Excellent hotel, centrally located, clean, and quiet despite its central position. The beds are super comfortable. Shopping centers and shops are nearby, and transport links are excellent. The pool, sauna, and steam bath are top-notch. Breakfast is perfect. All in all, it's better than expected compared to other 5-star hotels. Would happily stay again! 😊👍
As one of the ”100 Luxury Hotels in Europe”, the decoration and service level of Raffles Warsaw are definitely satisfactory. The location of the hotel is very good, and you can walk to attractions or museums related to Chopin. The surrounding environment is satisfactory, quiet and safe.
The room size is satisfactory, and handwritten cards, welcome cookies, and turndown service are provided. The room facilities are very new, and a built-in sound system is installed, so you can play your favorite music by connecting to the TV. The bedroom is well lit and presents warm tones, while the bathroom is cool tones and solid materials. The room is also equipped with a control panel for the lighting and curtain system, which is very modern. The only drawback is that there is no bathtub in the large bathroom, and there is obviously enough space to place a bathtub...
The breakfast is semi-buffet and semi-ordered. The dishes are exquisitely presented on the plate, exquisite and delicious, and the staff is also very service-conscious, which is satisfactory.
I recently stayed at the Sheraton Grand Warsaw, and it was an absolute delight from start to finish. The first thing that struck me was the size of the rooms. The room were spacious, beautifully furnished, and gave me plenty of room to relax after long days exploring the city.
The staff truly made the stay special. Every interaction, from check-in to housekeeping, was met with genuine friendliness and attentiveness. They went out of their way to make me feel welcome and even offered helpful local tips that made my trip smoother and more enjoyable.
Cleanliness was another highlight. The room and bathroom were spotless, and it was clear that the hotel takes hygiene seriously. Coming back to such a pristine and well-kept space each day felt like a small luxury.
Overall, Sheraton Grand Warsaw combines comfort, top-notch service, and meticulous care. I left feeling well-rested and appreciated, and I can’t wait to return on my next trip to Warsaw.
My parents were scheduled to arrive in Warsaw on the 19th, with their flight landing at 07:30 AM. As my father holds a Classic membership, we fully understood that early check-in would not be guaranteed. To ensure their comfort after a red-eye flight, we proactively booked an additional night (18th–19th) so they could check in early and avoid waiting until the standard check-in time of 15:00.
Despite this, when they arrived at the hotel around 09:30 AM, they were informed that the booking had been marked as a no-show. This was particularly concerning, as the late arrival had been communicated in advance and an online check-in had also been completed. The manner in which this situation was handled was disappointing, with the staff conveying that accommodating them was a favour rather than a service already paid for.
After a prolonged wait, they were eventually assigned a twin-bed room, which did not meet expectations. They were also informed that the hotel was sold out and were then offered a “solution” in the form of a paid upgrade to a presidential suite.
I would like to emphasise that an additional night was booked specifically to ensure a seamless early arrival experience after a long journey. It is therefore extremely disappointing that, despite this, my parents faced inconvenience and were treated in this manner.
Had an excellent stay at InterContinental Warsaw by IHG. The location is fantastic—right in the city center with easy access to major attractions, shopping areas, and public transport.
The room was spacious, modern, and very well-maintained, with stunning views of the Warsaw skyline. The bed was extremely comfortable, and all amenities were top quality. Everything felt luxurious and thoughtfully designed.
One of the highlights was the swimming pool and spa area on the upper floors—great facilities with an amazing view, perfect for relaxing after a long day. The breakfast was also outstanding, with a wide selection and high-quality options.
Staff were professional, attentive, and provided excellent service throughout the stay. Overall, a luxurious and memorable experience—highly recommended when visiting Warsaw!
Although it states 5-star, some floors of the hotel are actually 4-star standard. I booked specifically for a 5-star experience, but ended up on a 4-star floor, which I find unacceptable. The room is quite spacious, and the facilities are good apart from being a bit old. However, the lighting in the room is incredibly dim; there's no bright overhead light. Breakfast was quite rich. I particularly liked that the bathroom had both a shower and a bathtub.
Great hotel as expected from the Raddison brand. The beds were comfortably soft and the room service was delicious as well.
I would say the location was good if you want to visit the nightlife and historical sights in Warsaw.
The welcoming and communication is a mess! 10 emails also in fb, IG for confirmation of the room, 4 days in advance. At the desk, the hostess told me they are overbooked so they can not answer right away, 4 days ok… I also book a dinner table 4 days in advance, the same mess… I have experiences in many NOBU, always fantastic but this one in Warsaw I really do not recommand!
The design is superb, the hotel is worth visiting. It is also very convenient to go to the old town. The breakfast is also good, with many options, but the serving speed is a bit slow. Two disadvantages: the washbasin is a bit small, and the curtains are not light-blocking (recommended to change), which affects sleep.
The overall experience at this hotel was excellent. The spacious rooms, equipped with sofas and bathtubs, were very comfortable. The glass elevator was not only fast but also offered panoramic city views, creating a sense of expansiveness.
The breakfast was a highlight, with a wide variety of options and excellent taste. In addition to a variety of yogurt desserts and fresh fruit, there were also freshly squeezed fruit and vegetable juices and orange juice, which were healthy and energizing, making for a great start.
The sauna and fitness room on the third floor were perfect for relaxing, especially after a long journey.
The hotel is centrally located, making transportation very convenient, making it ideal for both sightseeing and business trips.
