I had a great experience at Scenic Hotel. During check-in, the male staff member was extremely friendly and helpful. He gave me lots of useful information about the area, including the best places to eat, where to park, and tips for seeing the penguins. His local knowledge really helped make our trip easier and more enjoyable.
The next morning, after coming back late from travelling, I asked the reception if I could check out 15–20 minutes later. The staff member on morning reception was very cool, understanding, and friendly. She happily allowed the late checkout with no issues at all.
Overall, both staff members provided excellent service, and I really appreciated their kindness and helpful attitude. Highly recommend this hotel for both comfort and outstanding customer service!
It's located in a heritage building with interesting history and at an excellent location, right in the middle of the Victorian town and 5 mins drive to see the penguins.
The rooms are newly refurbished tastefully decorated, it has a very nice teapot and a nice tea egg and some nice coffees and teas.
It has an excellent breakfast with good choices of fruits, cereals..., it's the only hotel that offer us the breakfast in New Zealand!
Wanaka itself isn't a big place, and Haka is considered one of the higher-quality hostels, plus it's very close to the town center. Even during holidays, the cleanliness is consistently good. Unlike the Haka in Queenstown, perhaps because there's more space here, the accommodations are individual buildings, whereas in Queenstown, the entire second floor is dorm rooms. However, there's a gravel path leading up to this Haka, which will definitely test your suitcase wheels! Overall, it's pretty good. You can walk right out to stargaze at night and then quickly hop back into bed.
The location is convenient, just a 6-minute drive to downtown Dunedin, and within 3 minutes there are various dining options. The Botanical Garden is right next door. The room was clean and a good size, though the closet in the loft was a bit small. Going downstairs to use the restroom at night was also a bit inconvenient. Furthermore, the loft doesn't have a stove for cooking, only a microwave, and there's no drying rack for dishes and cutlery. The best part is the free self-service washer and dryer, but they can't be used after 9:00 pm.
Amazing spot, really was beautiful. Answered low for amenities and service as it is a low touch location so not needed. The comms I had with staff was great however
This accommodation is absolutely amazing! Even in winter, I can enjoy the hot springs, and it also has a gym, sauna, and swimming pool. Definitely a 5-star experience!
If you use Google Maps, remember to select the pedestrian path for directions. Otherwise, it may guide you to an abandoned house.
The view from the dining room was nice, but we found some short blond hairs on the bed. We weren't too concerned about it, but others might be.
The breakfast is quite Western—bread and jam, with milk or yogurt.
It's a nice place, suitable for a short nap before takeoff.
Nearby Saddle Hill is a great spot for viewing the Southern Lights if the timing is right.
You could also ask John for local tips—he might know the best viewing spots.
Thanks again to John for his hospitality!
SierraMotel is a typical kiwi motel with all the amenities you need.
Nicely set back off the road so quiet and undisturbed. Obviously very popular with cyclists, fishermen and walkers, of whom there were plenty.
Overall, this accommodation was excellent and exceeded our expectations. The unit was very spacious, well-maintained, and spotlessly clean upon arrival, which immediately made us feel comfortable and at ease. The layout was practical and suitable for both short and longer stays, with ample space to move around and relax.
One of the biggest advantages was how easy the place was to locate. Clear directions and a convenient location made check-in smooth and stress-free, especially after a long journey. The surrounding area was also quiet and pleasant, allowing for a restful stay.
Cleanliness was clearly a priority, from the rooms to the common areas, which we truly appreciated. Overall, this accommodation offers great comfort, convenience, and value. We would definitely recommend it to others and would not hesitate to stay here again in the future.
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GGuest UserThe hotel is quite large with many rooms. I booked a twin room, and it was spacious with two comfortable and clean queen-sized beds. My room was on the third floor, at the corner, offering only a partial view of the lake. There were no kitchen facilities, so cooking wasn't an option. The hotel's location is excellent, right by the lake. It's about a 10-minute walk to Queenstown's center and its attractions. The staff were friendly and helpful. There's a car park, but parking comes with a fee. Breakfast is also an extra charge, but the quality was decent.
NNigulasizhaosiayoLocated on the outskirts of Queenstown, it's about a 15-minute drive to the town center. There's a McDonald's nearby. The front desk has Chinese-speaking staff who are all very friendly. The room was spacious and the sanitary facilities were great.
