4-Star Hotels in Western Cape, South Africa

The hotel is conveniently located about a 10-minute walk from the Bay Area, which is great for shopping and dining. It's also easily accessible from the airport. The essential amenities are well-equipped. Being next to Burger King is handy for a quick snack. There's a supermarket within a few minutes' walk, which is good for buying groceries and drinks. However, they only sell wine, making it difficult to find beer. The breakfast buffet offers a wide variety and high quality, making it something to look forward to every morning. The shower setup and drainage are poor; the floor gets soaked after every use, which is a problem.

The hotel is 4 stars, but there's no coffee machine, slippers, or robes in the room. It's in need of renovation in some areas. It would be fine if the price weren't so high. 20,000 rubles a night (for the cheapest room with a road view) is very expensive, in my opinion. There are no shops or cafes near the hotel (except for the restaurants on site). Getting anywhere requires a taxi (but it's not a problem, the prices are quite reasonable). There's a huge shopping mall nearby. The breakfasts at the hotel were decent. The hotel also has two swimming pools: one on the ground floor with views of the ocean and Cape Town, and another on the rooftop. We've stayed in 6/7 hotels and apartments in Cape Town and other towns before, and all of them had welcome drinks (some juice, some wine), some fruit or sweets, and all had coffee machines, but this hotel had none of that. Another downside is that the whitewash/plaster is peeling off right above the bed. It's not pleasant.

The location is excellent, and the security is top-notch. The basic amenities in the room are very sufficient. Everything was satisfactory, except for the rather small sink in the bathroom. The staff were also very helpful.

The facility itself truly lives up to its 5-star standard, beautiful, well-maintained, and luxurious lives up to the standard of the Radisson hotel brand which is my go to hotel when traveling the service unfortunately did not match. From the moment I arrived, I noticed a lack of basic hospitality from most of the staff. Simple gestures like greeting guests or offering assistance seemed to be overlooked, which was quite disappointing for a hotel of this caliber. That said, I would like to acknowledge the one staff member who checked me in, he was warm, professional, and genuinely welcoming. His service was the only moment that reflected the level of excellence one would expect here. Overall, the hotel has incredible potential, but the guest experience is significantly let down by inconsistent and, at times, indifferent service. I hope management addresses this, as the property itself deserves better representation.

The hotel is beautiful. We had a good time . The ladies at the reception were really friendly and helpful. The security guards would do routine checks which made us as female travelers safe. The location is really convenient and close to everything we needed!! Only downside is they don’t allow drinking from the balcony only in the room

The room was very clean.You have to pay for parking which was unfortunate as there were 2 of us.The manager could learn more about diplomacy.Otherwise a good experience, I like the decor and as was written the place is very clean.

Our stay at The Rockefeller Hotel by Newmark was nothing short of exceptional. From the moment we arrived, everything exceeded expectations. The hotel is spotless, beautifully maintained, and every detail feels thoughtfully curated. The location is perfect, making it easy to explore Cape Town while still enjoying a calm and comfortable atmosphere. The service truly stood out, with staff who were warm, attentive, and always willing to go the extra mile to make us feel welcome. The amenities were fantastic and had everything we needed for a relaxing and seamless experience. It is clear that a lot of care goes into making guests feel comfortable and valued. Traveling as a couple, this was the ideal stay. Stylish, peaceful, and truly memorable. We would absolutely return and highly recommend it to anyone visiting Cape Town.

Although our family room was not that big, I like this hotel for superb location, free parking, cheap and good breakfast

New hotel in a great location. The rooms are spacious and well-equipped with a small kitchen and a washer/dryer. The bathroom with a shower is clean and also well-appointed. The breakfast is extensive with lots of fruit, delicious bread, and freshly brewed coffee of your choice. Since the hotel is on a lively street with restaurants, it can get noisy at night. We would definitely book this hotel again.