence, very cute backyard and very nice design, and the room was unbelievably comfortable, the shower included. And they had a nice and quiet reading room in the common area, despite the fact that i would recommend the hotel install some anti-UV shades at the place, in general the atmosphere was impeccable. This is the place i want to stay in for 3 months to do some research in.

The hotel is clearly pointing at cleanliness – everything was very careful and orderly. The staff were also very friendly and helpful, making the stay comfortable. However, the wet cell does not meet the standard you would expect at a hotel in this category. The bathroom appeared obsolete, and on the armatures was clearly green spacing – that is unfortunately not 5-Sterne-w costly. Another criticism concerns the hotel's own shuttle. Although it is free to the partners, a short transport of 1.5 km to the edge of the land was refused. That was disappointing and little service-oriented. Unfortunately, the drink prices have also been negative: 10 euros for a small beer and 9 euros for a small cola are simply overloaded even for a high hotel. Concluded: cleanliness and staff top, but when you think of service and equipment – especially in the bathroom – there is air upwards. The price-performance ratio for the drinks should also be urgently reconsidered.