We stayed at this hotel for 4 nights, then left our luggage here while we spent a night at a hot spring hotel in Noboribetsu, before returning for another 2 nights.
The front desk staff were extremely thoughtful and helpful in storing our luggage and making all the arrangements smoothly.
We stayed in a triple room, which was said to be the largest available. However, for 3 people, it did feel a little bit small.
Unfortunately, the breakfast restaurant was closed for upgrade for a month, so we only had the chance to enjoy it once. That was a bit of a pity.
This hotel is super convenient! It's right across the street from JR Hakodate Station West Exit, literally a 2-3 minute walk. The Hakodate Morning Market (seafood market) is just 90 meters away. Plus, the bus terminal for all Hakodate buses is right in front of the station, so you can easily catch a direct bus to Goryokaku, the Mt. Hakodate Ropeway for night views, and the Motomachi Red Brick Warehouses.
The breakfast here has an amazing reputation, offering both Japanese and Western buffet options. And get this – they even serve red and white wine, sparkling wine, and ice cream for breakfast!
First of all the hotel size and location is reasonable. onsen is ok, the water can be hotter. It's very popular during evening times. There is only one washing machine so it's difficult to get a slot. Sleepwise is ok, there is a lack of moisturiser in the room. You have to get it at the reception, just saw the info when I was checking out. however at the end of my stay the overall service left a bad taste in my mouth.
I requested for my luggage to be delivered to the next hotel. However upon reaching the next hotel, only one of my luggage reached the location. When I wrote back asking the hotel. They pushed the responsibility back to me asking me to check with the delivery company instead. I am a foreigner in Japan. And being asked to check with a Japanese transport company of my missing luggage sent by the hotel. I can't communicate in Japanese. How am I supposed to talk to the transport company? For a country famed to be highly efficient in their delivery and service, my two luggage to be delivered turn out to only one and the hotel who delivered my luggage is not helping so ridiculous. This is a memorable stay for it in a bad way. I am tempted to leave every thing one star but I am not as unreasonable like this hotel service.
One of the best hotels in Sapporo, in my opinion! The self check-in and check-out process was quick and hassle-free. Having a FamilyMart inside the hotel and a Lawson right next door was incredibly convenient. Everything you need is just a few steps away, including shopping, dining, and transportation. The location is excellent, and the overall stay was comfortable and enjoyable. Highly recommended for anyone visiting Sapporo!
Very nice and comfortable hotel. After a long flight, we were happy to say we had a very very good sleep. We only woke up at 5.14am thinking we overslept but Hokkaido summer is here and sunrise is around 4am!
We love the Onsen and its cleanliness. The staff were helpful and attentive. They sent us extra pillows very quickly.
This hotel is about 10-15 minutes walk from the JR station. Use the north exit - you'll only see the North Exit sign when you exit either East or West ticket gates. We had to find the sign and even the staff gave us the wrong information!
I had a pleasant stay at this hotel. The room was clean, comfortable, and the staff were friendly and helpful. The hotel also offers a beautiful view of Nakajima Park, which looked especially stunning during the snowfall. I would recommend this hotel
The room was incredibly comfortable, clean, and spacious, allowing us to open two suitcases simultaneously. The hotel's location is super convenient, with direct access to both the subway and JR lines. It's perfect for shopping, with department stores and convenience stores nearby. The hotel staff were very friendly. Breakfast was a pleasant surprise; I chose the French Toast with bacon, and the sweet and savory combination was just right. I would definitely choose to stay at this hotel again next time.
I had a very pleasant stay at Mitsui Garden Hotel Sapporo. The hotel is conveniently located near Sapporo Station, making it very easy to get around, especially with luggage.
The room was clean, comfortable, and well-maintained. The staff were friendly and helpful throughout the stay, which made the experience even better. Check-in and check-out were smooth.
Overall, it was a good stay and I would consider coming back again on my next trip to Sapporo.
Hotel near odori park Surrounding,Sapporo7.3% of visitors choose this area
TTrivisa2026.04.12
This hotel is super convenient, just three meters from Exit 24 of Odori Station. It even offers views of the Sapporo Clock Tower from the smoking area on the second floor or the rooftop terrace!
The rooms are quite spacious, definitely bigger than what you'd typically find in Tokyo or Osaka. They even come equipped with a sound system and record player, which is a really cool and unique touch!
Location-wise, it's excellent for transport and dining. You can easily access the surrounding areas via the Odori Station underground passage, so even in snowy weather, getting around is a breeze.
