Hotels in New Town, Edinburgh

I booked the standard room type. The self-check-in process was very convenient. The hotel entrance is about the size of a regular residential building entrance, so keep an eye out for it. The room, though not large, was very cozy. The small table and chairs by the window were practical and comfortable. The washbasin and shower in the bathroom were very easy to use, clearly good quality fixtures, except for the shampoo, which wasn't great. This street is High Street, with many fashion stores that British people like, not tourist souvenir shops. There are also restaurants nearby, especially CADIZ restaurant next door, which has excellent food.

easy to walk and find from the main Edinbrugh station. Lovely exterior and interior, staff are welcoming and responsive. Had a very pleasant stay! Given the price and the size of the room, i'd say its well worth the money spent. Highly recommend

My trip to Edinburgh was to watch my child perform. Since my English isn't great, the hotel's front desk staff were incredibly patient, helping me use a translation app to check in and check out smoothly. They were especially accommodating when they learned I had a 3:30 PM show to catch, allowing me to check in half an hour early. My room on the 7th floor was very clean and comfortable. I was particularly impressed by the thoughtful and ingenious dust covers on the bathroom cups and tissue box opening – very satisfied! I had some concerns after reading a few reviews, but my actual experience was wonderful!

I had a very satisfying stay. The hotel is just a few minutes' walk from the train station, and most of Edinburgh's other attractions are easily reachable on foot, which was perfect. The bed was incredibly comfortable, and all the hotel staff were very welcoming. I saw other reviews mentioning that deposit refunds take a while, but I haven't experienced that yet. I'll update my review later.

I rarely leave negative reviews, but I feel that other travellers should know what to expect. I stayed in a single room on the top floor and was very disappointed, especially considering the price. The room was much smaller than I had expected and felt rather cramped. I paid £136 through Trip.com, even with a discount, and I simply did not feel that the room offered value for money. The room looked tired and dated. The carpet did not look very fresh, the furniture was old-fashioned but not in a charming or historic way, and there were marks on the walls that could easily have been touched up. The bedside lamp also appeared to be damaged, as the lampshade was noticeably crooked and could not be adjusted. I would also like to mention that the room and bathroom were clean, and the bed linen was fresh and clean. I knew when I booked that the room did not include a safe or a fridge, as this was mentioned in the description. However, for a four-star hotel at this price, I still feel that a safe and at least a small fridge should be provided. The television was also very small, and overall the room felt very basic for the price and hotel rating. The bathroom itself was a reasonable size, but it was not very practical. There was no shelf above the sink for toiletries, which was inconvenient. In the shower, the large shampoo and conditioner bottles were placed on the floor of the shower, meaning I had to keep bending down to reach them. I would also like to mention that access to the upper floors involves a very steep spiral staircase. I was aware that there was no lift, but I did not expect the staircase to be so steep and difficult to climb. As I was not comfortable in the room, I asked whether it might be possible to move to a different room. Unfortunately, there were no other rooms available. I had originally planned to stay in Edinburgh for another night, but I decided to move to a different hotel instead. The location of the hotel is good and convenient for Waverley Station, and the staff were polite and friendly. However, my overall experience did not meet my expectations for a four-star hotel, especially at this price. Unfortunately, I would not choose to stay at this hotel again.

Our trip to Edinburgh was very nice the room was massive never seen a room so big and it had a full size bath and had everything you needed no complaints they don't serve food and breakfast was served in a little cafe down the street and was very tasty we were there for the xmas markets wich I wasn't impressed with its all about the food now and no little trinket stores but the hotel was very good the beds were comfortable it was lovely and warm great location for everything lovely little place across from the hotel Rosa's Thai very good food in there and excellent service couldn't of wished for better

Wonderful location with an adorable room. I also bought a some food for a pack lunch for a tour the next day but there wasn’t a fridge and the staff was super helpful by keeping the food in a fridge until the morning for me.

The hotel is right on Princes Street. My room was super spacious and offered a direct view of Edinburgh Castle. It was convenient for visiting attractions and getting to the train station. The only downside is that it's a bit pricey, but everything else was great.

Excellent hotel, great accommodation, lovely breakfast and very friendly reception staff. Position perfect for city break

The room quality is on par with a 3-star hotel in China. The hotel staff were very friendly and provided excellent service, but the room layout was quite odd and winding. The bed wasn't very big either. It's super convenient if you want to visit Calton Hill, but I wouldn't recommend it if you're primarily interested in the city center, as it's about a 20-minute walk.