Hotels near Maximark Shopping Mall, Nha Trang

Good hotel, this is our second time staying here. It's clean and close to the city beach, yet in a quiet area, so there's no disco noise at night. There's a shopping mall within walking distance, as well as plenty of cafes with a variety of cuisines, and prices are lower than in the city center. Breakfast is excellent with a huge selection of dishes. The staff speaks English well. Last year, the hotel was quite empty, but this year they started bringing tour groups, which is probably the only downside.

The location of Nha Trang Lodge Hotel is excellent and was definitely one of the highlights of our stay. We were also warmly welcomed with a lovely fruit platter upon arrival, which was a thoughtful touch and much appreciated. Unfortunately, the room was a major disappointment. During my three-week trip, I booked suites at all the other hotels I stayed in. Unfortunately, this hotel did not have a suite available, so I decided to try a different room category. Sadly, I was very disappointed with the room. The view was not completely bad because there was a partial beach view, but I always had to look to the side to enjoy it. When looking straight ahead, I was greeted by a building under construction, which took away from the experience. The room also felt dated and in need of much more care, maintenance, and attention to detail. It really needs some TLC and updating. The bathroom was also not to my taste at all. I personally dislike shower curtains, and the bathroom felt outdated compared with what I expected. The breakfast experience was concerning. My partner ate meat from the breakfast buffet, and shortly afterwards he started vomiting and remained unwell for two days. I cannot say for certain that the meat caused his illness, but it was the last thing he ate before becoming sick, so the timing was concerning. He also developed a rash during our stay, which may have been related to the bed linen, although I did not experience the same issue. We did not raise these concerns with the front desk because, by that point, I was already over the situation and did not feel like making a complaint. I also want to be fair and say that the reception staff were always friendly, welcoming, and helpful. They assisted us with our luggage, always smiled, and made us feel welcome. I really cannot blame the reception team for the issues we experienced. Check-in was strictly at 2:00 PM, so guests arriving early should keep that in mind. Another detail that left a negative impression was that I took a hand towel outside because the weather was extremely hot. When I returned, I found a note on my bed informing me that I had taken a towel. While I understand that the hotel needs to keep track of its property, the way this was handled felt unnecessarily unwelcoming. Overall, the hotel has a fantastic location, the fruit platter was a lovely welcome, and the reception staff were genuinely kind and helpful. However, the room did not meet my expectations, especially after staying in suites throughout the rest of my three-week trip. The condition of the room, the construction directly in front of the view, concerns about the breakfast, and several other details made this stay disappointing. At this point, I would not choose to stay here again in the same room category. However, perhaps in the future, I may give one of the hotel’s suites a try to see whether the experience is different.

Overall, the stay was fine — clean room, good location, no major issues. However, there was one strange situation. We asked for a couple of glasses for the room, but were told they were ”breakable” and couldn't be provided. Fair enough, we then asked for paper cups instead, but those were refused as well. It's a bit odd, considering the room has a fully equipped kitchenette, yet you have to go and practically beg for basic items like glasses. I wasn't asking for pots and pans, just a couple of glasses. Other than that, everything was okay.

This hotel is old and run down. The entire place is worn out. The interior is outdated, and the restrooms in the lobby are awful, making it feel like a cheap motel. We stayed in a villa, which was very spacious and clean inside, with a warm pool. However, the decking around the villa's pool was also worn out, needed replacing, and wasn't cleaned or swept. We opted for breakfast and dinner. We spent the whole day at the park, which was very tough due to the high humidity and heat. We stayed for 5 nights. We bought a 3-day VinWonders package at the hotel for 1,600,000 VND per adult. The hotel is boring; there's nothing to do if you're not at the park. The food in the main building was so-so; edible, but not 5-star quality. Lots of meat, but it was all cold. We went to Windy, an Uzbek restaurant, which had a lavish spread and tasted much better. The beach is excellent and very beautiful, but plankton stings quite a bit in the sea. It's a big name, but that's about it. I wouldn't return a second time; I didn't like it.

