"Hotel is well maintained and a great location if you’re heading to the Paycom Center! We had a couple of glitches getting in as the line for dropping off cars for valet was stopped for 20 minutes. Once we were able to pull in, the attendant was quick. Only one computer was working at check in, then only one elevator was working- in a large hotel with 15 floors. That caused a long wait after the concert when everyone got back to the hotel. Room was very clean but the bathroom wallpaper is coming off the wall AND the toilet did not flush 50% of the time. We realized it at 11 pm, so we didn't report it until we checked out. I will say they sent a couple of texts to check in- that was a nice touch!"
"The hotel is very grand. Although it is a bit old, it looks good in every aspect, especially the quality of the staff. The location of the hotel is also good, right in the city center, and there are shared bicycles nearby"
"When we checked in, I forgot my phone on the counter. They held it for me and remembered me when I came back to get it.
The valet remembered us from check in the day before and made getting our car very easy!
Very personable and we will definitely come back!"
"If you can accept the price, it is a very good hotel, good location, downtown, convenient transportation, opposite the hotel is the home of the OKC basketball team. Remind to change the shower gel, did not change, the second reminder sent a snack apology. There is valet parking service."
With a stay at Citizen House, you'll be centrally located in Oklahoma City, within a 5-minute drive of Paycom Center and Oklahoma City Convention Center. This hotel is 3.5 mi (5.6 km) from Oklahoma State Fair Park and 5.8 mi (9.3 km) from Oklahoma City Zoo.
Be sure to enjoy recreational amenities, including cooking classes, a 24-hour fitness center, and karaoke.
At Citizen House, enjoy a satisfying meal at the restaurant. Relax with a refreshing drink at one of the 2 bars/lounges.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Oklahoma City? This hotel has 600 square feet (56 square meters) of space consisting of conference space and 5 meeting rooms.
Make yourself at home in one of the 16 individually decorated guestrooms, featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
"This hotel was absolutely perfect for an overnight stopover in Oklahoma with super friendly staff and a large and comfortable room with large TV and available HDMI port for your own device. Rate was extremely competitive that included overnight parking. Location is excellent as only a few minutes from the entertainment hub that is Bricktown. The memorial gardens are also only a 15 minute walk away. Downtown Oklahoma is one of the cleanest cities I’ve visited in the US and the gardens are a testimony to the resolve shown by the city following such tragedy."
"Everything was great. Clean, organized room. Amenities were good, breakfast was good! Great location to downtown, next to police station even better."
"Just like living in a museum with a theme, the room is large and the corridor is spacious. Park in the parking lot across the road. Breakfast was good."
"Upon walking into the lobby, very clean, modern. Front desk staff was very friendly, room was clean but average. Didn't like the pay for parking surprise when checking in. Bed was comfortable, but thin walls. I heard guys out in the hall talking while trying to get some sleep."
"Service was friendly and the location was great. Breakfast was a good variety and good. Overall nice and would recommend."
Great
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9.0/10
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9.1/10
Great
NNg Guang YunTo start, the service felt a bit inconsistent—perhaps the staff were having a particularly tough day. The hotel offers valet parking at USD 20, but if you prefer to save on that, you can park for free at The Oaks Public Parking, which is just a short 2–3 minute walk away. What I found convenient was dropping my team off at the hotel first before heading over to park.
Upon arrival, there was no bellboy service available, so we had to manage all our luggage ourselves. This wasn’t a dealbreaker, but it did set a slightly different tone compared to what some might expect.
On the positive side, there are thoughtful amenities such as a microwave available in the lobby and complimentary coffee provided daily for guests. The room itself was comfortable and generally well-maintained. However, housekeeping could be more attentive—my glasses and the shower drain area were not cleaned consistently, and the drain eventually got clogged during my stay, which I had to clear myself. That was definitely unexpected.
For the price point, I would have expected a bit more attention to these smaller details. That said, the overall stay was still pleasant. The hotel is located near the Oaks area, which is beautiful, and I really appreciated the artistic elements around the property. Each piece of artwork has its own story, and you can learn more about them through a book available in the lobby—a nice and unique touch.
Overall, it’s a good option if you’re looking for a comfortable stay in the area, though there’s room for improvement in service consistency and housekeeping attention.
GGuest UserThe A-C was to loud and disrupted sleep as it it kicked on/off consistently. Most important to me is a good night of sleep. It didn’t happen.
Everything else was great.
