Boutique Hotels in Paris

"I came to Paris for my birthday trip. The room I booked gave me a superb view of the Eiffel Tower, especially every night. I would say this apartment is value for money, given the price paid for the view. However, 3 large items have disappointed me badly. 1) I was overcharged for the tourist tax. I only found out on the last day during check out that the tourist tax was counted via number of pax, instead of per room. I only had 3 pax staying in the room but was charged the tourism tax for 4 pax, which is the maximum capacity of the room I booked. I did not have the time to pick this up on my last day as my driver was already here and I was rushing to my flight. I am very disappointed with the dishonesty I have faced here. 2) Security is a big issue. I have placed “Do Not Disturb” tag outside my room, but someone still entered my room to pick up the portable heater which one of your staff delivered on the first night. I had many valuables in the room and hence I indicated “Do Not Disturb” as I don’t wish for anyone to enter. This is a big security breach and it happened on my second day of stay. I went down to the reception in the evening instantly when I realised someone has entered. The reception just told me that they are deeply sorry and they can’t do anything, and asked me to see the manager the next day instead. The next day, in the morning at 10:00am 31 Oct 2025, when I asked to see the manager, the reception kept telling me the manager wasn’t available. Even when I came back at 6:00pm the same day, the reception still told me the same thing - manager wasn’t available. It seems like the reception is just hiding and preventing me from talking to the manager. This is utter rubbish. 3) Facilities in my room were not working - the heating rack in the toilet was not working, the lamps in the living room were not working. My entire room was so poorly lit. For a hotel chain under the Accor group, I expect something better."

"Overall a good hotel, located close to many very popular touristic attractions (Eiffel tower, River Seine etc…) and close to several metro stations (6mins walk). You can also find a grocery store 2 mins away from the hotel. That being said, there are a few negative elements : the hotel is getting a little outdated, especially the rooms and the amenities. The gym would require a few extra machines but it is better than most of the hotels in Paris."

"We booked the Classic Family Room with two double beds, and it was spacious and very comfortable. The room was well-equipped, including a smart TV which was great for relaxing after a day out. The location is excellent — right next to the train and metro station, making it easy to get around. The area feels safe and has plenty of restaurants and cafés nearby, which made our stay even more enjoyable. Highly recommended!"

"The location is sooooo good and 3min on foots to Arch de Triumphe. The hotel is so thoughtful and friendly.. they courtesy room with unlimit filling of sparking water/ still water. Iron services and free laundry service openly to guest. One of the chinese staff, Ms Chen Jingru is so freindly and helpful and solving all our problems since she can speak Mandarin to all guests. Thumbs up for her service. overall we are very very pleased with this hotel and shall come back again in near future."

"This so-called five-star hotel may enjoy a prime location next to the Eiffel Tower, but the reality is deeply disappointing for the price they charge. The central issue, and one that ruins the entire stay, is the ancient air-conditioning system. It can only produce either heating or cooling—not both—and the creaky controls offer no real control at all. We stayed in late September when the afternoons were still hot and sunny, and the room became unbearable. Opening the window wasn’t an option either, since it just brought in street noise and light, making rest impossible. When I complained, the staff first tried to mislead me by saying they would send a technician to “fix” it, as if this were a problem isolated to my room. Of course, they knew full well this is a general, long-standing issue built into the system. Instead of any actual solution, they then attempted to placate me with complimentary coffee and champagne—which I pointedly returned. Reading other reviews confirmed I was not alone. Many guests describe the exact same problem, and management appears content to ignore it. For a hotel that charges luxury rates and claims five-star status, the lack of a modern climate system is unacceptable and feels like outright negligence. My advice: avoid this hotel entirely in spring or autumn when temperatures fluctuate. If comfort matters at all to you, spend your money elsewhere—this place is only trading on its view of the Eiffel Tower, nothing more."

"The ambiance was lovely, and the service was excellent. We even received a complimentary room upgrade! What a fantastic experience. Will definitely be back."

"During my stay, the booking software is “upgraded “. However, such system is not ready for use actually. It made my room key cannot open the toilet in lobby. Also, I cannot open my room. As such , I need to got to reception and queue up again waiting for handling room key issue. I stay here for 7 nights. The restaurant can’t handle my breakfast issue well. When I go out to take foods, the card turned to black side, that means “occupied”. But they still clear my table, also take away my card for telling them if I am still here. That means they treat me as already left. When I come back, I asked them to change me to another table for two to avoid misunderstandings, one staff told me that he will clean the table for me but he forget it. After take away the card for telling them if I still occupied the table, no one give me back. I asked one of the staff give me back but he simply requested me to ask other staff to do it. Later, they cleared my table again because there is no card. A lot of mistakes. If charge this price, service is fail. The food is generally good. Good position and can appreciate Efital tower every night."

"Actually, it’s the best hotel I’ve been stayed in Paris. Just it’s abit far from the center and it might took you 30 minutes to get on taxi to tour effiel or famous shopping mall. Around the area included with Starbucks and train station and small local market stores that you can buy drink and stuffs but you need to walk to the roundabout around 5-8 minutes. Overall, beside abit far from places to places, I really like this hotel a lot."

"After encountering last-minute issues with an online booking platform, we desperately needed accommodation in Paris. Fortunately, Hôtel Mercure Paris Tour Eiffel Grenelle had availability, and we booked on the spot without any research – a decision we're incredibly grateful for. From check-in onwards, the hotel exceeded our expectations. The staff was welcoming and efficient, the location excellent with convenient Eiffel Tower area access and good transport connections. Our room was clean, comfortable, and well-appointed with all necessary amenities. The hotel maintained reliable Mercure standards with thoughtful touches that made our spontaneous stay feel special. Service was attentive without being intrusive, creating exactly the atmosphere we needed after our stressful booking situation. This last-minute accommodation turned out better than many carefully researched hotels. The experience transformed a travel headache into a Paris visit. We'd definitely stay here again – next time by choice rather than necessity. Highly recommended for reliable, quality Paris accommodation."

"The room was quite spacious – more than enough for one person – and featured a simple, modern design. Although it's located in the 93rd district, the surrounding area felt quite safe. Metro Line 13 is conveniently located right outside the hotel, and Line 14 is just a short walk away, allowing you to reach the city center within 30 minutes. Overall, the facilities and service were perfectly adequate. The scrambled eggs at breakfast were particularly delicious."