"Was grateful they stayed open to welcome me late."

"Great location and friendly staff. Strongly recommended if you plan to stay in Hay."

"Clean and comfortable for a short stay. Looks old from the outside but rooms are being done-up and have a clean modern feel. They've resurfaced the car park. A good half-way stop between Adelaide and Sydney."

"There are not many choices in town, this is one of the better hotels."

"The bathroom tiles are slippery. A nonslip mat should be available. Handrail would be a welcome addition."

"Beds were comfortable. Reception were friendly. The bathroom was old and outdated. There was one window facing the road which cannot be opened. Air circulation was bad."

"We stayed here as a family of 3 because we thought it would be just right for us on our way home from a long trip. We were wrong. The last time we stayed here was almost 20 years ago when we were a family of 5 and it still looks the same. Old, and having no improvements done to it since! My husband had to ask for some extra towels for a start, the shower door had a crack right in the middle of it, shower water pressure seemed to change all the time. I think even the table and chair outside were the same ones as when we were there last time! Worn by the outside weather, cracked and unstable. Only JUST okay for a quick overnight stay. Disappointing as not a dollar had been spent in those nearly 20 odd years. Needless to say we won't be staying there again."

"Booking and check in was seamless. The room was very clean and comfortable. Will book again for sure."

"Hotel facilities are very new, the bed is very comfortable, the bathroom has heating lights, all are clean and tidy, the utensils are brand new, wonderful, the only downside is wifi."