4-Star Hotels in Shanghai, China

We stayed here for 3 nights while in Shanghai and enjoyed our time there. The location is excellent ( walk right out onto Nanjing Pedestrian street) The staff is welcoming and friendly. The hotel is clean and the room was spacious! Check in was a breeze. We opted for the family room and it had a separate living area and bedroom. It was super nice. We had a view of Nanjing Rd and heard zero noise from the bustling road below us. They provided complimentary tea and coffee in the room along with a mini fridge filled with various items ( drinks, beer, water and chocolates) They provided a safe, shampoo, conditioner, body wash, slippers and robes. It was my sons birthday they day we arrived and they sent a cake to our room:) I had mentioned that in the booking along with a request for a view. Both were obliged :) The breakfast was excellent with a ton of options ( both American and Asian cuisine) There is plenty of seating and great views! The concierge was fantastic! They arranged a riverboat cruise for us and an amazing massage for my mom and I. The spa was great and we had the most relaxing massage. The spa staff was fantastic and so friendly. They even took us in very last minute without issue. Though it is separate from the hotel- they gave a fantastic discount for being a guest there. Our stay was a 10/10 and I would stay here again!!

It was a beautiful hotel with very unique decoration for the price. It was clean, comfortable, and quiet away from the city noise. There are many Burger king, pizza hut, chagee, starbucks, and local restaurants around. The space is also large. It was a very nice hotel close to the airport. There were also airplane headphones and eye protection in our room 😍. It was even more convenient with the shuttle bus that goes to the airport starting at 4 in the morning. I will choose it again next time I come

We expected more for the price, but it is not bad. Not a 4 star for sure, but fits into a good 3 star category. Location is not great, not walkable to many places and even the riverfront promenade here is not the greatest. Taxis to anywhere will take a while. But the rooftop does have a fantastic view. They could have designed a better space u p there as it is not cozy nor pretty with the fake grass the way it is now. Breakfast was so-so with the food cluttered in a small room that gets crowded easily. AC is strong on top of the food making it very cold. Room was okay, bed quite small and door with gaps leaking lots of light during the night bothered us. They offer you a gift if you leave a 5 star review during check-out. Not a good sign..

The front desk staff were really warm and friendly. The room was clean and comfortable, and the location is super convenient. You can easily access People's Square Metro right outside, and Nanjing Road Pedestrian Street is just next door, making it perfect for dining and shopping. I'd definitely choose this hotel again next time I visit!

Our family of four had a wonderful stay at Chalet Hotel and would highly recommend it to anyone visiting Shanghai. The hotel is conveniently located within easy walking distance of Nanjing Road Pedestrian Street, shopping areas, restaurants, and many popular attractions, making it an excellent base for exploring the city. Our room was clean, comfortable, and well-maintained, and the hotel provided good facilities that made our stay enjoyable and hassle-free. A special thank you to Xiao Lei for his exceptional service and warm hospitality throughout our stay. He was always friendly, welcoming, and willing to assist whenever needed. We especially appreciated his help in arranging a private car transfer to Pudong Airport, which made our departure smooth and stress-free. The combination of the hotel's excellent location, cleanliness, facilities, and outstanding customer service made our stay a memorable one. Thank you, Xiao Lei and the Chalet Hotel team, for making us feel so welcome. We look forward to staying here again on our next visit to Shanghai.

I usually don't write reviews, but this time I was genuinely touched. My daughter didn't take the bullet train home, so we looked for a hotel near Pudong Airport and found Vienna Hotel. I didn't expect it to be so good – great value, clean, and excellent service 👍. Truly worth the money. We'll definitely choose Vienna again for future trips.

Location: The location is excellent, with convenient transportation. It's close to the subway and behind Shanghai Railway Station, both within walking distance, which is very convenient. Cleanliness: The hygiene is good and clean; bedding is changed after every guest. There were no strange odors in the room. Service: The front desk staff provided service with a smile and were very efficient.

I booked this last minute for a business trip. All the Huazhu hotels were already priced at 700-800 RMB, but then I found this hotel apartment. At under 700 RMB, it was such a great deal! It's a one-bedroom, one-living room layout, offering excellent value for money and pure comfort. The bed was super comfy, not too soft, not too hard. The decor also felt quite new. While breakfast isn't included, there's a convenience store and a McDonald's downstairs, so getting breakfast is really easy. Plus, it's right next to several big malls like Century Link, making the whole area incredibly convenient. I'll definitely stay here again on my next business trip.

The location is great, near to many famous food places and shopping district. However, the hotel room is small, bathroom is small too. The room has a smell of mouldy air con, or clothes not dried with sun kind of smell that lingered for long. They don’t change bedsheets or blanket covers unless requested (we stayed five nights). And after night 3 I requested cos it was dirty. Ordering food and collection of Taobao parcels were easy. Service staff were friendly. So all they need is really a Reno I guess. Oh there is no drop off area for hotel so getting on cabs or didi was a bit difficult but doable.

My go-to Airport hotel – perfect every time!! I’m a repeat guest at this hotel, and the consistency keeps me coming back. Located directly between T1 & T2 (easy 5-10 min indoor walk), it’s unbeatable for early flights or layovers. Despite being an airport hotel, it’s incredibly quiet. Rooms are modern, spotless, and feel more like a 5-star property. But the best part? The service. The team recognizes returning clients and always handles everything with warmth and efficiency. Rooms are comfortable, and the value is outstanding. Highly recommended for any frequent traveler through Shanghai Pudong airport!