A stay at Dimora Palanca Boutique & SPA places you in the heart of Florence, within a 15-minute walk of Piazza di Santa Maria Novella and Basilica of Santa Maria Novella. This luxury hotel is 3.4 mi (5.4 km) from Ponte Vecchio and 1 mi (1.6 km) from Piazza della Signoria.
Relax at the full-service spa, where you can enjoy massages. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at Ristorante Dimora Palanca, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 20 individually decorated guestrooms, featuring minibars and plasma televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and bidets.
"The room facilities are good, but I feel that the service can't keep up with the five-star hotel. Maybe it's because my language is not very good. It depends on the communication of my ten-year-old daughter. On the first day, I arrived at 40 and waited at the door for ten minutes without opening the door. The daughter patted the door hard before someone opened the door. Open the door and see that we are sweating for so long, but we have not said sorry. After asking for a reason, we said that it was because of the power outage. It was not until one o'clock in the middle of the night. On the day of leaving the store, we paid the city tax and asked for water. I didnโt give it, but I didnโt have water for two days. Italian hotels should be available daily. Finally, I left the store and found that I lost a piece of clothes. I clearly remember that it was hung behind the bathroom door, but the hotel insisted that it was not. I suspect that because it was a luxury class, it was taken away by the waiter. If the hotel management staff really wanted to help find it, I thought it could be found. Anyway, it costs more than 7,000 for two days. That's it. Anyway, if you are serious, you still have to contact customer service for you if you have a problem with Trip.com . Trip.com communication is more effective than your own communication!"