"Excellent and super friendly staff. Wonderful accommodations, super clean and upscale. Views of the mountains are spectacular"

"We very much enjoyed our stay at Hotel Salvanel. From the beautiful view of the Dolomites from our balcony, to the delicious breakfasts we enjoyed each morning, we would very much recommend for you to book your stay here. We found the Staff and Hostess to be very warm and welcoming, it was more like visiting a family member’s home than staying at a hotel. Definitely take advantage of using the Turkish bath and Sauna, very restful experience."

"Extremely disappointing experience – we do not recommend this hotel. Our room was extremely cold throughout our stay. Despite repeatedly asking for the heating to be turned on, nothing changed, and we were literally freezing. Because of this, we had to leave one night earlier and lost a fully prepaid night. We requested compensation, but it was completely refused. The overall atmosphere felt negative and uncomfortable. Four dogs were walking freely around common areas, including the kitchen. The owners live inside the hotel and were constantly present, yet their behaviour felt unfriendly and unwelcoming – no greetings, no kindness, and no willingness to help. We also saw family members taking food from the breakfast buffet and bringing it back into the kitchen. The property itself feels very outdated; for example, the lift is extremely old and only painted over to hide its condition. The most upsetting part happened when we explained why we were leaving early and asked again for compensation. The owner raised her voice and made highly inappropriate and discriminatory comments towards us. This was deeply shocking and unacceptable. We have video evidence recorded by our daughter confirming exactly what was said. Because of the seriousness of this incident, we are considering further legal steps of being ****** against us. We also expect a public apology for the humiliating and discriminatory behaviour we experienced. We left hurt, disappointed, and honestly shocked. Sadly, this hotel has left us with a negative impression of Cavalese as a whole. We absolutely do not recommend this hotel to anyone."

"comfortable rooms, especially the apartment for 6 people, kitchenette, sauna area. Very good restaurant at the hotel"

"We stayed three night to participate in the Marcialonga event. The hotel was excellent with clean rooms, great breakfast and a nice spa in the basement. We had a rental car and were provided with garage parking not far from the hotel. We had two dinners which were very nice, one which had live music that added to the atmosphere. However what stood out was the friendliness and helpfulness of the hotel and restaurant staff. Thanks for having us!"

"The hotel, as of a building, looks nice, has a great View on the Mountains. The other side View is limited by the Hill, which is kind of a wall 2 metres from the balcony, so it’s good to go with a company who has a room with a mountain view to spend apres ski on THEIR balcony :) What requires immediate imrovement is the ski room - extremely small, old, no Heating available for the ski boots. The worst I have ever seen. On the other hand, the food is AMAZING, both breakfasts and dinners. Very friendly waiters. And now the though part: bartender was the worst I have ever meet. When pouring beer into glasses he was leaving a lot of foam and was asked several times to pour the correct amount of beer. Diaguisting whisky sour was amateur and not tasty. When asked for espresso Martini he used Martini (!!!) and Baileys, so after he mixed the ingredients the drink curdled… Was not drinkable, but the bartender noticed himself that the drink was not drinkable and prepared something else. When preparing drinks he did not use jiggers and puts ice cubes to glasses BEFORE pouring alcohol. As a result, the amount of alcohol he poured was not the amount paid for, so instantly he was asked for correction here. When it came to payment, the last day of our stay, we were suprised by both the amount of drinks on the check and their prices. EUR 13-15 per drink! This is VERY expensive. Our fault, we didn’t ask for the prices before ordering. We only assumed they „should” cost ca. EUR 10. And about the amount of the drinks on the check… we decided to double-check it at the reception. When you order drinks at the bar on the room, you sign a ticket for the amount and type ordered. And we saw several tickets with information „2+2” of us signed such „2+2” tickets. We were told „2+” was added afterwards upon our request (NOT TRUE), because we ordered 2 more drinks so the bartender added them to the initial tickets. There was no point in discussing with the reception desk, because the ladies were inpolite, suggesting that Perhaps we were not able to calculate how much alcohol we drank - can you imagine that…?! They kept saying that „here we have the tickets you signed” and were not bothering about what we said that we did not sign tickets in this form („2+2”). There was not a SINGLE moment they tried to support us, they didn’t even want to give us these tickets to hold them in hand! When I asked if I May take a picture of them, because I don’t have a copy of them, they even hid them telling that this a hotel’s property…. It didn’t work to say that the tickets are agreements between 2 parties and only one (the hotel) has a copy. One lady at the reception desk was also swearing in italian in front of the quests which is not acceptable. This is not about the money but about how we were treated at the reception desk when such an issue arrived. Of course, it’s a word Against word, ours Against the bartender’s, but the reception from the very beginning was unhelpful and inpoli"