Hotels in Sheikh Zayed / DIFC, Dubai

The hotel's location is great, right in Dubai's new city center, with excellent amenities nearby and not far from the metro station. Upon arrival, they proactively helped with luggage, and check-in was smooth. All the hotel staff were very polite. The restaurant has a nice ambiance and a good variety of food. The rooms are spacious and bright. The only thing was that the balcony door was locked, which they said was for safety reasons. I later asked the front desk to unlock it for me, but I had to sign an agreement. Overall, I'm satisfied. The only regret is that this trip to the UAE coincided with the conflict between the US, Israel, and Iran, and neighboring countries were all somewhat affected. I hope peace returns to the Middle East soon.

Location: Excellent, right on Sheikh Zayed Road, close to Burj Khalifa, the shopping mall, and the metro station. Check-in Service: Good, despite being a bit slow. There was no security deposit required for check-in. Parking: Good. The parking spaces are a bit tight, but they offer valet service. Room: Spacious and clean. Facilities: The swimming pool is good. Breakfast: Varied, good, and affordable. Check-out Service: Fast and excellent. Overall Description: Suitable for visitors to the shopping mall.

The kitchen was great! The room wasn't spacious, and the bathroom drainage was poorly designed; even adding an extra small bed wouldn't be possible. The room they gave us was different from the one we booked, meaning some people had to sleep on the floor.

Our stay was absolutely perfect! The hotel's location is unbeatable, within walking distance to Dubai Mall and the Fountains. The most amazing highlight was the infinity pool on the 54th floor; taking photos with the Burj Khalifa from there was an unforgettable, once-in-a-lifetime experience. The room was spacious and tidy, the bedding comfortable, and the breakfast was varied and delicious. Every staff member provided meticulous and thoughtful service. It was an impeccable stay, and we would definitely choose this hotel again.

The room is relatively large and the decoration integrates a lot of local elements. At first glance, it was okay, but it was still rough. At first, the front desk couldn't find the reservation. I asked the housekeeper to contact for a long time, and finally said that I had received a message from the agent. It seems that it is not Trip.com that I booked directly with the hotel, but through a local agent. The experience is not very good, or the international hotel chain is more reliable. Other aspects are quite satisfactory, if there are other options, it is not recommended to live here.

Beautiful hotel; wonderful service. The room especially the bathroom is very spacious. I think that is the biggest bathroom I ever had. I will definitely stay again once I am back in Dubai.

Check in was smooth and was attended by Rash. She was courteous and helpful in getting the room. Was given a room on a higher floor facing partial Dubai frame. The soap etc is very poor quality and bed sheets not white, something not expected of such hotel. Bikash at concierge was rude and I feel need training on customer relations. Gave him the card and instead of handing back, he just placed on the table. Valet parking was also slow and disorganised. Imagine waiting 30 mins just for them to pick up the car. I don't see this in Sofitel Downtown or the JW Marriot. Location is ok but there are definitely other better hotels around the area. Other facilities such as steam room and pool area are quite old.

Decent room overall! Do note that bathroom slippers, toothpaste, and toothbrush are not provided by default, u will need to request them if needed. Very convenient location, just about a 5-minute walk to Financial Centre Metro Station. There are also convenience stores and pharmacies nearby, which makes it really handy.

Perfect location. The walk to the metro was simple and easy to get to. Then your view from the rooms too is amazing both at night and day time. The people are all so welcoming and attentive to our needs. It was an amazing stay! Will definitely come back.

The woman at the hotel reception, I don't know if she's new! She was clueless about everything! And her attitude was terrible! At first, she said the suite I booked wasn't available. I asked her to confirm, and then she said it was, and the room was ready, but check-in time was 2 PM, and early check-in would cost extra. I asked her how much, and she initially said 600 dirhams. I said okay, then the manager came over and said the room would be ready in about ten minutes and we'd check in right away. A while later, she said the room was ready and we could check in, but since it was a suite, it would cost double, 1200 dirhams. I was speechless. Why didn't she say it was 1200 dirhams earlier? Even her manager agreed, how could she be so incompetent? And why couldn't she let guests check in early if she had a vacant room? How could she be so stubborn? I was so angry at that point, I wasted over an hour of my time. I told her I wanted to cancel, that I wouldn't stay, and then she said she'd apply for it! It was truly unbelievable!! At Atlantis, we arrived at 7 AM, and although check-in was at 3:30 PM, she said she'd check us in immediately even though there was a vacant room.