4-Star Hotels in Punjab, Pakistan

"While the hotel’s location is commendable, the service quality falls short. Upon booking a two-day stay, I encountered a recurring issue: the absence of towels during check-in. Despite multiple calls to the hotel staff, the response was consistently the same: towels would be delivered within one hour."

"We had an excellent stay. The hotel and the staff were amazing throughout our stay of 10 days. The breakfast and the location was also superb. Cannot fault it for anything. The complimentary airport drop off and pick up was added benefit which other hotels do not provide. We will be coming back again."

"I stayed at the hotel with my wife for over 1 week. I previously stayed at places like the Hilton, Mariott (for work) so initially I was abit apprehensive at booking but now am glad I took the plunge. If you set, the location of the appartment aside (it's about a 5 minute ride away from things to do) - the hospitality I received was exceptional. Specifically, I want to call out Muhammed Umair and Ghulam Kamber. These 2 have excellent front office skills and understand how to deal with guests (without wasting time) . Given I hadn't stayed in the area before, I had lots of little bits and bobs i needed to get done (and so did the wife). Both are professional, curteous and extremely attentive. There were a few times where they helped to book rides , order non hotel food , help to check-in/out and also they acted as really helpful travel companions. Thankyou for also dealing with our night cravings and late breakfast requests."

"Firs time stayed in this hotel and honestly it’s 10 on 10 . Amazing location and great atmosphere."

"This hotel is actually a detached villa in downtown Lahore. There was no breakfast on the Internet at the scheduled time. I did not expect that breakfast was quite rich, and it was delivered to the room. During the period, a kettle was broken and repaired in time. It's comfortable to drink some hot water."

"The hotel itself is good but the service at reception was terrible. Since I had strange noise continually at my room, I requested to change room. But due to fully booked on that day, the reception staff couldn’t change. That’s is fine not to change due to fully booked but they didn’t do any reaction to stop noise. I invited reception staff (Mr.A) 2 times to let Mr.A hear what kind of noise I heard and Mr.A said maybe housekeeping on different floor is still working (1 am at night!), I will check it etc, but even 1 hour later I still had strange noice. Obviously Mr.A didn’t do anything to stop noise and I again invited reception other staff (Mr.B, senior of Mr.A)to my room but Mr.B didn’t hear anything from Mr.A and Mr.B didn’t know also anything what Mr.A did for the noise even Mr.B is senior position. Mr.B promised to ask Mr.A what Mr.A did for the noise and give me feedback. But Mr.B didn’t give me any feedback.next day on 8am I requested to change room but since the reception staff (Mr.C)seems to be sick, Mr.C said Mr.C request other staff to change room. But nothing happened. So around 11am,I again went to reception to request change room. But then other staff (Mr.D) said still there are no available rooms since check out time is 12 noon.but it means even I requested to change room at 8, until 11pm I again went to reception, they didn’t inform me anything. They should have informed to wait until noon etc in advanced. I was very much disappointed such poor service. They didn’t react anything about the notice issue at all and next day they didn’t inform me anything about changing room until I requested again and again. Very poor and unprofessional staff at reception."

"I waited more than 30 minutes for check-in even though they told me it would be ready at 3 PM. The apartment was still not prepared, and it felt like we were not treated as guests at all. At check-out, they asked us to stop and wait again because they needed to inspect the apartment before letting us leave. Because of this delay, I ended up missing my flight. The whole experience was extremely frustrating and disappointing."

"Everything was good even reception and night bell boy very nice also security supervisor I forget the name very helpful thank you 😊"

"Feels like home !! Everything was top notch. Staff was super cooperative and even prepared food the way i wanted without spices 😇."