Hotel near Gulberg,Lahore50% of visitors choose this area
GGuest User2024.05.06
The front desk upgraded me to a deluxe single room for free, but there were guests staying in the hotel talking outside in the corridor all night, which was a bit noisy.
I stayed at the hotel with my wife for over 1 week.
I previously stayed at places like the Hilton, Mariott (for work) so initially I was abit apprehensive at booking but now am glad I took the plunge.
If you set, the location of the appartment aside (it's about a 5 minute ride away from things to do) - the hospitality I received was exceptional.
Specifically, I want to call out Muhammed Umair and Ghulam Kamber.
These 2 have excellent front office skills and understand how to deal with guests (without wasting time) . Given I hadn't stayed in the area before, I had lots of little bits and bobs i needed to get done (and so did the wife). Both are professional, curteous and extremely attentive. There were a few times where they helped to book rides , order non hotel food , help to check-in/out and also they acted as really helpful travel companions.
Thankyou for also dealing with our night cravings and late breakfast requests.
The rooms are comfortable; staff is friendly and helpful. On request, I was allocated a room with a view of the main Boulevard Gulberg. Breakfast was good and staff there is also friendly. It used to be possible to park my car in the basement and get into the lift and go straight to the floor of my room. This has been discontinued because of security reasons which is understandable. Good range of food from their restaurant delivered to your room; prices are reasonable, the taste is authentic. I am a happy customer overall.
Hotel near Gulberg,Lahore50% of visitors choose this area
GGuest User2025.09.18
Very good, reasonably priced. For 75 RMB, you can enjoy a wide variety of buffet dishes. It's really amazing! The Baoan guy is very responsible. It's a really good hotel. He is very honest. I later went to the Marriott in Islamabad and it was really not as good. It's not as good as this hotel!
The hotel itself is good but the service at reception was terrible. Since I had strange noise continually at my room, I requested to change room. But due to fully booked on that day, the reception staff couldnโt change. Thatโs is fine not to change due to fully booked but they didnโt do any reaction to stop noise. I invited reception staff (Mr.A) 2 times to let Mr.A hear what kind of noise I heard and Mr.A said maybe housekeeping on different floor is still working (1 am at night!), I will check it etc, but even 1 hour later I still had strange noice. Obviously Mr.A didnโt do anything to stop noise and I again invited reception other staff (Mr.B, senior of Mr.A)to my room but Mr.B didnโt hear anything from Mr.A and Mr.B didnโt know also anything what Mr.A did for the noise even Mr.B is senior position. Mr.B promised to ask Mr.A what Mr.A did for the noise and give me feedback. But Mr.B didnโt give me any feedback.next day on 8am I requested to change room but since the reception staff (Mr.C)seems to be sick, Mr.C said Mr.C request other staff to change room. But nothing happened. So around 11am,I again went to reception to request change room. But then other staff (Mr.D) said still there are no available rooms since check out time is 12 noon.but it means even I requested to change room at 8, until 11pm I again went to reception, they didnโt inform me anything. They should have informed to wait until noon etc in advanced. I was very much disappointed such poor service. They didnโt react anything about the notice issue at all and next day they didnโt inform me anything about changing room until I requested again and again. Very poor and unprofessional staff at reception.
Ramada by Wyndham Murree Lower Topa Resort is an excellent hotel for family and business. Staff is very cooperative and polite with professional service. But aramada should provide complimentary clothes ironing services to all guests. I stayed there from 7th May to 9th May, but they charged me PKR 1,880 for ironing just one dress.
Hotel near Gulberg,Lahore50% of visitors choose this area
RRoger Wang Roger2019.11.23
This hotel is actually a detached villa in downtown Lahore. There was no breakfast on the Internet at the scheduled time. I did not expect that breakfast was quite rich, and it was delivered to the room.
During the period, a kettle was broken and repaired in time. It's comfortable to drink some hot water.
Every thing was brilliant and value for money, I am staying again at same hotel next month and booked my wedding function on Sunday 2nd July 2023!
