Hotels in Chicago Loop, Chicago

Facilities: As an old-school 5-star hotel in Chicago, the rooms are incredibly spacious! That's a huge plus! The gym is decent, but the pool is tiny, more like a kiddie pool. Cleanliness: The daily housekeeping was pretty good; I didn't notice any issues. Environment: The hotel is a convenient 10-minute walk from Millennium Park and the museums. The restaurant on the second floor and the coffee bar on the first floor were both quite nice, and the food quality was good. Service: The service was very friendly, and both the front desk and reception staff were excellent.

Overall we had a great stay at the hotel. The location, although it appears on google maps to be a little outside of the city centre, is actually very convenient. There are several bus lines that will get you to the city centre (which for me, means the DuSable bridge) in less than 10 minutes. A couple of things to note. To access the free WiFi you need to have a Bonvoy account (free to create) Regarding the breakfast, Trip.com seems to display inverted information. It was available Monday to Friday in the 1600 Club (lower floor of the hotel) but IS NOT available on a weekend.

It was one of the best hotels I have stayed at in the US so far. Good for the price and the staff are super nice and helpful. I liked the free drink vouchers and the bar food too. I’d definitely stay here again if I travel to Chicago again.

Everything from beginning to end was amazing! PHENOMENAL experience and staff. Will definitely be coming back. Thank You Allegro staff 😁

The location of the hotel is very good. The staff is nice. It is a pleasure to have free coffee in the morning. The rooms are comfortable and clean. There is a parking service but it could be a little more convenient but there is not much to do. But I stayed for two nights and I would expect at least the towels in the room to be renewed.

Everything was really good, nice view and nice beverages provided foc at the lobby. Only they provided 2 bottle soof drinking water every 3 days, which means we got one time only. The chinese restaurant was really good. And location, was so-so. Need to walk to the city attraction, plus with the winter.

I had booked a last minute trip to Chicago's Virgin Hotel to spend some time with my daughters. From the first minute we walked in the service was impeccable. This continued throughout our stay everytime we walked in or out of the hotel (many times). The location was perfect to shops, restaurants, Riverwalk, beautiful architecture, and many other visual attractions. The only downfall to our visit was it was Covid season and many restrictions to places we could go to watch the football game and/or eat as the restaurants were all closed in the hotel. That was a safety issue for the guests so it was appreciated they weren't open. The one thing I'd recommend is for them to have a list of what was open nearby and what was offered (dine-in, delivery, take out, etc.). We were able to find places on our own, but it would have saved us the time from searching/calling around. Overall, I would definitely recommend this hotel!!

Good hotel in a convenient location not far from Chicago river walk and easy access to magnificent mile and lakefront. Breakfast standard but enough .

I stayed at the hotel for two nights and three days in late December 2025. Unfortunately, my experience was very disappointing. The heating system in my room was extremely loud, making it difficult to sleep. During my entire stay, there was no housekeeping service or towel replacement, which was very inconvenient. The building also feels quite old; even the elevator rattled whenever it moved. Breakfast was included, but the selection was limited and the overall quality was poor. On multiple mornings, there were no refills when items ran out, and even when I arrived around 8:00 a.m., most of the food was already gone. It honestly felt like a “breakfast war zone.” I hope your hotel takes these issues seriously and improves the guest experience moving forward.

The room was a good size, had plenty of storage, was clean, and was in a great location that was very walkable. The staff were helpful, although I had trouble contacting them before my stay (I attempted both through the chat here and by phone, but neither was successful).