Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jun 24, 2026
scarlett0527
Stayed for two nights. First, I want to commend Kaylee, our butler. Her service was excellent, very proactive, and responsive.
The concierge service was great. They were there to open the door and help with luggage as soon as we parked. We were offered welcome leis, but they weren't available when we got out of the car. The lobby didn't have air conditioning and was a bit warm, but it was well-ventilated. Check-in was quite fast, and they provided detailed information. The elevator had AC and was very cool, and our luggage was delivered to the room quickly.
The hallway to the room was too long and outdoors, making it quite hot. However, it looked beautiful once the sun set.
The family room had one king-size bed and one single bed. The mattresses were good, no backaches. The AC worked well and kept the room cool. The shower had great water pressure and consistent temperature. Bottled water was replenished promptly and generously. Room 833 offered a partial sea view and a partial view of the duty-free shop and a new hotel that's still under construction. It wasn't noisy, and the duty-free shop lights looked lovely at night. The only **bug** was the bathtub on the balcony, which made it impossible to take a bath. The room had no musty smell and didn't feel old. There was a huge table, convenient for dining.
We received welcome fruits upon check-in, and the passionfruit was absolutely delicious. A complimentary minibar was provided, with drinks and snacks.
The family pool was a bit basic, without a water playground, but it had free floats and basketballs. There were plenty of lifeguards who helped inflate the floats.
There was a shuttle bus to the beach, and the driver was very friendly and chatty. The beach had lounge chairs, and the sand crab catching activity was excellent and engaging. There wasn't much hawking on the beach, which contributed to a great vacation vibe. Free sand-digging tools were available at the beach.
The kids' club was next to the B1 breakfast restaurant, with activities suitable for younger children. Tree climbing was a lot of fun and came with small prizes. The bubble activities were a hit with all the kids.
You could reach the duty-free shop by crossing the road through a small gate, which closed at 10 PM.
We weren't bitten by mosquitoes at all during our stay, which indicates good pest control – a definite plus.
Breakfast was a bit simple; the variety could be improved. We didn't have to wait for a table even when arriving after 10 AM, and the food was replenished promptly. The Xinglong coffee was good. Eating outdoors was slightly warm but offered views of fish and snorkeling.
The hotel's Chinese restaurant was delicious, delicious, delicious! The hotpot at the Western restaurant was decent, and the ambiance was good. There were plenty of takeout options nearby, but you had to pick them up from the takeout cabinet yourself. The 'Qingbuliang' (Hainanese dessert soup) from room service was good.
It's a shame we didn't go snorkeling. We'll have to come back next time.
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Price per night from:PLN 751
Posted on Jun 24, 2026
Crystal_wx
The room was great, very satisfied! If you need a swimming tube, you'll need to bring your own, but the hotel will inflate it for you. The housekeeping service was excellent, very prompt with cleaning, and they brought complimentary Qingbuliang (a local dessert) every day. There's also an electric shuttle to take you around, and the beach is very quiet with hardly anyone there, so it's perfect if you like peace and quiet. The breakfast, however, was quite average.
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Price per night from:PLN 1,273
Posted on Jul 1, 2026
Guest User
Amazing hotel! We booked a club room on the 43rd floor, and the view was absolutely stunning. 😍 The hotel has Russian-speaking staff; we had Ariel, who was an excellent helper and advisor throughout our entire stay. We are so grateful to her! ❤️ Ariel provided us with a schedule of all the activities at the hotel, including their locations, and advised us on what to prioritize and what to save for another day. 👍
The stay included tickets to the waterpark and aquarium (the beluga whale and mermaid show) for the entire duration of our visit, plus two tickets to the evening C-show, which we unfortunately missed. There's also a buffet lunch and dinner, which was more than enough. In the morning after breakfast, the kids checked out the play area and were amazed – it's Octonauts-themed and really cool. The grounds are beautiful, with great pools and a lovely beach. Our vacation was amazing, we're very thankful and will definitely be back.
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Price per night from:PLN 1,373
Posted on Jul 6, 2026
Guest User
This is my second time at the Grand Hyatt! This time we booked a family room, and it was huge! While the decor might be a bit dated, it's definitely very well-maintained. The air conditioning works great, and everything was comfortable. The hotel gardens are lovely with lots of greenery. Breakfast was abundant and delicious. Our butler, Dora, provided excellent and attentive service, always quick to respond to our requests! The beach is a little walk from the hotel, past the pool. You can take a hotel buggy or enjoy a pleasant stroll. The evening sea breeze is also very refreshing. Overall, I highly recommend it!
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Price per night from:PLN 977
Posted on Jul 5, 2026
Shanghai zhangExtremely satisfied with my Sanya trip experience!
I've been to Sanya probably over 10 times, and this was my first time staying at a hotel not by the sea. It felt quite different.
Overall rating: Worth staying. I'd give it 4.5 stars or more.
1) My favorite part was the heaven cliff pool – the view is unbeatable. Swimming here is simply one of life's greatest pleasures.
2) The hotel's buggy service was incredibly responsive, and the staff's attitude was excellent.
