When I entered the ground floor of the hotel in the first day , the staff did not talk and I said I was for check in.
The staff asked for my passport , name….then asked how many day would I stay. The conversation was about 7 to 10mins, I answered all questions and the staff said ‘you can go to the lobby floor by the lift and do the check in’.
As my first time to this hotel , I supposed they were processing my check in but the time was just spent for doing something unrelated matters and I needed to further spend time again by asking the same questions in the lobby floor during the check in .
Looks like the staffs thought they were the security guard.
I suggested they should let the guest know that where the check in area is to avoid wasting both the times.
Furthermore if people came back to the hotel from outside the staff of the ground floor would stare on the people without saying anything.
Surprised what the customer service there.
I would commend the staff in the breakfast area , they showed polite and efficient when handling the matters.
Amazing stay, everything was clean and professional. Great amenities, gym was beyond expectations. Had all the equipment you need for a great workout. Decent location and free parking if you have a car. Highly recommend.
It was recently built, so the quality of the facilities was good. The location was also good because it had a good view of the surrounding sea.
However, the breakfast was the worst. They served a plate with a few vegetables and cold eggs, and the quality of the bread was worse than factory bread.
The coffee, which came in a thermos with espresso and hot water, was also poor. If they were going to serve like this, I think they shouldn't have served breakfast.
Or, they should have simply served salt bread and coffee on the basement floor.
Located in Gimpo, HOTEL AURORA is within a 10-minute drive of Saehun Bowling Center and Laveniche March Avenue. This hotel is 8.7 mi (14.1 km) from KINTEX Exhibition Hall 2 and 12.6 mi (20.2 km) from Hyundai Premium Outlet.
A complimentary self-serve breakfast is served on weekdays from 7:00 AM to 10:00 AM.
Free self parking is available onsite.
Make yourself at home in one of the 49 guestrooms. Complimentary wireless internet access is available to keep you connected.
Price from
AED 137
per night
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9.2/10
Very Good
AAnonymous UserAmazing stay, everything was clean and professional. Great amenities, gym was beyond expectations. Had all the equipment you need for a great workout. Decent location and free parking if you have a car. Highly recommend.
GGuest UserWhen I entered the ground floor of the hotel in the first day , the staff did not talk and I said I was for check in.
The staff asked for my passport , name….then asked how many day would I stay. The conversation was about 7 to 10mins, I answered all questions and the staff said ‘you can go to the lobby floor by the lift and do the check in’.
As my first time to this hotel , I supposed they were processing my check in but the time was just spent for doing something unrelated matters and I needed to further spend time again by asking the same questions in the lobby floor during the check in .
Looks like the staffs thought they were the security guard.
I suggested they should let the guest know that where the check in area is to avoid wasting both the times.
Furthermore if people came back to the hotel from outside the staff of the ground floor would stare on the people without saying anything.
Surprised what the customer service there.
I would commend the staff in the breakfast area , they showed polite and efficient when handling the matters.
GGuest UserIt was recently built, so the quality of the facilities was good. The location was also good because it had a good view of the surrounding sea.
However, the breakfast was the worst. They served a plate with a few vegetables and cold eggs, and the quality of the bread was worse than factory bread.
The coffee, which came in a thermos with espresso and hot water, was also poor. If they were going to serve like this, I think they shouldn't have served breakfast.
Or, they should have simply served salt bread and coffee on the basement floor.
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