Hotels near Sannomiya, Kobe

I was really happy to book such a great value-for-money hotel! It's a shame the private onsen rooms were so popular and fully booked. We just took what we could get, and it felt like opening a mystery box. The sunroom was actually pretty good, accommodating up to four people with two single beds and two futon sets. We booked the 'one night, two meals' plan. We could reserve our dinner and breakfast times upon check-in and just show up on time to eat – delicious and filling! 👍 The hotel also included two private onsen reservations. We went for a soak at 10 PM on the first night, and again at 10 AM after breakfast on the second day, which was perfect as check-out was at 11 AM. The hotel staff were excellent, warm, and polite. We even met the legendary driver who speaks Chinese, which felt a bit familiar and comforting 😁 The shuttle service starts at 3 PM in the afternoon, and if you want to go to the shopping street, the driver will even take you there. I genuinely recommend this hotel to everyone!

I don't speak Japanese, only a little English, so I was worried I wouldn't understand the check-in explanation. To my surprise, I actually understood it, and the staff member who explained everything was very thoughtful with their language. There's a shuttle service, and if you don't speak Japanese and want the driver to pick you up, you can ask for help at the Arima Town Tourist Information Center.

The double room was quite a bit more expensive than the king room, but it was very spacious and clean inside, truly comfortable 👍 The front desk is on the second floor, and there's a lounge next to it. It seems like they offer free snacks in the afternoon, but we didn't get to try them. The location isn't far from Sannomiya Station, but it felt like a maze around there 😵💫 Plus, with the skybridge under construction, several directions were blocked, so it took us ages to find our way in and out every time 🙃 And we had to go up and down that complicated skybridge—maybe I'm just bad with directions… It's about a 10-minute walk to the airport bus stop, which isn't super convenient if you're hauling luggage.

The service was excellent! I believe true old-money style is all about staying calm and unruffled, and this hotel's smart facilities and attentive staff perfectly embody that. I arrived quite late, and the hotel was very thoughtful, upgrading me to a sea-view room. I went out for a day to the hot springs and returned to extend my stay, and they continued to upgrade my room. During my stay, it rained, and I took one of the hotel's umbrellas. I accidentally picked up someone else's umbrella when I returned, but the front desk kindly kept the wrong umbrella and exchanged it for the correct one. All in all, the service was superb, and the smiling service was very much appreciated.

Not sure what has happened to Japan standard in the past couple of years but had called the hotel to confirm that linens are scent free (standard in Japan before) and was told yes. Unfortunately they are not, this new laundry detergent that is slowly spreading throughout Japan is absolutely horrible causing all sorts of allergic reactions (not only to me.) I start having rashes, compromised breathing, and inflammation issues. If it’s the same detergent used back in America, then it might be eco-friendly, but definitely not human friendly. I truly hope that Japan goes back to the way it was before the introduction of some western products filled with harmful chemicals to humans. It is not because you don’t react to it that it is not harming your body, it’s only a question of time and when it does, you won’t know why and there is no turning back. Take it from an Asian American born who was the biggest fan of American marketed products. We do have good products like ECOLAB, which is both, sustainable for the environment without compromising human health. Maybe laundry company should look into that company or simply return to Japanese products before. Good thing thing their pyjama are still scent free so I had to wrap the bed and cover with their pyjama to get through the night.

This is a truly excellent hotel. It was exceptionally clean and the room was spacious. As I was traveling solo, I left the second bed completely untouched to make cleaning easier for the staff. The friendliness of the staff was also very impressive, and breakfast was superb. Many thanks to all the ANA staff for such a wonderful experience.

The hygiene was impeccable, and the front desk staff spoke excellent English. The room size was quite generous for Japan, easily accommodating a 28-inch suitcase fully open. It's about a 5-10 minute walk from JR Sannomiya, a straight shot down one road. Breakfast was at Matsuya downstairs, with two Japanese and two Western set meal options, which was more than enough.

The hotel's location is really convenient for exploring Kobe, with lots of small shops nearby and even a large supermarket next door. Even though Sannomiya Station is still under renovation, once you get your bearings, getting around isn't a big issue. It's also easy to get to Osaka, as there's a direct JR line to Umeda. Kobe is truly perfect for a city walk. I'd love to visit again sometime!

Perfect quiet onsen resort to unwind and relax. The kaiseki dinner was a highlight and buffet breakfast offered a great variety. Onsen is not too big, not crowded during our stay but probably will if it gets busy. The room was a decent size with good air conditioning and being away from the busy streets made for a peaceful stay. The only downside was the bathtub leaked whenever we showered. Free parking is available, though it’s located underneath the property so it’s best to drop off your bags first if you have a lot of luggage.

A fine hostel. No lift, so you'll have to haul your luggage up at least 4 flights of stairs. Towels are available only for rental. I didn't see much of the staff. The space was very clean, I stayed for two nights and there were only a couple other people. A little expensive for what it is, though I think prices in late December tend to be higher