4-Star Hotels in Riyadh Province, Saudi Arabia

Unfortunately, the overall experience did not meet acceptable standards. The cleanliness of the hotel, particularly the room, was below expectations. There was an unpleasant odor in the room, which made the stay uncomfortable. In addition, the housekeeping standards did not reflect the level of quality expected from a hotel of your reputation. Moreover, the service was extremely slow. Requests were not handled in a timely manner, and there was a noticeable lack of responsiveness from the staff, which further affected the overall experience. I believe that cleanliness and service quality are fundamental aspects of any hotel stay, and regrettably, both were lacking during my visit. I hope this feedback is taken seriously and used to improve the level of service for future guests.

The room itself was decent, and the hotel's interior was okay. However, the surrounding neighborhood and exterior are really bad, resembling a migrant worker area. It felt quite unsafe, and at night, there was constant noise from horns. Everyone should think twice before booking here.

Close to KAFD. Breakfast buffet is recommended. Comfortable stay.

The location is excellent, right next to Kingdom Centre and Kingdom Mall, and close to the subway station (though I never used it). The building is very prominent; you can basically use it as a landmark to find your way around the bustling downtown area. The front desk is odd, slanted, and quite small. It might be a business hotel, as there were many Caucasians discussing work in the lobby, and plenty of sofa areas for meetings. When I arrived, I requested a high-floor room, but they wouldn't switch it, claiming I arrived too late. The next day, I tried again, and they said they were fully booked. There was a noticeable difference in their attitude towards Chinese guests. The hospital across the street seems abandoned and desolate, and there's a building under construction next door, so the noise was significant. The decor is quite clean and simple. Breakfast was average—nothing special but not terrible either. The cleanliness was decent, though it's the usual standing in the bathtub to shower, haha. I really don't understand this about hotels in the Middle East.

Feeling pretty good! The hotel itself is quite new, and the breakfast spread is excellent. However, there aren't many dining options around, so the area isn't very bustling.

The hotel is generally OK, but it is easy to make mistakes when taking a taxi

I have no words to describe how good this hotel is Itreally feels like a five star hotel I am a retired physician and I am from Honolulu Hawaii so know hotels. and traveling through Scandinavia in much of the rest Europe and the UK of the last four years I’ve stayed in more than two dozen four star hotels.  And this one is easily is in the top 10% The service is the best of any hotel I’ve ever been in. from the reception desk to the restaurant staff, to the cheerful people who efficiently run the coffee shop in the lobby etc. The buffet is beyond belief and à la cart menu is extensive and available late into the night  i’ve been to several well-known Middle Eastern restaurants in London in Oxford UK the buffet here is better than any of them The end hotel has the grandest lobby of all two dozen that I’ve seen for the last four years And the location cannot be beat I intended to only stay four days, but extended to three times that one reason was, I wanted to try all the dishes in the buffet at least twice. I was planning to try some of the recommended restaurants in town, but decided that it is unlikely that there will be any better than the this hotels restaurant. I was trying hard to think of anything negative to say just to show some balance, but I cannot think of anything This is the place to stay if you are in Riyadh

It was good hotel but only things they should focus on the customer service like receipts, if you try to reached them at night it's difficult to get them, they ignore customers calls without getting back to the customer while calling. Also while checking out I've requested them to check.the minibars if there's anything missing there were very slow to check it and I was waiting for more then 5 minutes. I think they should train them professionally so that hotel standard increases more.

Close proximity to malls and some coffee shops. Area isnt very crowded unlike many parts of riyadh but close to many good places which i find is a plus. Reception was fluent in English, room is clean and we got an upgrade which is very much appreciated as our previous available assigned room was a non smoking room but located in a smoking floor.

The hotel is a bit old and the rooms are relatively small. I was a bit surprised that the twin room had a 0.8m bed. However, the service was quite good, and the breakfast was also very good. There were many local foods, and the bread tasted quite different from Western food. The cheese at breakfast was excellent!