3) During the off-peak season, there weren't many guests, but the breakfast maintained a good standard and wasn't skimped on.
4) The Thai restaurant boasts charming views. Although the prices are a bit on the high side, the mesmerizing scenery and live music make it well worth it.
5) The complimentary tropical rainforest park tour offered by the hotel exceeded my expectations. The guide was enthusiastic and helped with photos.
6) The only thing is that since the hotel is located in a tropical rainforest, insects and geckos are inevitable. I even saw a small snake on the balcony. So, it's crucial to keep doors and windows closed at all times and bring your own mosquito repellent.
7) It's been open for a while, and some rooms are currently undergoing maintenance. Overall, it's well-maintained.
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Price per night from:PLN 636
Posted on Jul 17, 2026|2-bed Room With Garden View
chentodayThe room was okay, but it's an old hotel, so there was a musty smell. The outdoor pool was a definite plus, really good! Check-in at the front desk was a bit slow; too much paperwork. Breakfast was great and plentiful, definitely a highlight! If you're staying at the hotel, lunch and dinner can be a bit pricey, and takeout is expensive too, but what can you do? When you're on vacation, you shouldn't worry too much about your wallet!
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Price per night from:PLN 454
Posted on Jul 19, 2026|Deluxe Pool View Twin Room
《-;,:;(This guesthouse is really worth staying at. The in-room facilities are new, and with two beds, my child slept very comfortably. Our building was very close to the pool, and the kids' pool was great, though a bit too sunny. The hotel is right next to the beach with beautiful scenery. Breakfast was plentiful, and there was even a mermaid show in the afternoon, making it perfect for families with kids.
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Price per night from:PLN 368
Posted on Jul 8, 2026
Guest User
Although I only stayed for two nights at the Sanya Yalong Bay Mangrove Tree Resort, it was enough time to fully immerse myself in the serene blue. My balcony faced the ocean directly, allowing me to watch the sunrise paint the sea red in the mornings and listen to the sound of waves lull me to sleep at night. Just a two-minute walk downstairs and my feet were in the soft sand—this seamless access to the ocean was incredibly therapeutic.
I especially want to commend our butler, Coral. One evening, she quietly delivered a beautiful fruit platter, showing thoughtful attention to detail.
The hotel's family activities were abundant, and two nights was the perfect amount of time to enjoy everything without feeling rushed or tired.
At checkout, Coral kindly extended our checkout time. Even though our stay was short, we felt thoroughly looked after.
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Price per night from:PLN 611
Posted on Jun 21, 2026
DongfangyuxiFirst, the pros: The hotel is very close to the sea; you can walk out from the ground floor and be on the beach in a few dozen meters. Since it's at the very end, the beach is quite clean. The rooms are also clean, and the housekeeping staff are all very friendly. There's a pharmacy and a small convenience store right in the hotel lobby, which is quite convenient for buying medicine and other necessities.
The concierge service was also excellent, actively helping with luggage upon arrival and departure. There's even a ** (food delivery) locker at the lobby entrance, which makes ordering takeout very convenient.
Now, the cons: The front desk service was terrible. The room they initially assigned us could only be used for showering while standing in the bathtub. Since one of my companions had difficulty with their leg, I asked for a different room. The front desk staff immediately told me the hotel was fully booked and there were no other rooms available. I had no choice but to contact Ctrip, and they quickly arranged a room change for us. When checking out, I requested a late check-out because my child needed an afternoon nap. Again, the front desk told me the hotel was fully booked and we could only stay until 12:30 PM. However, before calling, I had already checked the booking page, and our room type was still available for sale that day, so it wasn't fully booked. Oh well, we checked out on time.
Breakfast: The variety was extremely limited, and most of the options seemed more suitable for Russians. I stayed for three days, and as a woman with a small appetite, I never felt full. In the evening, there's also a self-service BBQ on the ground floor for 98 yuan per person.
I wouldn't recommend making a special trip to Bohou Village Night Market; it's just a short road, a few dozen meters long, entirely filled with BBQ stalls. If you plan to book this hotel, I suggest getting a full sea-view room directly. The full sea-view rooms seem to have been renovated, and the facilities look newer. Also, a word of advice: do not book through **. I saw others who booked through **, and when issues arose, the hotel and ** just passed the buck, leaving the customer to suffer. This trip was long with many uncertainties, and I deeply experienced Ctrip's problem-solving capabilities. They truly are the king of the tourism industry; kudos to Ctrip! 👍
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Price per night from:PLN 327
Posted on Jul 15, 2026|Garden-view Double Room
Anonymous UserMy stay at Wanda Vista Sanya Haitang Bay was absolutely perfect! The hotel's tropical gardens are serene and elegant, offering direct oceanfront views in a peaceful and relaxing environment. The location is excellent, just a short walk to the beach, and very convenient for getting to the duty-free shop. The restaurant offers a wide variety of delicious dishes made with fresh ingredients. Ella was incredibly responsive, thoughtful, and attentive, quickly resolving all my needs. Overall, the value for money is exceptional, and the vacation experience was outstanding. I'll definitely choose to stay here again on my next trip to Sanya!
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Price per night from:PLN 316