Hotels near Crossgates Shopping Centre, Leeds

We enjoyed our stay,a little disappointed that check in was delayed till 4.15pm as the laundry had not been delivered.We were offered a complimentary drink however I would have appreciated a message to forewarn us of the delay. Any way things happen. Our room on this occasion was larger than the corner room we had a few nights earlier and the temperature was good (the air conditioning was faulty previously so the room was very cold )Breakfast was good with plenty of different options . After check-out we were able to store our luggage for a few hours before we departed for the airport. Staff are polite and respectful and I would be happy to recommend this hotel and to stay there again in the future.

This was the best value-for-money accommodation during my 20-day in-depth tour of the UK. The location is practically central, just a few hundred meters from the train station. There's public parking next to the hotel, though it's a bit pricey at £37 for one night. Right next to the hotel is a shopping mall with everything you could need, including lots of great food. There's a Thai restaurant there that's particularly excellent. If I ever come back, this will definitely be my go-to hotel again 🏨

A comfortable stay in quiet, clean and well resourced rooms. The hotel is located near the train station and in walking distance to all city centre locations. Stayed multiple times and always happy to return.

Lovely overnight stay at Queens for a concert in the city. Location is ideal (attached to the train station). Excellent, friendly staff. Did online check in before arrival which made it quick and simple to collect key card from the reception. The room was spacious and clean with everything you’d need. Limited noise from outside even though the hotel is slap bang in the city centre. Would stay again.

The hotel is in an excellent location, very close to the train station, and within walking distance to places like the City Hall. The room was a bit small but clean, hygienic, and well-equipped. There's a paid underground parking garage. Breakfast was standard. Check-in and check-out at the front desk were both very quick.

Room by reception, very very noisy. No soap and shower gel in the bathroom. No hair dryer. Hotel wasn’t busy and there was plenty of rooms of the same one we booked but, they chose to stick us there. That room should oy be used when hotel is at capacity. Think the receptionist was only interested in upgrading us for an extra fee. She sort of blackmailed us, she said this is your room if you don’t upgrade, like wth

Excellent! The night view is beautiful, and the breakfast is incredibly rich and delicious! The room is very neat and clean! The staff are extremely friendly and quickly resolved any issues!

The hotel itself was quiet, comfortable and with a great location. The windows to the room do not open and the air handling shut itself off in the middle of the night so woke up feeling queasy for lack of fresh air. The breakfast is a disaster. Poor quality materials, poor hot breakfast alternatives for vegans/vegetarians/pescatarians. Items there were cold and flavourless. Cold options were poor. Only one cereal on offer. Presented with chipped crockery. I drink espresso and only offered massive mugs. Bread is poor quality. Toaster set up incorrectly. Orange juice was not orange juice but water with a bit of orange flavour.

Good staff and food; however, the hotel is now looking quite shabby in places - worn carpet and stained bathroom fittings. Note, soft beds and no USB Ports.

Have stayed several times when visiting family. Was disappointed this time not to have a fridge I had assumed all rooms had them and due to me booking later than normal I'd paid a higher rate than usual but got a shabbier room.I think they had changed the room I had booked as I'd booked a standard double but opened door up to a small room with a double and single bed set up. I didnt want my towels changing or room servicing but i witnessed reception staff constantly telling people they couldn't have there rooms serviced as they hadn't asked the day before and if you dont ask they dont go in to even change cups or empty bins. It hasn't put me off staying again.