"Very nice hotel! Friendly staff! Plenty of parking available. Breakfast was okay! Excellent value for money."

"We spent three nights at the campsite. It's well located, right next to the beach and close to two restaurants. At night, we enjoyed the calls of the puffins, which was lovely! We were disappointed with the cleanliness of the tents and the speed with which the problem was resolved (an ant infestation in our tent that we had to deal with ourselves...). The sanitary facilities were not cleaned often enough, in my opinion (the toilets weren't necessarily cleaned daily, shower gel was missing despite requests for more, and soap was also missing from the sinks)."

"Very well located for walking around Horta. The rooms are large and the beds comfortable but could use a little updating."

"Nice place, good food and friendly staff, excursions and tours well organized; i was able to visit all Faial, and Pico´s, S. Jorge islands."

"Susana, Francisco and their wonderful team made this a brilliant few days in Faial. Lovely location, great beds, wonderful grounds and a salt water pool to cool down in. Maybe not for the younger generation who need more action but frankly they aren’t going to find that in Horta anyway. We came to see whales and to relax and both those boxes were ticked. Tracy and Jamie x"

"New, modern and comfortable room, the hotel is straight at the marina. Some nice restaurants on a walking distance. A really good pickup service and friendly staff! We can only recommend this place."

"THIS place is good location and everything is ok"

"Great place to stay in Horta, just a few minute’s drive or 10 minutes’ walk to the town center, and great views across the bay to the Monte. Access to the building and room was through door codes, so easy check-in. Our room had a nice sea/mountain view, plenty of windows, was clean and comfortable. Next to our room was the very nice communal kitchen for preparing and eating meals – really a great asset. The AC worked well, as did the Wifi internet. We really enjoyed are stay here and would definitely stay here again."

"I recently stayed at the Pousada Forte da Horta, and to say it was a disappointment would be a massive understatement. What should have been a historic and relaxing stay felt more like a dodgy, unsettling nightmare. By far the most alarming part of the stay was the room's setup. There were bizarre electrical components positioned directly facing the bathtub. They served absolutely no logical purpose, had no apparent function, and left me with a deeply unsettling feeling that they could easily be hiding a pinhole camera. The entire stay felt like a massive invasion of privacy, and I couldn't relax for a single second in my own room. Because of this, I felt forced to drape towels and other items over these strange fixtures just to protect my family's basic privacy. The unprofessionalism didn't stop there. One morning, I walked outside and saw one of the hotel's breakfast staff members sitting on the bench right in front of the hotel, openly watching pornography on their phone. It was incredibly trashy, highly unprofessional, and set a terrible tone for the entire establishment. As for the property itself, everything felt incredibly old, neglected, and dodgy. The outdoor pool was unusable—completely filthy and covered in pigeon droppings. It was clear that basic maintenance is entirely ignored here. The single saving grace of this hotel was the cleaning staff. The cleaning ladies were genuinely friendly, polite, and did their best with what they had. Unfortunately, their warmth couldn't make up for what was otherwise a deeply uncomfortable, stressful, and poorly run experience. I would strongly advise anyone looking for peace of mind and basic hygiene to steer clear of this place."