Overall, this is a highly recommended accommodation option.
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97 reviews
8.9/10
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Llalalalal5The design is superb, the hotel is worth visiting. It is also very convenient to go to the old town. The breakfast is also good, with many options, but the serving speed is a bit slow. Two disadvantages: the washbasin is a bit small, and the curtains are not light-blocking (recommended to change), which affects sleep.
GGuest UserThe overall experience at this hotel was excellent. The spacious rooms, equipped with sofas and bathtubs, were very comfortable. The glass elevator was not only fast but also offered panoramic city views, creating a sense of expansiveness.
The breakfast was a highlight, with a wide variety of options and excellent taste. In addition to a variety of yogurt desserts and fresh fruit, there were also freshly squeezed fruit and vegetable juices and orange juice, which were healthy and energizing, making for a great start.
The sauna and fitness room on the third floor were perfect for relaxing, especially after a long journey.
The hotel is centrally located, making transportation very convenient, making it ideal for both sightseeing and business trips.
Overall, this is a highly recommended accommodation option.
PPrince of PusanThe hotel is located in the heart of Oldtown and is nice. The rooms are very spacious, clean and the staff is very professional.
The only thing is the rooms are big but awkwardly shaped- you have to go to the couch to see the TV and the overall layout of the room is not a conventional hotel.
Other than that, the hotel has an old boutique charm.
MMoonscapesMy parents were scheduled to arrive in Warsaw on the 19th, with their flight landing at 07:30 AM. As my father holds a Classic membership, we fully understood that early check-in would not be guaranteed. To ensure their comfort after a red-eye flight, we proactively booked an additional night (18th–19th) so they could check in early and avoid waiting until the standard check-in time of 15:00.
Despite this, when they arrived at the hotel around 09:30 AM, they were informed that the booking had been marked as a no-show. This was particularly concerning, as the late arrival had been communicated in advance and an online check-in had also been completed. The manner in which this situation was handled was disappointing, with the staff conveying that accommodating them was a favour rather than a service already paid for.
After a prolonged wait, they were eventually assigned a twin-bed room, which did not meet expectations. They were also informed that the hotel was sold out and were then offered a “solution” in the form of a paid upgrade to a presidential suite.
I would like to emphasise that an additional night was booked specifically to ensure a seamless early arrival experience after a long journey. It is therefore extremely disappointing that, despite this, my parents faced inconvenience and were treated in this manner.
GGuest UserAlthough it states 5-star, some floors of the hotel are actually 4-star standard. I booked specifically for a 5-star experience, but ended up on a 4-star floor, which I find unacceptable. The room is quite spacious, and the facilities are good apart from being a bit old. However, the lighting in the room is incredibly dim; there's no bright overhead light. Breakfast was quite rich. I particularly liked that the bathroom had both a shower and a bathtub.
WWarlie Zambales DiazI recently stayed at the Sheraton Grand Warsaw, and it was an absolute delight from start to finish. The first thing that struck me was the size of the rooms. The room were spacious, beautifully furnished, and gave me plenty of room to relax after long days exploring the city.
The staff truly made the stay special. Every interaction, from check-in to housekeeping, was met with genuine friendliness and attentiveness. They went out of their way to make me feel welcome and even offered helpful local tips that made my trip smoother and more enjoyable.
Cleanliness was another highlight. The room and bathroom were spotless, and it was clear that the hotel takes hygiene seriously. Coming back to such a pristine and well-kept space each day felt like a small luxury.
Overall, Sheraton Grand Warsaw combines comfort, top-notch service, and meticulous care. I left feeling well-rested and appreciated, and I can’t wait to return on my next trip to Warsaw.
CCZWONGHad an excellent stay at InterContinental Warsaw by IHG. The location is fantastic—right in the city center with easy access to major attractions, shopping areas, and public transport.
The room was spacious, modern, and very well-maintained, with stunning views of the Warsaw skyline. The bed was extremely comfortable, and all amenities were top quality. Everything felt luxurious and thoughtfully designed.
One of the highlights was the swimming pool and spa area on the upper floors—great facilities with an amazing view, perfect for relaxing after a long day. The breakfast was also outstanding, with a wide selection and high-quality options.
Staff were professional, attentive, and provided excellent service throughout the stay. Overall, a luxurious and memorable experience—highly recommended when visiting Warsaw!
GGuest UserExcellent hotel, centrally located, clean, and quiet despite its central position. The beds are super comfortable. Shopping centers and shops are nearby, and transport links are excellent. The pool, sauna, and steam bath are top-notch. Breakfast is perfect. All in all, it's better than expected compared to other 5-star hotels. Would happily stay again! 😊👍
SSultanofparis+
Amazing location
Building with great history « grande dame » of the city
My suite on the 7th floor was very spacious and cozy
Concierge / reception / bar staff , everyone was trying their best !
For Marriott bonvoy members they were soo reactive on the app messaging
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The carpeting of the suite needs to be refurbished “it’s the time”
Hotel bar is constantly busy , they should keep 2 tables at least to hotel guests , suite guests.
Late turn down doesn’t provide same quality as cleaning in the day.
Solid hotel , I love it , just mentioning places where it could be improved.
GGuest122Hotel is just across the airport, perfect location. The room was not fully prepared for the guests of two while the reservation was done in advance .When arriving at night and needing to wait an hour to get towels, isn’t best experience. Appreciate the help of the receptionist who in the end took care of everything.