Hotels in Capital Airport and New International Exhibition Center, Beijing

Our stay was absolutely delightful. The hotel's overall service was meticulous and thoughtful, and the staff were warm and friendly. The airport shuttle bus was spacious and comfortable, and the welcome fruit platter, late-night snacks, breakfast, and small farewell gift upon check-out all demonstrated the hotel's genuine care for its guests. The two alpacas and little squirrels in the courtyard added a wonderful touch of warmth and fun to our trip. I'd particularly like to thank one of the hotel staff members. Yesterday, Beijing experienced a heavy downpour, and the ride-sharing car my family and I were in got a flat tire due to flooded roads, leaving us stranded in the middle of the street and unable to return to the hotel. It just so happened that her family was picking her up from work, and after learning about our situation, she proactively helped coordinate and drove us all back to the hotel entrance, politely refusing any compensation. For us, who were in such a difficult predicament at the time, her help was incredibly valuable and left us feeling incredibly touched. This small incident truly made me appreciate the staff's sense of responsibility and kindness, and it left me with an excellent impression of the hotel's service philosophy and management. To be able to cultivate such sincere, professional, and helpful employees, I believe this hotel is truly worthy of guests' trust. If I ever return to Beijing in the future, I will definitely choose to stay here again. I wish the hotel all the best and continued success to every staff member.

This hotel is really close to the airport, which is a huge plus. The value for money is great, and the staff are all very friendly and helpful. A special shout-out to the female driver who took me to the airport – she was just as proactive as the male drivers in helping with luggage.

The hotel is very close to Capital Airport. There's a shuttle bus every 20 minutes to Terminal 3, which takes about 5 minutes, making it super convenient for flights. You can see planes taking off and landing, and there's a bit of noise when they're taking off or landing in the direction of the hotel. Facilities: A bit old, especially the carpet. Hygiene: Good. Environment: Good. Service: Good.

My flight was delayed until the early hours, forcing me to rebook for the next day. I chose Cordis because it was close by and offered a shuttle service. As a brand under Langham, I know the price and brand positioning are what they are, so I shouldn't expect too much. However, the front desk agent didn't say a single word during the entire check-in process. After handing me the room key card, they didn't even mention the floor, and I had to ask myself (since the room number was four digits, it was hard to guess the floor). I also had to proactively ask about the shuttle departure times, and they didn't inquire about breakfast needs. The whole time, I felt like I was checking in with a machine. The soundproofing was mediocre; I was woken up early in the morning by thumping noises in the hallway outside my door. Strangely, though, I barely heard any airplane noise. Furthermore, I don't understand the room's layout. There's an enormous wardrobe door with a mirror next to the bed, and directly opposite the bed is another mirror covering half a wall. The bed is surrounded by mirrors. Even putting feng shui aside, anyone waking up in the middle of the night would be startled by this. The shuttle driver deserves praise for proactively helping with luggage.

We only spent one night in the room, but the experience was good. The room was clean, there were plenty of towels, two pairs of slippers, and plenty of pillows. The bathroom had all the necessary accessories. We liked everything. The room didn't have a window, but we didn't really need one. The air conditioning and huge TV worked great. We were happy with everything.

The staff were exceptionally friendly and genuinely helpful throughout our stay. The front desk service was outstanding—professional, attentive, and welcoming. They truly went above and beyond to ensure our experience was memorable, making us feel valued and well cared for from the moment we arrived.

This hotel is affordable, clean, and very close to the airport. The room is spacious and the price is affordable for Beijing. There is nothing special about the hotel or the area so don't expect luxury or a gym or enhanced services. Overall, I enjoyed my stay but it is far from any subway station or public transportation.

I was quite satisfied with the hotel's room, facilities, and breakfast. However, I'm a bit speechless about your service attitude. When I checked in, the front desk staff seemed reluctant to process my check-in. Two colleagues repeatedly handed my documents to each other, and you didn't seem to remember what I said. I asked if you could help me register for a car to the airport tomorrow, and you told me you'd do it after I checked in. But then you forgot, and only remembered after I reminded you.

Only stayed here for 8 hrs before an early morning flight but it's an excellent hotel with incredibly helpful staff. Got a free upgrade at check in, didn't get the guys name but he was super friendly and very efficient, spoke good english too. Room was spotless and comfortable, air-conditioning was superb and the kid friendly decoration was well received. Location is great for airport and free transfer to terminal makes a big difference when travelling with kids and lots of luggage!! Can't comment on the food as we weren't there long enough for that, plenty of places nearby to eat as well. Will definitely stay here again on our next trip to Beijing.

The room was decent, clean, and the facilities were mostly complete. The only issue was the air conditioner's outdoor unit was quite noisy, which affected my sleep. The service was good; they proactively upgraded my room to a quieter one on the inner side. They also offer airport shuttle service, which is convenient for travelers with layovers. However, the shuttle vehicle itself was in poor condition, with damaged and dirty seats, making for an uncomfortable ride. Improving this would be a great enhancement.