Hotels near City Center, Chattanooga

Bed was not clean. There was hair and food crumbs on the sheets! Front desk clerk was very nice and brought us some sheets. She said that she was the only one at the hotel so she couldn’t send anyone to change the sheets for us so we had to change our own bed! Around 10pm after we had gone to bed, we started hearing someone running and jumping around in the room above us. We waited patiently for about an hour to see if they would settle down but finally had to call front desk and complain. Desk clerk said she would take care of it and after a few minutes the noise stopped. Didn’t get back to sleep until after midnight.

Very clean.   My only complaints  -  There was some loud banging around 5 am, couldn’t figure out where that came from and the garbage truck ran at 4:15am all around the property at other businesses so you could hear dumpsters slamming down for about 30 minutes

Very clean room, quiet. Initial greeting very nice (Manager). Restaurant is really just open bar concept. Bartender couldn't care less about friendliness or service. Wasn't speaking to any of us seated at the bar. No name tag. No greeting, or true service. Ordered wings for dinner. Arrived on plain plate, cold, side container of dipping sauce. Not impressed. No offer of ”anything else?” etc. Turned TV's onto sports but no volume. As if anyone is into leg volleyball? Indoor pool is UNHEATED, slick flooring as is the pool deck. Could not enjoy it at all. Pool needs to be declared UNHEATED! Had to interrupt desk clerk at checkout (she was texting on her phone). No questions as to how was stay, etc. Very disappointed, needless to say. Will not be staying there again..

The bed covers were for a queen bed however the room had a king bed. Surely housekeeping would have noticed the covers didn't cover the bed! There were 5 tissues in the dispenser. The window shade would not open. The bed frame hit the back of our legs when getting in or out of bed. The mattress needs to be replaced as there is a hump in the middle.  This is the 5th Tru hotel we have stayed in & this location doesn't measure up to what we have come to expect from a Hilton property

Would have given them 5 happy faces for the swimming pool BUT it was only open from 9 a.m. til 10 p.m. We didn't get to swim because of the time limitations. 👎 I was so disappointed 😞 But and on a different subject, and more importantly, i suppose, is the bed was so very comfortable. We had a good night's sleep. Which is what is the main thing one looks for in a place to sleep. So thumbs up for the mattress!👍👍👍👍👍 Everything was clean and well maintained. We were pleasantly surprised by the charming woodsy view from our room window! 😊👍 We loved the shower walls. So much so we may decorate our home shower with it.💖😉

The room was clean for the most part (the price we paid, you can't expect it to be spotless). The stay was okay, our air-conditioner didnt work and we were so tired the first nignt, we didnt say anything. We got up and left, spending most of the day out. When we got back, we still didnt say anything about the air not working. However, on the 3rd day we did mention it to the guy up front. He offered to change rooms but we declined since we only had one more night left. The guy returned to our room with a box fan for us! Very sweet gesture and we gladly accepted. I always clean up after myself before leaving so they don't have as much of a mess to clean. It was a $50 deposit at check-in with the statement it could be 4-6 weeks before its issued back. We recieved the deposit back the same day, a few hours after leaving. Again, it isnt a luxury high-end place but it was worth the price paid and a very friendly front desk worker!

I thought the front desk staff was really nice and helpful. The check in and out was super quick and easy. The breakfast was minimal, but good. They have a waffle maker, some cereal, yogurt, toast, coffee and juice. We were happy with it! And we swam in the pool which was small, but nice! It was a good location- about 10 minutes from downtown and easy to get on and off the highway from. I will say the hotel is a little run-down looking, especially our carpet in our room, but it was ok! The TV worked and had enough channels and the beds were comfortable. For the price, it was worth it, I'd say!

I was there for only one night, and the housekeeping staff started banging on my door early in the morning, waking me up to ask if I wanted my room cleaned. I was very annoyed, because I needed as much sleep as possible for my long road trip. Why on earth would anyone think I needed my room cleaned for a one-night stay? It felt like they were checking to make sure I did not oversleep or accidentally overstay, which was completely unnecessary and extremely frustrating.

We visited for valentine's weekend, was able to checkin at 2pm. Room clean and nice. Shower was amazing and clean. Only complaint is that we could have used 4 pillows instead of 3.

The hotel is old, especially the carpet has a damp smell and feels not clean. But its location is very good, the parking lot is large, the room is large, the service is good, the breakfast is good, because of the familiarity, I have lived here many times. Once I stayed at the Marriott Hotel next to me. Although it was luxurious, the room was small. I also reported two fire alarms in the middle of the night. The price was too low and the experience was too bad. So I often live here.