Hotels near Cordova Mall, Pensacola

Amazingly helpful and friendly front staff. Jordan and Jasmine stuck out as super helpful. My bed never got made in 3 days though

I really enjoyed staying at this hotel everytime I stay I always stay over and it is worth it!a friendly housekeeping and front desk only negative things I would say is the housekeeper was banging in the door loudly on check out day and I have small kids but I found it frustrating cause I didn’t want her to wake them up. And also there was some confusion between the hotel and trip.com and we got treated unkind until it got sorted out that whole time we had no access to our room our things my kids were restless my husband was tired he worked all morning it was pretty cold treatment and then it got sorted out which was awesome and I appreciated her apologizing to me the next morning.

The staff was very friendly. Everyone I passed spoke to me. Kimberly, front desk, was very friendly and polite. The heater for the swimming pool was not working properly. She was right on top of it. Eliza, (probably spelled it wrong) was wonderful. She was in charge of the breakfast. She was extra attentive to my two grandchildren that were with me. Explain the different items. Everything was clean and tidy. Beds were comfortable. Room was clean.  I will definitely return.

The stay was very good. The hotel is conveniently located, very close to the subway station and the main attractions. The room was clean and tidy, the facilities were complete, the bed was comfortable and the night was very good. The staff was friendly and the communication was smooth. Very good value for money, will consider here next time.

The staff was awesome! The breakfast had a lot of variety and was very tasty. I had an issue with the TV in the room at first, but they came up and fixed it immediately. Definitely would stay again.

The room was clean,the linen were comfortable and clean. Bathroom very clean. Breakfast was great.

I think there could be better amenities In all room specifically a microwave and mini fridge. There was some barriers with communication with the staff but it all evened out and my stay was very comfortable and they respected my request to not bang on my door so early and skip for housekeeping. I just did not like how they communicated it at first with me even telling me they would go to the lengths of making me leave the property. It was too much chaos but I think the guy up front understood after a day or two that I have health problems and that it wasn't just extra with my request. It was the one thing I didn't need to go through but he started being nicer and respectful which in glad because I would have left. Iwas undergoing surgery and recovering on my stay and my health is important to me. And the stress was not good for my heart. Hopefully nobody else experiences this.

It's was ok for the price, new bed but the the tv didn't work and had no remote 🤦‍♂️

Great