4-Star Hotels in Shanghai, China

Room was of decent size. Bed was comfy. However you had to go to reception to get toothbrush daily. Would be good if it is provided in the room. Service staff was excellent and check in was smooth. Location is great but lots of jam on the weekend if you are taking didi

Very friendly and helpful staff. They respond quickly via Wechat even at night. They upgraded our room to one with balcony which can view the city gate at night. Location is close to Pingjiang street and humble administration garden. Grateful for the free laundry services they provided. Saved me a lot of time. They also help deliver ******* to room. Only downside is mosquito which seems to be a Suzhou problem in general during summer.

I do NOT recommend this hotel; do not come if you are disabled, old or in a wheelchair. I came with my aunt and a lot of the rooms are not accessible by elevator. I calculated and one you enter downstairs, it took me 4 minutes walking to get into the room which is huge compared to other hotels. The little bench in the entry was stained. There are some holes in the walls. The room doesn't look like the pictures at all!! And it's pretty dark even when all lights are on. There is a glass window between the shower and the bed, which made it super uncomfortable to shower (the one in the bed can see you even with the curtain down bc it is not thick enough). You can see my aunt in the picture, imagine when we had to shower. Only acceptable for couples, undecent for family or friends. The staff didn't accept to change me to a more accessible room even if my aunt is 72 yo and back problems!! For that matter, Trip refunded me about a fourth or a fifth the booking which isn't a real solution for that. Breakfast was ok but once there was a dirty plate, tried to give it to the waiter but she just told me to use it. What was i suppose to do with it, put it back for others? The mats of the hallways aren't high-end at all. The lobby indeed is but not the rooms, they are not all worth the pictures. Please note that there are around 40 rooms upstairs where i was, where you are likely to be housed, you need 2 different elevators and walk one floor. Other cheaper hotels in shanghai will make you feel more the ”high end” experience. The price isn't justified in my opinion. Thanks to the cleaning ladies who where always so kind.

Excellent stay with outstanding service! The staff were friendly and attentive, and Xiao Lei was especially helpful—always kind, professional, and went above and beyond to assist. He will always greet us with great smile and offer assistance without any hesitation. His colleague, Xian Yi also helped us a lot! The room is equipped with smart voice assistant to control all the switches. Thank you for such a memorable stay—I will definitely be returning and highly recommend this hotel to anyone seeking top-quality service and hospitality!

Overall the hotel was clean, however some of the issues were only due to wear and tear. The room was very spacious and was implemented with the smart home feature. There was a McDonald’s downstairs and it was right opposite 2 shopping malls. Additionally it was located a 5 mins walk from the Train Station.

Very clean, comfortable and spacious room! the shuttle service was very convenient and the hotel is close to the airport. Front desk staff was very helpful and even gave us cute keychains as a gift. Tasty breakfast, nice shower, delicious tea in the room. Great value!! Recommend.

Exceptional Stay - Outstanding Service! We had a wonderful experience staying at this hotel. From the moment i arrived, the staffs were incredibly helpful, attentive and professional. Their warm hospitality and willingness to assist with anything we needed truly made our stay feel comfortable. Breakfast perfectly fine for elderly and provided late porridge. Laundry service is good too! Location is also perfect, walking distance to major attractions. Though the room size is slightly smaller than kthers, it does not affect our stay. Understand it located at golden area. Overall, we would stay again if go shanghai, and highly recommend to anyone looking for great service and convenience.

Like the location, prompting me to take more train than cabby, location is just next to station 1 stop away to people park (foodie location). Right below newly Starbucks service, breakfast is decent light meal for myself with fresh bananas. 7-eleven is just below, although station does look run down. Smart rm is full of apps suitable for local tourist that had subscriptions. Rm are of decent size with a total of 8 storeys, services are overall nice and friendly. Is definitely a place that will visit again if I am back to Shanghai. It can be pretty dark at night, but is quite safe, although I still won’t recommend walking from people park back to hotel at night. Luckin coffee coming up soon. Lobby accept deliveries on guest behalf. Oh ya there’s no securities box or ironing board in the rm. Gym is decent. There is a standing steam ironing there beside the washing machine.

The hotel and its rooms are classy, modern and hi-tech. Check-in was smooth and we got an upgrade to a room with windows. Toothbrush set and kids bedroom slippers were provided at check-in. We were lucky to have the view of Oriental Pearl Tower from our room. Love the thick and fluffy toilet floor mat. Our food deliveries were sent to the room by a robot waiter. The room phone will ring, a recorded message will inform you that the robot is waiting outside your room. Tap on the blue icon and wait for the compartment to open. After collecting your items, tap the blue icon to close and wave bye to the robot. The hotel is located 1 street away from Nanjing Pedestrian Street and train station. There is a Starbucks at level 1 and a convenience store opposite. Would stay here again 😊

Excellent location right on Nanjng walking Street and 2 buildings away from Peace Hotel, but not noisy as street noise are blocked by the double windows. No view of the Bund but only a 3 mins walk from the Bund. Down side for location is that any car pick up needs to walk around 2 mins to the street corner. Great b’fst selection with Chinese & Western option buffet, different coffee tea milk juice, etc. Staff are super friendly and courteous, late check out till 1 pm is always given if you ask. Pillows are on the soft & flat side so you might want to ask for harder pillow, free bottle water at each floor’s lift lobby take all you can drink.