The Rihga Gran Kyoto is an ideal spot for travelers wanting to discover the city. The Rihga Gran Kyoto is an ideal choice for travelers who want to take in the sights and sounds of Kyoto. The hotel is conveniently located just 700m from Kyoto Station and 45km from Osaka Itami Airport. Transportation around the city is also convenient, with Kujō Metro Station within walking distance. Seeing Kyoto's sights from this hotel is easy with Kyoto Aquarium, Nishi Hongan-ji Temple and Higashi Hongan-ji Temple all close by. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. If cleanliness is important to you, this hotel makes an excellent choice, as our guests consider this to be one of the cleanest hotels in the city. This hotel is a popular accommodation for guests traveling with families.
"The hotel's location, just 500 meters from Kyoto Station, is incredibly convenient. With Don Quijote and Isetan Department Store nearby, all your shopping needs are easily met. The location truly can't be beat. The hotel offers a smoking room, a public bath facility, a bar, and a restaurant. Upon check-in, guests can enjoy free soft drinks at the bar's soft drink area before 5:30 PM, and you can even take them back to your room, which is a fantastic perk. Each floor also has vending machines and ice makers, and some floors offer laundry facilities.
Breakfast options are somewhat limited, but the quality is high. They provide a set meal served in a three-tiered bento box, with four small dishes on each tier; the taste is perfectly acceptable. The food is generally a mix of Japanese and Western styles, so if you're not accustomed to these cuisines, it might not be the best choice for you.
The hotel rooms are a bit small, but they are compact and well-equipped. For room cleaning, you have two options: full cleaning or partial cleaning. However, I found that daily housekeeping after check-in was a bit superficial, with some details overlooked. I would suggest the hotel strengthen its staff training in this area. Despite this minor point, it's generally a great hotel.
Regarding some negative reviews I saw before booking, which mentioned front desk staff discriminating against foreign tourists, I personally experienced no issues at all. In fact, I'd even describe them as enthusiastic (perhaps because I speak Japanese?). For me, their service attitude was certainly satisfactory. I also noticed that many of the negative reviews were concentrated in 2023. Perhaps there's been a change in management? I'm not sure, but personally, their attitude and service were impeccable."