The Chengde Hotel (Mountain Resort) is a great choice for guests looking for accommodation in Chengde, having been recently renovated in 2023. The hotel is only 2km from Chengde Railway Station and 31km from Chengde Puning Airport, giving guests a number of convenient transportation options. There is no shortage of things to see in the area, with the Erxianju West Street, Lizheng Gate and Chengde Mountain Resort - Starting Point for Mountain Tour all nearby. In their spare time, guests can explore the hotel's surroundings. This Chengde hotel features parking on site. According to our guests, this hotel provides a very high level of service. This hotel is a popular accommodation for guests traveling with families.
"The Chengde Hotel boasts an excellent location, being close to all major attractions and making taxi rides very convenient. There are also plenty of restaurants, fast food options, supermarkets, and a night market nearby.
The front desk kindly upgraded our room from a 1.2-meter bed to two 1.5-meter beds. While the room felt a bit snug with the larger beds, the improved sleep quality was definitely worth it. Much appreciated!
We were offered complimentary almond tea on our first night, which was delicious!
On the fourth floor is 'Chengde Feast,' the hotel's restaurant, which offers a good selection of dishes. Their renowned lamb soup and 'Intangible Cultural Heritage Lung Meatballs' are even available at breakfast, so you can save space when ordering dinner and try other specialties. The staff at Chengde Feast were incredibly welcoming and considerate, offering helpful dish recommendations. We enjoyed dinner there on both evenings and were very satisfied!
When we returned from sightseeing on the second day, our room had already been promptly cleaned. The unlimited mineral water was a fantastic perk!
Upon check-in, I connected with the front desk via WeChat, and they immediately sent useful local information and sightseeing route suggestions. As I didn't require further assistance, I didn't get to experience more of their personalized one-on-one service.
If I had to point out a minor drawback, the wet/dry separation in the bathroom was good, but the shower stall was too small to hang clothes or towels. We had to place them outside the shower, which was quite inconvenient for a twin room.
I would likely choose Chengde Hotel again on my next visit to Chengde. I hope the hotel's service truly prioritizes guest satisfaction rather than simply aiming for good reviews. The 'Weng Yuda mailbox' in every room already reflects their commitment to service, so simply maintaining their high standards would be perfect."