"We chose Anemos Suites as we were looking for somewhere self-catering at the end of a month in various parts of Greece. We stayed in "suite" 302 titled "Sea Horse". The room was quite spacious but there were very limited kitchen supplies. Only 3 of everything supplied (bowls, glasses etc), one burner that you plug in, kettle, sandwich toaster, one saucepan, milk pan, frypan, no microwave. We never made any meals or even a cup of tea here! They had a restaurant on site and the meal the night we arrived was tasty enough, but my husband got food poisoning from the club sandwich that night. A better dining alternative is down the end of the lane near the beach at the News Seaside Bar Restaurant where I had the best club sandwich and chips in Greece! On the second day (our first morning there, and my birthday) I attempted to have a shower but the water was cold. My husband then realised the bathroom was flooding not in the shower cubicle but bubbling up in the middle of the bathroom behind me where I hadn’t noticed. By the time he warned me and I turned it off, it was flooding out into the living area. We managed to move my suitcase just in time. We reported it but there was no-one around that morning that spoke much English. They understood enough to send the cleaner over to mop up the water and she somehow fixed the blockage, however the water was still cold so we couldn’t shower. We tried to communicate with the staff about when the hot water would be fixed but were instead handed a breakfast menu. When we asked to see the manager we were told only "later". After wasting a couple of hours that morning trying to resolve things (including calling our travel agent who also contacted the manager) we ended up having a sponge wash and went out to start our day. By the time we left (around 11am) someone who spoke English had arrived and he was able to tell me that a plumber would be there later that afternoon. He also gave us directions to find a doctor as my husband had developed an infection in his leg and needed antibiotics. So he at least was helpful. After returning late afternoon, I asked if we could have a replacement bathmat and hand towel as they were still soaking wet from the flooding. The elderly Greek owners started arguing with each other in Greek and then the woman argued with me saying “tomorrow” as in they were only due to replace the towels tomorrow. I think she also wanted payment for changing them earlier. I tried to explain about our room flooding but she couldn’t understand. I said they should be compensating us with a free breakfast or drinks not arguing about replacing a couple of towels, and said we would give them a bad review. There was a worker there who spoke good English (we had interacted with him the evening before) but instead of interpreting what we were saying he just went and sat at the check in desk and didn’t want to get involved. I gave up and 5 minutes later the elderly Greek lady came to our room with two towel"

"Our flight was very delayed, and even though check-in was until 9:00 PM, they checked us in at 1:00 AM without any problems. We booked a room with access to the pool, but they upgraded us to a villa with a private pool. Thank you so much for this! Thanks to this, our two days in Crete were amazing. They also left dinner in our room so we could eat after a long flight. The villa is huge and spacious, the pool was warm, and the room was very stylish. The beach is just a 2-minute walk away. The food at breakfast, lunch, and dinner was simply amazing. There was unlimited wine."

"Great and warm welcome, very well trained staff overall. Exceptional food and drinks. We had an outstanding time, thank you for the experience, we will be back!"

"We were between flights at the hotel and it was excellent"

"One of the top sites to visit! An amazing place full of nature, flowers and animals. Wonderful people who love to provide you the top and pure Cretan hospitality and prepare amazing tastes. A place like no other with loat of things to spend you time and gain knowledge."

"Hotel residence beautifully flower not very far from the airport and just a few steps from the first beach spacious apartment quite comfortable swimming pool super pleasant super warm welcome a great thanks to the owner for having changed without charge my Reservation I had made wrong."