4-Star Hotels in North Sulawesi, Indonesia

Perfect location, attached to a very large shopping mall with lots of restaurants. Friendly and helpful staff, nice and clean rooms, an ATM in the hotel and a wonderful infinity pool with sea view.

Was here for 1 night business trip, Overall OK stay, Receptionist - Brigita was so helpful fulfilling my request on high floor room. I still heard noise from bar across the street in early morning. Anyway room is quite spacious and amenities ok.

Very recommended, cosy and comfy. A lot of food stalls nearby. Can easily walk to Manado Town Square for shopping. Connected with Mantos 1until Mantos 3. The view is great. Buffet breakfast is great. Change everyday and a lot of choices. Love it so much. Pleasant stay.

always become my favorite hotel in manado when i get break from work or holiday or any staycation with family every weekend.. with wonderfull view directly to manado bay, this hotel has everything.. bring me in sunset with her lagoon pool handmade beach, wide range of swimming pool, and super breakfast in early morning,, how good this property.. except by her gym facilities, litle bit less workout tools however still become favorite about its SPA of Martatilaar in the point of left side building.. thanks MERCURE MANADO

My second time in Manado, I chose NDC again for its proximity to the dive shop. The lake view room was spacious, bright, and comfortable, with a balcony overlooking the ocean. The breakfast included both Chinese and Western dishes, and the variety was quite plentiful. Enjoying breakfast overlooking the ocean was truly relaxing. Every staff member at the hotel was friendly and welcoming, greeting us with a smile.

View from bed room is very good, we can see beautiful sunset. There are many resto, mini market and malls very close from Hotel.

Met the housekeeper : His name is Johar Jusuf . He was so friendly and doing amazing job for cleaning my room 802.

We stayed here for one night. The breakfast was varied and plentiful. The staff always try to help. A large shopping center with many cafes is located 15 minutes walk from the hotel. The embankment is nearby, where many street food places open in the evenings. There is a good gym, with a poorly working air conditioning system. However, this hotel is quite tired. The whole building and the room were stuffy, the air conditioning worked poorly. And the windows do not open in the room. Small cockroaches crawled in the room and in the restaurant. You can feel the smell of old things everywhere.

As already commented by other guests, the hotel is in dire need of major renovations. I'm sure it was a grand hotel in its heyday. What need to be changed in the rooms ? Well, just about everything; furniture, bed, bathroom tiles, sink (there are always little cockroaches running around in it), shower with no hot water even after I informed the staff, television, cupboard with musty smell. The good thing about this hotel is its convenient location, and very professional and helpful staff. I read many reviews about no air-conditioning, old bedsheets and towels. Fortunately, these had been addressed by the hotel when I stayed there. They had chiller problem which had been addressed, and bedsheets and towels replaced. All in all, it was value for money.

Breakfast has bread, rice, fish and meat (less variety), fried eggs, noodles, something like soup, juice, milk, coffee, tea. Most of them are slightly spicy, and there is no tomato sauce in the local tomato sauce. I am not used to children (16 years old) to eat okay. No one was eating at the hotel for dinner. We ate two times and it was too long to wait. There is food waste in the trash can of the bedroom, so the ants are recruited. I don't know why their hair dryer is not on the wall. The garbage bin of the bathroom is not placed near the toilet with a similarly cleaned nozzle (there are nozzles in all local toilets that are not accustomed to use). I don't want them to hang up the ”Do Not Disturb” cards every day. If they clean up, they will put a tip under the pillow and they will take it away. The hotel has the same name as the domestic plug, and there is actually no conversion plug! The pillow is uncomfortable and always collapses with our Suwan latex pillow. The lobby staff will not be able to speak Chinese or English, or use translation software to communicate. The hotel does not need a face towel to bring it, the toiletries are also very good. The toothbrush is very hard and the handle is very soft. There is a safe in the refrigerator. Going upstairs to take the elevator requires a room card! The hotel's bathroom, exterior, breakfast, pool, hall, bedroom balcony shot still on the sunset. The morning video is for reference only!