Lingshui Hotels with Gym

I checked in with high expectations, paying nearly 2,000 yuan a night, but the overall experience was terrible and the value for money was severely lacking. First, they showed clear double standards and differentiated treatment towards guests who booked through different channels. My friend and I booked rooms through different channels, and the difference in treatment was stark. When I, who booked directly with the hotel, checked in, multiple reasonable requests were rejected by the front desk. I wanted to add the exclusive butler's WeChat for daily communication but was only allowed to add the official corporate WeChat. However, after my friend, who booked through Ctrip, checked in, they made up for it by adding the butler's private WeChat. After checking in, we also discovered that only one out of the three rooms received welcome fruit. Second, service efficiency was low, and things were handled sluggishly. When we processed the room change to a room adjacent to my friend's, the staff did not update the key card information simultaneously. My child, after swimming, was wet and cold and had to wait in the hallway for the staff to deliver the new key card. After a full 20 minutes, no one delivered it, so I had no choice but for an adult to go back to the front desk alone to get a new key card. Third, the children's play area lacked safety protection and had major safety hazards. Although the children's playground is suitable for young children, the basic safety protection measures were severely inadequate. The climbing area had prominent hidden dangers; my child's leg scraped a sharp rock point on the wall when landing and got injured. Initially, I blamed myself for being negligent and didn't think of finding the staff again. Under my friend's concern, I found a staff member to ask for some iodophor cotton swabs to treat the wound myself. After hearing about it, the staff only asked for the room number, and there was no follow-up inquiry or visit afterward. There was zero concern throughout, and the service was very cold.

Opted for Narada Resort & Spa Perfume Bay in Lingshui, thoroughly fed up with those overly noisy influencer-style family hotels. My child absolutely loved it here, saying they enjoyed hearing the birds, spotting squirrels in the yard, and even encountering traveler's palms along the paths, putting their botanical garden knowledge to practical use. Each room is a standalone villa with serene Chinese-style decor. The private pool kept the little one entertained for half a day, while I could relax by the poolside. We were so content just enjoying the hotel that we almost forgot to leave! The sea at Perfume Bay isn't swimmable, but the infinity pool at Narada is incredibly comfortable. My child was in it for multiple laps first thing the next morning, having a blast. The hotel breakfast was also excellent; the restaurant might be small, but the food quality was exquisite. The room itself was very comfortable, though the only minor issue was the angular furniture – we bumped into it a few times.

Today is our third and a last day at this wonderful, beautiful, and green hotel. Our booking included a transfer from the airport to the hotel. A very polite driver in a large minivan met us immediately upon exiting the airport in Sanya. Our journey was very comfortable. We highly recommend booking a transfer through the hotel. Before our arrival we contacted the hotel about the transfer. We were lucky – the Russian-speaking butler Anna quickly arranged everything and added us to the chat. From that moment the professional and helpful and just a wonderful girl Anna was always in touch, answering all our questions and requests and was always available throughout our stay. A big thank to Anna! The hotel grounds are spacious and beautifully maintained, surrounded by palm trees and beautiful greenery. Particularly impressive is the huge, well-kept lawn, which will remain green in the scorching sun. Every detail has been carefully thought out. The hotel is large, but very quiet and peaceful. Breakfasts are varied and delicious, both buffet and à la carte. Every day, there are six types of freshly squeezed juices, plenty of fruit and ice cream. Dishes from the à la carte menu are served quickly. They even have a durian soufflé on the à la carte menu. At 1:00 PM a small buffet snack is available at the western reception. Two coconuts with the hotel seal are provided daily in one room. We booked the Junior Bay Ocean Suite. It's a two-room suite with a larger balcony and a sea view. The room is fully equipped, including a Nescafé coffee machine, robes, slippers, a Dyson hairdryer, scales and more. There's a clothesline on the balcony, which is very convenient. I'm glad this hotel is eco-friendly: water is provided in paper bags, wooden toothbrushes, a wooden comb and paper packaging. The room was cleaned very thoroughly and twice a day! We have never seen anything like this anywhere else. Tea and coffee are refilled promptly. The free minibar is refilled every three days. Now about the sea: there are waves all the time, so there are very few swimmers. But we swam and loved the waves. The sandy beach is very clean, and the sea is a stunningly beautiful color. The beach is equipped with sun loungers and umbrellas, and you can always find one. The pools are great, but the depth is only 1.2 meters. This is convenient for children, as well as for non-swimmers. For those who can swim, the pools are shallow. The pools have two waterslides: one for very small children, one for older kids. Sun loungers are always available by the pool. Large beach towels are provided at the pools. There’s a tourist street outside the hotel just a 10-minute walk away with cafes and shops where you can try local food, tropical fruits, and even a shop selling durian, which you can also eat right there. We highly recommend this hotel. We'll definitely come back!