Check-in is done using self-service machines, and the lobby is on the second floor, with a breakfast restaurant and bar on the first.
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489 reviews
9.2/10
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9,1/10
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LLiduoxiliaolinuolisiI'd call this unbeatable. First off, the front desk service was truly above and beyond my expectations. It was snowing heavily, and the bellhop was still waiting outside for guests to arrive, helping with luggage. The outdoor private onsen in the room was also exceptional; the view and atmosphere were incredible. The breakfast, with its unbeatable ocean view, topped it all off. I had a wonderful day in Hakodate!
NNovak001The location is fantastic! You can access Tanukikoji shopping street directly from the back door, and it's a short walk to places like the prefectural office. The room was spacious, and the breakfast curry rice was delicious, especially with an onsen egg (mostly because Hokkaido rice is so good!). Coming back after a day out and having a soak in the large public bath on the top floor was incredibly relaxing.
SSuet Sum LaiI booked the hotel a few months ago so I could get a very good price for staying with OMO5. Very comfortable and energetic hotel, especially the common area was a place for relaxing and chill. They have a different set up during the day and at night. The highlight of this hotel is the free shuttle bus services, going around the city, and the paid shuttle service to go up the hill to see the sunset. You would be knowing how chaotic it could be up there so it’s good to have a shuttle bus bringing you up and down back to the hotel door. Also, the hotel offer free tours and I joined the free market walking tour and a bus tour to Onuma National Park. By staying one night, I could use the services before the check in and after the check out, so basically it covered 2 days activities when I was in Hakodate. it’s a super value offer, and I really feel this hotel group has thoughts from traveler’s perspective and try their best to give the best experience and to help reducing hassles for us. Definitely I will book with hotels under Hoshino Resort Group again. Thank you very much.
XXINNKONGThe staff were extremely friendly and helpful, making the stay very comfortable from check-in to check-out.
The location is excellent, only about a 3-minute walk from the tram station, which makes getting around very easy. There are also many restaurants nearby, so finding food is never a problem.
The room was clean and well maintained, and the onsen was very nice and relaxing after a long day.
Overall, a great stay and I would definitely recommend this hotel.
BB.V.For us it is the second time in this wonderful hotel and every time it is like living a dream: it feels like being in a bubble thanks to all the well-being in which you are immersed. You are pampered by every service present and by the kindness of the staff, which makes you feel at home. The food is simply divine and you would just like to have a more spacious stomach so you could taste more and more. Nature is unsurpassed, every day you find yourself meeting spectacular creatures even just going out a short distance away. You will not find a similar place in all of Japan, where man meets nature in a perfect combination of balance, harmony and deep respect. We hope to be able to return a third time and relive this beautiful dream again. Thank you for everything Kitakobushi Shiretoko Hotel!
AAnonymous UserAn absolutely worthwhile night! The private onsen was high quality and the hotel offered great privacy. Both meals we had were delicious, and the service was excellent. The scenery was breathtaking. It was one of those places you never want to check out of. They even offered complimentary snacks upon departure, and the bar had a wide selection of food in the evening. Strolling in the snow after dinner was also beautiful.
GGuest UserBoth the public areas and the room were impeccably clean, making for a very pleasant stay. The lobby and areas in front of the elevators had a subtle, comforting scent, creating a truly comfortable atmosphere.
Having a convenience store and a drug store right across the street was incredibly handy.
The staff were all very attentive and polite, which was much appreciated. This is definitely a hotel I'd want to stay at again.
KKunjinkaozhiyaoyaoEverything was great, except for the slightly hard slippers. The crab with ponzu sauce for dinner and the sweet shrimp for breakfast were absolutely delicious! After a soak in the hot spring, my skin felt so smooth. They had a wide variety of shampoos, mostly Pola, and also a hot spring water hair conditioner. I liked it so much I bought it directly from the hotel shop, it was even cheaper than Taobao resellers. Some of the hotel's little decorations were really cute. You can ask the front desk to book a free shuttle to the bear farm.
AAnonymous UserOne of the best things about our stay was how spacious and comfortable the room was. There was plenty of space to move around, unpack luggage, and relax after a full day of sightseeing, which made a big difference during our trip.
We also really appreciated having a bathtub in the room. It was perfect for soaking and unwinding at the end of the day. Another feature that stood out was the in-room washing machine, which was incredibly convenient during our travels. Being able to do laundry without having to search for a laundromat made our stay much more comfortable and stress-free.
Overall, the hotel provided great value for money with practical amenities that made it feel like a home away from home. We would definitely consider staying here again when visiting Hakodate.