In the heart of Kyoto, Rihga Gran Kyoto is within a 5-minute drive of Kyoto Tower and Kyoto Aquarium. This hotel is 1.9 mi (3.1 km) from Kyoto Railway Museum and 2 mi (3.2 km) from Shijo Street.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.
Make yourself at home in one of the 261 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, designer toiletries, and bidets.
"The hotel's location, just 500 meters from Kyoto Station, is incredibly convenient. With Don Quijote and Isetan Department Store nearby, all your shopping needs are easily met. The location truly can't be beat. The hotel offers a smoking room, a public bath facility, a bar, and a restaurant. Upon check-in, guests can enjoy free soft drinks at the bar's soft drink area before 5:30 PM, and you can even take them back to your room, which is a fantastic perk. Each floor also has vending machines and ice makers, and some floors offer laundry facilities.
Breakfast options are somewhat limited, but the quality is high. They provide a set meal served in a three-tiered bento box, with four small dishes on each tier; the taste is perfectly acceptable. The food is generally a mix of Japanese and Western styles, so if you're not accustomed to these cuisines, it might not be the best choice for you.
The hotel rooms are a bit small, but they are compact and well-equipped. For room cleaning, you have two options: full cleaning or partial cleaning. However, I found that daily housekeeping after check-in was a bit superficial, with some details overlooked. I would suggest the hotel strengthen its staff training in this area. Despite this minor point, it's generally a great hotel.
Regarding some negative reviews I saw before booking, which mentioned front desk staff discriminating against foreign tourists, I personally experienced no issues at all. In fact, I'd even describe them as enthusiastic (perhaps because I speak Japanese?). For me, their service attitude was certainly satisfactory. I also noticed that many of the negative reviews were concentrated in 2023. Perhaps there's been a change in management? I'm not sure, but personally, their attitude and service were impeccable."