I stayed here last year on June 22nd. It was a brand new hotel then, and while the hardware and facilities were indeed excellent, the service was noticeably lacking, leaving me with a mediocre impression. My son, however, couldn't stop thinking about Sanyue zheng, so at his strong insistence, I 'reluctantly' booked two nights again this year, just for him. The day before check-in (I missed the call) and on the day of arrival, the hotel called to confirm our arrival time, number of guests, room type, and to arrange a butler service beforehand. This time, our assigned butler, Tiantian, was incredibly attentive. She messaged us at noon (afternoon) and in the evening to inquire about our plans, needs, and to offer warm reminders. She was always responsive to our requests, incredibly quick, and had a wonderful attitude. My son absolutely adored Auntie Tiantian! Upon check-in, we received heart-shaped rabbit cookies, and upon check-out, we even got a heart-shaped rabbit plushie as a souvenir. This stay truly showed me that the hotel is genuinely dedicated to providing a great experience. The door from the G floor to the fountain, which was manual last year, is now a sensor door. The path to the go-karts, which was there last year, has been replaced with a newly built wooden boardwalk. New additions this year include a reptile park, a fun animal farm, equestrian activities, and a sports park – all things that weren't there last year. This gave us a different experience and kept things from feeling stale or boring. The sky glass pool is beautiful, and the scenery is fantastic. Two large screens on either side were showing the World Cup football matches, bringing joy to a dad who was 'reluctantly' accompanying his son for a swim. Before, I was hesitant to stay at Sanyue zheng again, but now I'm already looking forward to booking a full sea-view room and a family room for our next stay. On this Sanya trip, I chose three hotels: a 270-degree sea-view room, a villa with a pool, and the Sanyue zheng landscape two-bedroom suite. My son's favorite was still Sanyue zheng! A wonderful trip also requires an attentive butler. I even received a warm greeting from 'Tiantian' after landing in Shanghai. You were the most beautiful 'surprise' of my trip!

Had a terrible experience. Paid a premium price for the worst room type, and they kept making excuses, blaming it on a system issue and then saying it was for 'traffic generation.' The biggest problem was no hot water for showers. The staff claimed it was because too many people were showering at night, but even when I tried to shower again the next afternoon, the water temperature was still the same. Their attitude was very insincere. Ultimately, Ctrip had to provide a solution. I will never stay here again.

Having stayed in numerous hotels, including Capella Singapore and Capella Shanghai Jian Ye Li, Capella Tufu Bay now ranks very high on my list. There are three main reasons for this. Firstly, the exceptional service. Before my arrival, a travel and culture officer added me on WeChat. Luna thoughtfully arranged the airport pickup, and after check-in, she meticulously reminded us of the daily activities. On the day of check-in, besides Luna, another young man was also excellent. He enthusiastically introduced the room facilities, the unique features of each restaurant, and nearby attractions. When I mentioned that my husband enjoys tea, they immediately sent over a variety of black teas and a complete set of gongfu tea utensils. Capella pays great attention to detail; even the tableware at Tufu Bay is from an Italian brand with an impressive design. What truly delighted me were the bedding and pillows. The duvet was breathable, and I chose to replace the pillows with latex ones, ensuring a very comfortable sleep every night. The aunties who cleaned daily and provided turndown service were quick, gentle, and always accommodating. Whenever we walked around the hotel, the club car drivers would ask if we needed a ride, showing that the hotel's training for the entire team is very thorough! Next, let's talk about the food. My husband and I both loved Sabai Thai Restaurant and ate there for three consecutive days. Besides that, the breakfast at Silk Road Restaurant offered a wide variety of choices, with a corner featuring cuisine from a different country each day. Even the bread in the children's section was adorable. The hotel offers complimentary food all day. In the afternoon, there's an afternoon tea time with designated desserts and a self-service beverage model. The desserts included a cold drink, which I loved! In the evening, the lobby bar offers cocktails, followed by happy hour after dark with a live band, creating a wonderful ambiance. Finally, the abundant daily activities. For adults, there's fitness, sailing, spa, sachet making, and herbal pestle massages, while there are even more options for children, including childcare for younger kids and hands-on classes for older ones. Of course, travel photography is also essential. The photography studio is located within the hotel and offers makeup services, which is very helpful for someone like me who's not good at it. The photo results were also extremely satisfying. In summary, Capella Tufu Bay's welcoming atmosphere made us feel right at home and allowed us to enjoy a wonderfully pleasant time.

My expectations were not disappointed; it was a truly pleasant surprise. The boathouse has a unique and novel design, making it truly special. Breakfast was abundant, and listening to the sound of the waves was incredibly soothing. The hotel butler was exceptionally attentive, responding super quickly and fulfilling every request. They even provided recommendations for nearby attractions and restaurants, showing great diligence. Furthermore, the hotel grounds feature charming bridges, flowing water, beautiful flowers, and palm trees—every step reveals a new scenic view. It was a perfect stay.

The hotel is right on the beach, perfect for surfing. We booked a full sea view suite, which was fantastic. We watched the sunrise directly from our room in the morning. There was also a wonderful staff member who proactively asked if we needed a baby chair, baby cutlery, and so on. They frequently came to help us clear and change plates. I ate so much fish, especially the one cooked with vinegar and fermented lees – it was incredibly delicious! We stayed for 2 days this time, and the experience was excellent. I will definitely come back.

This is a very nice hotel. The room was spacious, the bed comfortable and the bedding and pillows just right. There was also a great balcony., I would have liked a relaxing chair on there, but the furniture was okay. The service is excellent, the people are very friendly and extremely helpful. The pool is nice and clean, the yard is very pretty. The gym is a bit outdated and could do with a makeover and a location other than the dark cellar. Nearby is a pretty beach, a lovely park and an entertaining mall. If you take one of the siden street, you’ll find local shops. There is a bit of noise coming from the streets at night, but if you close the doors, it’s not too much of a bother and stops around 12:00 PM. Airconditioning is working really well. Had a great time, will visit again!

The room is big, very clean and tidy, the boss is very enthusiastic, the environment is very good, there is a commercial street nearby, it is very convenient to eat and drink, it takes less than ten minutes to walk to the beach, and there is a swimming pool downstairs. This weather is very suitable for playing in the water. If I didn't have to go back to work, I would be reluctant to leave. Hahahaha. Not bad. Recommended