Buffet was hot and good for breakfast.
GGuest UserVery colorful hotel and rooms. Staff is uber friendly and helpful. The rooms are small, no real storage areas (lots of hooks), no ice buckets and such but there are hot beverages in the lobby. The beds are awful for us--very hard, and the platform around them will get you in the leg every time as the mattress is way smaller than the platform. Hard for me due to my age, hard for my daughter due to disability. The showers, however, are AWESOME. I even took a picture of the shower head (Moen) to try to find one just like it for home. GREAT pressure, unusuallly good for any hotel. So if you like walk-in showers that you want to live in, this is the place for you! (And you'll need the heat after sleeping in the bed.) Daughter reports she understands Fred Flintstone's grumpiness a lot more after this weekend.
GGuest UserReally nice room but bed could have been more comfortable, especially the pillows. But that's an individual thing. Overall enjoyed the room--full fridge and dishwasher (if I'd had need of it), glassware, all that. The shower was my favorite. Walk in showers are a blessing to this old lady. I don't know why hotels even bother with the splash puddles they call bathtubs anymore. Who needs them? The cleaners need to pay attention to the soap dispensers in them though. Mine had no shower gel--bottle was totally empty--and I didn't have mine with me on this trip. The breakfast was nothing to write home about. I don't like boiled eggs, or the fake looking egg-pucks, so everything was pretty much carbs and more carbs--useless to a diabetic. Not a huge issue however. Lots of restaurants in the area.
Vvladyslav135I just want to thank this establishment for all the help they provided, from the late check-in to the late checkout. The rooms were very clean and big, with comfortable beds and pillows, so you will definitely get a good night's sleep here.
The breakfasts were mid, but for the price, you can't complain—you get everything you need. They also have a small shop where you can buy drinks, snacks, etc. The location is alright; it takes around 20 minutes to walk to the Paycom Center and about 30 minutes to get downtown. There is some construction next to the hotel, but I wasn’t able to hear anything, so it wasn’t an issue.
Overall, I really recommend this hotel if you are looking for something at a reasonable price and don't mind being a bit further from downtown. I will come back!
BBabiePeanut16405I booked a reservation for a 2 night stay and not one time while staying here did i have a problem with any of the staff members let alone everyone that was also staying here. They stay on top of keeping the everything clean. Anytime i would have a problem with something, I would have certain questions that i need to ask, if they would see that im struggling with certain things ( my luggage dropping on the floor, if my hands are overflowing an would need help with a extra pair of hands etc ) they would always be there to assist me. If there’s a time where i would feel that my safety could possibly be in jeopardy, they would walk with me all the way to my room makinf sure that ive gotten to my room safely and make sure that nobody was following me / know what room im in. The meals for breakfast would always be made fresh an not anywhere close to being expired. I would refer this hotel to anyone and everyone if they was in need of looking for a room.

GGuest UserStaff was good...resettled us in a new room when sports teams moved in and we were left with banging and thudding from above and loud noise from the adjoining room that made it seem like they were IN our room. Elevator was straight across the hall and they had to let EVERYONE know their comings and goings. Door lock kept deactivating...had to have the xard re keyed a few times. Pain in the neck. Roll in shower had the shower head on the long part of the wall and held in place by a HAIRCLIP. Either had to cram into a corner where it SHOULD have been or turn it to face outward and flood the room, which had no drain. Even turned to the corner, the room still flooded. Rooms are tired looking...so is the lobby. I remember when Holiday Inn used to be THE brand. Not so anymore. Won't go back. But staff was accommodating and appreciated their help
GGuest UserThere was no food provided. It was also a very crazy night with not having rooms cleaned and available when needed! And still was trying to provide room keys to dirty rooms. Very disappointed!
What is the average price of a hotel in Oklahoma City for this weekend?
According to Trip.com’s latest 12-month data, 3-star hotels in Oklahoma City have an average price of US$179 per night this weekend. For 4-star hotels, the average rate is US$333 per night. If you’re seeking luxury, 5-star hotels in Oklahoma City typically cost US$163 per night this weekend.
How much do hotels in Oklahoma City typically cost on weekdays?
Based on Trip.com’s latest 12-month data, the average nightly rate for 3-star hotels in Oklahoma City on weekdays is US$172. For 4-star hotels, the average cost is around US$321 per night. For a luxury stay, 5-star hotels in Oklahoma City generally have an average price of US$167 per night on weekdays.
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