Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Nov 12, 2024|King Suite with Sofa Bed
Anonymous User
I am a customer living in 407 on 9th of November in Holiday Inn Express & Suites Calgary NW - University Area, an IHG Hotel.
. I am writing to complain the lady on the front desk. She treated me not respectful. When we checked in, I am asking if we have hot spring, she replied several what? And correct me “hot tub” such as I am lack of knowledge.
Later, I want to use Landry room and change dollars with them. They gave me several two dollars, and the washing machines only accept 1 dollars, which they should have known at first place. So I went back to the front desk to ask for 1 dollars again. And at that time. There is one guy lining in front of another front desk server. And the lady was answering the phone. So I naturally stood in front of her desk and waited for her. And I asked her to change 1 dollars for me since they didn’t know. And then she asked me” don’t u notice there is a line? You should wait after it.” So I was so embarrassed to find out I cut in line.
So if she is really mindful about me cutting in line, Why not telling me to wait after? Or just remind me in a more respectful way assuming I really don’t know there is a line? Either way will have same effect and I would be acknowledged in a not embarrassing way. And again, the washing machine only accept 1 dollar and they did not know, is their job dereliction.
I am very concerned how your service match up with your high level of fees.
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Price per night from:RUB 9,875
Posted on Dec 19, 2024|Traditional King Room
Anonymous UserThe receptionist was very cheerful and the room was very clean! It is also located conveniently in Downtown Calgary. However, the temperature of the shower can be a bit tricky to adjust as it will either be too hot or too cold. But I was very satisfied overall and would recommend this hotel to fellow solo travellers!
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Price per night from:RUB 18,156
Posted on Oct 18, 2025
Guest User
I went to the front desk in the middle of the night to ask for a wine opener, and the staff was very kind and even opened it for me, which I really appreciated.
In addition to the room card key lock, there were two manual latches, which made it safer. The vending machine in the hallway was also convenient. The free airport shuttle was also nice, and the breakfast fruit was especially fresh and delicious. 😊 One thing I wish was that the amenities included regular hand soap in addition to facial soap.
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Price per night from:RUB 7,955
Posted on Aug 8, 2026|Room With Two Queen Beds
Guest UserThe reception staff were incredibly friendly, providing thoughtful little services and even engaging in small talk. The breakfast area, which also doubles as a lounge for guests, was spotless, and the breakfast menu, though simple, covered all the essentials, which I appreciated. In the lounge, coffee is free and unlimited, so you can make it to your liking with syrups and other additions.
The hotel's location isn't too far from downtown, making it convenient to walk. It's also not too far from the airport, taking about 30 minutes by taxi.
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Price per night from:RUB 11,531
Posted on Jul 21, 2025
Guest User
We stayed at the Deerfoot Inn & Casino hotel because we wanted to try the $50 prime rib buffet at the Mohave Grill. The prime rib was amazing by the way. My husband and noticed that hotels were really expensive that weekend, so we thought to pay an extra $40 and stay somewhere that we thought was going to be more bougie than an Econolodge. Upon check-in, the staff were friendly and let us check in early without an extra charge. The rooms were clean and neat. The beds however were not the most comfortable, so the sleep wasn't that great. The tub was also not the greatest as it feels like it was made for a small child, and I'm a medium build at 5'3. We have stayed in Comfort Inns, Econolodges, and other hotels like them and we found the Deerfoot Inn to be the same room-wise. We got our stay for $200 for the night and that was without a continental breakfast. A lot of the time I have seen this hotel at over $300 a night. I wouldn't stay here again unless the rooms are around $160, which to us is what they should be. It was a waste of the extra $40 to stay here when you can get the same room at a cheaper hotel with breakfast. Yes, they have the Casino so there is a little bit more to do walking around but still not worth the room price.
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Price per night from:RUB 12,685
Posted on Feb 17, 2026|2 Double Beds, Non-Smoking
Natalia@happiness
A good hotel considering the price and location. For a 3 star property, it meets the stated standard. Comfortable beds. Spacious lobby. Everything works.
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Price per night from:RUB 6,085
Posted on Mar 9, 2026
Huhu01
Stayed at the Holiday Inn Calgary Airport (IHG). The location is very convenient for the airport and surrounding routes, and the overall cleanliness of the property was excellent—both the rooms and common areas were well maintained.
Amenities are fairly basic, so travellers expecting extensive facilities may find them somewhat limited. Unfortunately, the service was on the poorer end of the spectrum during my stay.
One point future guests should be aware of: the booking information on the hotel’s website states that a deposit is required, but it does not clearly specify that this must be provided strictly via credit card. Staff indicated that this policy is standard at hotels worldwide; however, as an experienced traveller, I can confirm that many hotels do in fact accept debit cards for deposits.
To avoid any issues at check-in, make sure you bring a credit card with you.
Overall: great location and cleanliness, basic amenities, but service and clarity around deposit policies could certainly be improved.
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Price per night from:RUB 9,950
Posted on Oct 11, 2025
Guest User
The hotel was decent and met my expectations. The room was clean and quiet, and the location was convenient. The staff were polite and helpful. Nothing outstanding, but it was a comfortable stay overall.
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Price per night from:RUB 10,790
Posted on Aug 9, 2025
Candy Yeung2023
After checking in, I opened the door and found that I gave a room that was not cleaned at all. The room was messy. The first time I encountered this situation, the hotel front desk paid for the breakfast coupon, but we didn't eat it. We stayed for one night and checked out.
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Price per night from:RUB 7,528
Posted on Jun 24, 2025
Guest User
This motel is not Econo Lodge in & suites university. Which we stayed also, and was much better than this one (econo lodge motel village).
The room was small and the bathroom smelled unpleasant. The smell came from the shower curtain, which touches the bath tub water. When taking a shower, the water doesn't drain as fast so your feet end up soaking in that water along with the smelly fabric shower curtain. Also, the bath was weirdly higher than the ground so be very careful when getting in. During our stay, there were several bugs that found their way into our room during the night (Mosquitos, flies). The buzzing sound prevented us to sleep so we had to kill the bugs and go back to sleep each time. We also had problems with our room key, we had them replaced several times and you have to slide the card quite a few times before it unlocks. I think it's loose and you need to get the exact right angle, which is annoying when you have your hands full. I recommend the other econolodge situated behind this one. The staffs here are very friendly. For breakfast, they offered coffee, tea but without lids. There's bread and juice served in a solocup (but u can just use the coffee cup). There were muffins. If you have allergies, I suggest you to bring your own food. The price for this motel vs the other econolodge were the same. We try to avoid staying at the same place for our whole trip in case we don't like our room but we ended regretting not booking the other econolodge for our entire trip.
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Price per night from:RUB 6,023