4-Star Hotels in Selangor, Malaysia

Faulty bidet, ie pipe without spray head. Basic amenities not available ie shaver, dental kit. Requested for dental kit and 2 bottles of water at 9am and not delivered when I returned at night. The Merchant was quiet but staff rather enjoyed themselves watching tv then observing the needs of patrons. Stayed twice and this will be the last.

The room itself is nice, but there are several issues that significantly affected our stay. The blanket was quite thin, bed very low, and the location is difficult to find using Google Maps. What should have been a 10-minute drive took us around 40 minutes due to navigation issues, and the car park was also hard to locate. The lobby has water on floor, no cleaner and maintenance, my daughter slipped and fell when we arrived. The biggest concern was the lift. It is extremely slow, stops at every floor, and has poor ventilation. It took about 15 minutes just to go from level 36 to B3, which is unacceptable. Overall, due to these inconveniences, I would not return.

Location next to IOI City mall is excellent. Room air conditioning is excellent. Didn't try hotel breakfast. Front office staff is professional. Shower water pressure excellent. Housekeeping timing could be improved. Room shaver and comb not provided. Bed firmness is good. Good view towards golf view. Good for just sticking at IOI city mall or else you have to spent alot of money on transport to other shopping malls

Nice place but roads are abit confusing for grabs drivers. Other are all acceptable & above average. Shoplots at empire city is getting more and more. Checkin time can be improved to 2pm other than 3pm

The hotel very comfortable and had a nice view. Easy when check in. The staff very friendly and helpful. Definitely will stay again and recommend to friends and family.

Might be due to rainy season, but the sheet smell was overwhelming. You can smell it once you open the room door, the room is ok though, happy they provide the luggage stand in room. Check in was fast, the room is ready before time and they let us in early. We booked a room with x2 single beds but there is only one toothbrush provided, luckily I bring my own, there are x2 indoor slippers though. Shower space is great and water pressure is perfect. Many eateries nearby so we did not try hotel breakfast. A great choice for a quick stay.

The hotel offers good parking conditions for those traveling by car. The parking lot is spacious with plenty of spots, and the entry/exit routes are well-designed, so finding a space and leaving won't take much time. There's also a public swimming pool in the area with consistent operating hours, providing a nice option for daily recreation and fitness. The only noticeable drawback right now is that public hygiene maintenance isn't up to par. You occasionally see accumulated debris in the corners of the main roads, and the chairs and linens in the public rest areas aren't clean enough and need to be replaced. If you're staying for a short period, have high expectations for travel convenience, and aren't overly sensitive to hygiene details, then this place is an acceptable choice.

It is quite confusing to find the location when I pin ”Mossaz suite”. You need to find Empire City then it is easier to find the stay. The lift waiting is long and required a lot of patience 😐. The check-in and check-out is smooth and fast. When I arrived, there was a trash in front of the door and only have 1 towel. But then, I informed the receptionist, the action is fast to clean up and provide us the towel. The pool is big and good. Have a nice view also. Overall is good but appreciate if the lift issue can be improve 🫡

Even though this hotel is near KLIA 2, it doesn’t matter if your flight is in KLIA 1. Everything is accessible with free shuttle to T1 (every 2hrs) via the hotel or the one provided by the airport itself (every 10mins). You can also do some last minute shopping in Gateway inside T2. The room I booked is enough for a short stay. Its big and kinda nice view. They also have a resto beside lobby with a garden vibes-its cozy and good for a night drink. I highly recommend this hotel. Thanks, Tune Hotel! I

Overall it just nearby airport nothing fancy, for the pricing to be honest not really worth it. The room is very simple and need to touch up, at night can hear clearly ppl walk by and door open/close. But for the crew service is good as they always put on a smile and the next day free shuttle service is on time! 7am sharp the bus left already which is very punctual. Breakfast is ok but not much varieties, starts early at 6am. However I will not stay this hotel anymore.