The rooms are old and the entrance is a staircase, so there's no way to drag luggage. I arrived at 12:00, and the staff informed me that check-in was at 15:00. I left my bags and returned at 14:30, only to see others being checked into their rooms. The staff then told me to wait another 15 minutes. The front desk staff's eye contact and overall service attitude were definitely lacking. During check-in, they asked for a 200k deposit. I mentioned that typically, bookings through OTAs don't require a deposit, and I'd even stayed at a Mercure without being asked for one. I understand that policies vary, but what was absolutely unacceptable was when that specific front desk staff member started muttering in Vietnamese to her colleagues, essentially implying that I was rude, and everyone's gaze felt like they were looking down on a customer. This really needs improvement – it's a service industry after all. Breakfast was okay. However, the lobby restroom was dirty and only had one stall. I ended up using the accessible restroom because the floor was wet and slippery, and the toilet bowl was dirty. When I came out, a cleaning staff member scolded me. For a hotel of this size, having only one lobby restroom, and needing to use the accessible one for a 'heavy' need, is problematic. They seriously need intensive training in service mind and hospitality.

We stayed at this hotel from June 15th to 21st. We booked a room with a pool view, and according to the photos, it should have had a panoramic window. However, we were given a room on the 3rd floor with a view of a very close, abandoned building. We had to keep the curtains drawn all the time. The hotel staff did not respond to our complaints about the discrepancy, stating there were no other rooms available. The room itself was very small, barely enough space for two, but it was clean. They cleaned daily and replenished water, coffee, and toiletries every day. We didn't see any insects during our week-long stay. The towels and bedding were neat and clean. We picked up fresh beach towels every day at the reception. The fridge cooled well, and the air conditioning worked without issues. The hotel's location is excellent, right in the city center, with many cafes and shops nearby, and the sea is just a 7-minute walk away. There's also a pool on the top floor with a beautiful sea view. Overall, it was okay, as we didn't spend much time in the room.

Ibis as usual Good 3*** hotel located in central side of this noisy busy croudy city, small clean room, clean shower and toilet, everything is fine for this reasonable price. Bed is comfortable and clean, everyday housekeeping. Tea/cofee set with cups and 2 bottles of water, but plastic cattle is very cheap and old. Breakfast + Cold swimming pool and massage we didn’t try, nothing to say. On reception feels uncomfortable. On first floor convenience store and restaurant. For people who like Nha Trang is convenient location, but for us is uncomfortable, sorry… And on reception they ask 50 $ for deposit, hard to understand why?!

You shouldn't expect anything special for that kind of money. The room is 'tired', with mold, needs repairs. The breakfast doesn't taste good. Booked for 3 nights, left after the first one. While looking for more comfortable accommodation, the overall window will be here, but it's better to pay a little extra and choose a better hotel.

Before making the reservation, I visited the hotel and was shown a room on a higher floor — it looked nice and was a bit larger. Then I went back to the reception, where they told me I could take a room with a city view. I made the booking, but when I received the room, it wasn’t the same one I had seen before. When I asked at the reception, they said the one I saw earlier was more expensive. It doesn’t matter much now, but if you plan to book here, I recommend asking clearly in advance and making sure you get the room you actually reserved.Check-in was done one hour earlier, which I appreciate. The view from the room was good, and the room itself was fairly spacious. The cleaning was done but somewhat superficial at first; however, after I talked to the reception in the following days, they came and cleaned it properly.

I was very disappointed at this place, It's a mass place for so many clients. The reception is always full a long waiting time, The lifts are slow, and when they arrive they are full of clients. The WiFi was not working for a laptop and no help. The top panorama pool that makes most client choose this place is not free.You have to pay 300'000 VND to use it. The pool that is free is on the 6th floor completely in the shade!