Hotels in Harbin Central Avenue/Saint Sophia Cathedral/The Memorial Tower of Fig, Harbin

I was a little unhappy as when I arrived they could not help me with a top floor room. I was on the 2nd floor. When I entered the room there were a lot of mosquitos. I connected the mosquito machine but it did not help. The carpet was not in a good condition. Some of the plugs under the TV are not working so it was inconvenient when I wanted to charge my laptop. The TV only worked for a short time and then it displayed a Grey screen. It was also very noisy in front of my room late in the evening and early morning. The remote of the TV also did not work.

To all my fellow travelers visiting Harbin, you *must* stay here! The service attitude is absolutely fantastic. When checking in, they even contacted my parents to confirm my companion's identity and ask for their consent since I'm a minor – that's some serious responsibility! The water is free, and in the lobby, they have iodine swabs, nail clippers, and all sorts of daily necessities. Plus, lots of foreigners stay here too; I ran into so many Russians, haha. When we checked out, my friend accidentally left something behind, and the front desk actually contacted us about it – what amazing service! It was a truly satisfying stay. The only minor downside is that some water tends to flow out from the shower area, but since it's a wet/dry separation, it's really quite good overall. ❤️ (And no, I'm not an advertorial!)

The hotel's front desk service was incredibly welcoming, and they even gave us a small gift. We were very satisfied with our room and were also granted a late check-out. The service overall was excellent. They provided a complimentary afternoon tea, and on the second floor, there's a Russian restaurant and a 'tieguodun' (iron pot stew) place, plus they offered discount coupons. There are many great restaurants and attractions around the hotel, and Central Street is beautiful. It was a really great experience!

The hotel is very close to Central Street and Saint Sophia Cathedral. The subway entrance is right at the corner when you exit. The staff are very welcoming and the room is clean and tidy. I recommend it; friends who like it should definitely come. Highly recommended!

Harbin in summer – you get what you pay for! The day before, I stayed near Central Street; that hotel wasn't cheap but it was small and damp, and had virtually no facilities (not throwing shade, just a comparison)... The next day, I decisively moved to Mercure! Oh my god, I felt completely relaxed and refreshed! Location: It's not far from St. Sophia Church and Central Street. Harbin Museum is right across the street, and it's close to the river, so you can walk to the Flood Control Memorial Tower or the Middle East Railway Bridge – all the must-see spots are within a leisurely stroll. Facilities: The lobby isn't huge, but it's comfortable and well-designed. The room layout is sensible, with a walk-in closet, a bathroom with separate wet and dry areas, electric curtains, and a Dyson hairdryer. The laundry room, gym, and restaurant are all on the 3rd floor. Hygienics: Perfect score. Service: Extremely satisfied. The staff are all very enthusiastic and polite. The front desk receptionists are particularly patient; besides basic check-in services, they patiently chatted with a guest who was constantly talking, engaging in genuine conversation back and forth. Double Lobby Buffet Afternoon Tea: A big plus, very popular with seniors and children. Warm Midnight Snack: Different snacks every day, highly recommended. You pick them up at the front desk based on the number of people in the room. Fingertip Fun, Creative De-stressing Perler Bead Activity: My child was obsessed with Perler beads, so I booked it without hesitation! The only minor issue was that some bead colors were out of stock; it would be best if they could be replenished promptly. Also, the space felt a bit cramped. For a hotel of this caliber, it would be more appealing to guests if they had a separate room for children's activities.

First and foremost, I have to commend the hotel staff; their service attitude is truly exceptional! From the moment I walked in to check-in, the front desk staff were gentle and patient. The check-in process was quick and efficient, with no long waits, and they proactively informed me of details like breakfast times and elevator locations, which was incredibly thoughtful. Throughout my stay, any questions I had were answered with enthusiasm and meticulous care, and their response time was very fast. The entire service was consistently gentle and attentive, without any perfunctory gestures, making me feel very much at home. Secondly, the hotel's cleanliness is absolutely impeccable! The bed was spotless, the bedding soft and dry with no strange odors, and the pillows and mattress were just the right firmness, making for a particularly comfortable stay. The wet and dry separation in the bathroom was very well executed. Even the window sills were sparkling clean, and the overall environment was neat and bright, which made me feel very secure and comfortable. Furthermore, the hotel's location is excellent, making travel convenient, and the surrounding area is quiet. Overall, the value for money is outstanding. The high-quality service and clean environment truly made for a fantastic experience! The next time I'm in this area, I will definitely choose this hotel again, and I highly recommend it to all my traveling friends.

必須誇一誇這家酒店，前台服務熱情有禮，全程辦理手續快捷省心。店內環境整潔雅緻，房間打掃得一塵不染，床品柔軟透氣，睡眠質量特別好。早餐菜品豐盛多樣，選擇空間很大，營養又可口。地段優勢明顯，交通四通八達，周邊商圈齊全，購物閑逛都很便捷，整體入住感受滿分，值得反覆入住！

The hotel is right on Central Street, which is super convenient for shopping. They even offer late-night snacks, though I was usually too full after all the shopping to eat them. 😂 Even though my room didn't have a window, there was an air purifier, so there were no unpleasant odors. There's a laundry room with a dryer on the first floor too. The breakfast on the fifth floor was delicious, especially the crispy fried dough sticks. It's a shame I had to leave early on my last day and missed out. 😂

Facilities: The room layout was pretty good, and the interior was clean. The location was excellent. The breakfast was very plentiful and good value for money at 48 yuan per person, which isn't expensive at all. However, the window in our 7th-floor room, while a bright window, had a horizontal partition outside, blocking the view. The outdoor platform also wasn't aesthetically pleasing, with leftover construction debris and cobwebs. Make sure to choose a room close to the elevator. There's only one elevator on the entire floor. They were responsive to requests for anything we needed, so why didn't I give a full five stars for service? Because I booked a room for my companion that was listed as 30 sq.m. on the order, but was actually only 29 sq.m. This wasn't something we measured; the front desk staff confirmed the size of room 766. The hotel was argumentative about it, refused to admit fault, and offered no compensation. This was unsatisfactory. Although Ctrip stepped in to resolve the issue, it left a bad impression. It felt like they were short-changing us.

I stayed for four nights, and the front desk even upgraded my room for free, which was excellent value for money. The mattress and pillows were just right – neither too soft nor too hard – so I slept very comfortably. All the staff were very polite, and the mini-fridge drinks were replenished daily. The breakfast wasn't lavish, but it had the basics like noodles and bread, enough to satisfy simple needs. The hotel is located on Central Avenue, near Zhaolin Park. It's not super close to the subway station, but there's a bus stop nearby, and ride-sharing services are convenient. The only downside was that my room was quite close to the adjacent folk music bar and staff work area, so I could hear music playing and loud conversations at night.