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GGuest UserThe hotel itself is good but the service at reception was terrible. Since I had strange noise continually at my room, I requested to change room. But due to fully booked on that day, the reception staff couldnโt change. Thatโs is fine not to change due to fully booked but they didnโt do any reaction to stop noise. I invited reception staff (Mr.A) 2 times to let Mr.A hear what kind of noise I heard and Mr.A said maybe housekeeping on different floor is still working (1 am at night!), I will check it etc, but even 1 hour later I still had strange noice. Obviously Mr.A didnโt do anything to stop noise and I again invited reception other staff (Mr.B, senior of Mr.A)to my room but Mr.B didnโt hear anything from Mr.A and Mr.B didnโt know also anything what Mr.A did for the noise even Mr.B is senior position. Mr.B promised to ask Mr.A what Mr.A did for the noise and give me feedback. But Mr.B didnโt give me any feedback.next day on 8am I requested to change room but since the reception staff (Mr.C)seems to be sick, Mr.C said Mr.C request other staff to change room. But nothing happened. So around 11am,I again went to reception to request change room. But then other staff (Mr.D) said still there are no available rooms since check out time is 12 noon.but it means even I requested to change room at 8, until 11pm I again went to reception, they didnโt inform me anything. They should have informed to wait until noon etc in advanced. I was very much disappointed such poor service. They didnโt react anything about the notice issue at all and next day they didnโt inform me anything about changing room until I requested again and again. Very poor and unprofessional staff at reception.
SShehroz1I waited more than 30 minutes for check-in even though they told me it would be ready at 3 PM. The apartment was still not prepared, and it felt like we were not treated as guests at all. At check-out, they asked us to stop and wait again because they needed to inspect the apartment before letting us leave. Because of this delay, I ended up missing my flight. The whole experience was extremely frustrating and disappointing.
VVislowThe rooms are comfortable; staff is friendly and helpful. On request, I was allocated a room with a view of the main Boulevard Gulberg. Breakfast was good and staff there is also friendly. It used to be possible to park my car in the basement and get into the lift and go straight to the floor of my room. This has been discontinued because of security reasons which is understandable. Good range of food from their restaurant delivered to your room; prices are reasonable, the taste is authentic. I am a happy customer overall.
GGuest UserIts an old apartment complex. Most bedrooms are based on 3 bedrooms suite style. The bedroom window opens in the corridor and that itself is such a lame tactic of Avari. The location itself is quite inconvenient as you need to take a 5km u turn whenever you exit or enter the property. Overall, the hotel is disappointing and depressing. I hate to stereotype but It looks like another faizabad hotel took over by careless abbasi (s). The staff is apparently courteous but never cares to listen or understand the guests concerns. I hope that management will consider this as a constructive review and make solid improvements.
GGuest UserVery good, reasonably priced. For 75 RMB, you can enjoy a wide variety of buffet dishes. It's really amazing! The Baoan guy is very responsible. It's a really good hotel. He is very honest. I later went to the Marriott in Islamabad and it was really not as good. It's not as good as this hotel!
GGuest UserThe front desk upgraded me to a deluxe single room for free, but there were guests staying in the hotel talking outside in the corridor all night, which was a bit noisy.
GGuest UserRamada by Wyndham Murree Lower Topa Resort is an excellent hotel for family and business. Staff is very cooperative and polite with professional service. But aramada should provide complimentary clothes ironing services to all guests. I stayed there from 7th May to 9th May, but they charged me PKR 1,880 for ironing just one dress.
RRoger Wang RogerThis hotel is actually a detached villa in downtown Lahore. There was no breakfast on the Internet at the scheduled time. I did not expect that breakfast was quite rich, and it was delivered to the room.
During the period, a kettle was broken and repaired in time. It's comfortable to drink some hot water.
GGuest UserLuxus is the best hotel in Lahore. I have stayed at other luxury hotels but Luxus is by far the best! They have a variety of breakfast options and it is delicious. Whenever I go to Lahore I always stay at Luxus.
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