KKhoThe place is spacious and the location is excellent. It is right next to the main road. After watching the little penguins, you can buy fast food nearby before returning to the hostel. The room is spacious and there are staff on duty at night. You can park at the door, which is very convenient
HHuobatuThe hotel environment is particularly good, the proprietress is a Chinese sister, especially good, give me milk, it is very quiet, and very close to the scenic spot, there is a McDonald's and gas station ten meters away, there is a fish and chips 100 meters away, and the Chinese are also delicious but not friendly. In short, the hotel is very clean, the location is good, convenient and fast, parking is very convenient
이이진희We chose this hotel because we expected to enjoy its winery/food. Otherwise, we should have stayed in Queenstown with a lot of restaurants and pubs.
As we would arrive in the early evening, we put a note for our hope for experiencing their winery and food (or at least finger foods) when we booked the hotel, and received email that they cannot guarantee but will do their best to serve our need. Since then, no email was sent to us. When we arrived at the hotel around 6 pm, no one was in the information desk, so we had to go to the bistro to find out that they left the key in a safe box without any notice or sending us any email with its password. We had to wait a while for the bistro lady to make a phone call to whom it concerns, which was okay. Worse, we heard that their bistro was reserved for a group event so we could not use the facility at all. We had to drive 15 minutes to a nearby town and bought foods from a supermarket. I think the hotel should have notified us of impossibility of using their bistro/food service due to the group event and we have to prepare for our food. As I checked out, I left a note about the issues, and expected they would send me an email to express their sincere apology. Unfortunately nothing happened so far. Although I liked the room as well as the whole place very much, I think Kinross cottage needs professionalism to run their stay program. It could have been much nicer, memorable stay experience.
Ffatt1234The room was clean, tidy, and spacious, and the surroundings were quiet. It's conveniently located near the airport, and the staff were very friendly. The room also had an induction hob and basic cooking utensils, which was handy for preparing simple meals. Compared to other hotels, the price was quite reasonable.
GGuest UserThe hotel was great however for the size and experience they are aiming for and the reputation of being operated by the Hilton, the internet speed is subpar and was below my expectations. A speed test returned speeds of 0.03mbps which is not enough for web browsing. I would have hoped for better internet connection given the price and premium segment this hotel competes in.
GGuest UserThe location is convenient, just a 6-minute drive to downtown Dunedin, and within 3 minutes there are various dining options. The Botanical Garden is right next door. The room was clean and a good size, though the closet in the loft was a bit small. Going downstairs to use the restroom at night was also a bit inconvenient. Furthermore, the loft doesn't have a stove for cooking, only a microwave, and there's no drying rack for dishes and cutlery. The best part is the free self-service washer and dryer, but they can't be used after 9:00 pm.
GGuest UserAlthough the sheets on all three beds were dirty, stained, and had hair on them, suggesting they hadn't been changed, the staff promptly replaced all the bedding when we brought it to their attention. Aside from that, we were quite satisfied with the hotel. There's a bus stop right outside, making it very convenient for airport transfers. The town center is about a 15-minute walk, though it does involve a long, steep incline. The two-bedroom apartment is a duplex; downstairs has the living room, kitchen, and a bathroom, plus a separate washroom for handwashing. Upstairs are the two bedrooms. The master bedroom features a bathtub and shower, and a separate toilet and vanity area. The second bedroom has two small beds, both with wardrobes. The kitchen is fully equipped, lacking only a dishwasher, and there's a shared laundry room outside. Both the upstairs and downstairs have balconies with fantastic lake views, perfect for watching both sunrise and sunset. The view alone makes it worth the price!
GGuest UserWhere do I start - from arriving until leaving we had the most amazing stay here.
We had a family room which was so spacious - the beds were huge and it’s cosy! The blowout curtains had us sleeping in more than it should’ve 😆
We had breakfast with our stay and it did not dissapoint there was such a selection from savoury to sweet and more! Love it coffee and juices included just amazing
The gym was so well equipped mlre than I’d expect so was pleasantly surprised and the equipment was all up to scratch and working smoothly
The spa was beautiful 🤩
The sauna was also good but it wasn’t as hot as would usually expect
It would be amazing if the bigger pool was heated so more ppl could enjoy swimming around together but it wasn’t like a cold plunge perfect for those who enjoy it after a sauna
The location is beautiful right near town a little walk away and parking was well priced and easy enough to organise
Thanks so much for having myself and my family
It made our stay that much more memorable