Hotel Krynica Conference & SPA ★★★★

"Hotel Krynica used to be our go-to destination for the past 15 years, but after this recent stay, we won't be returning anytime soon. Our the experience was filled with disappointments. - Upon arrival, we discovered the restaurant was reserved for a company outing, and dinner was served in an outdoor dining area with a limited selection of dishes. This was not communicated during the booking process. - The saunas were mostly out of order, with only one out of three functioning during our entire stay. - On the second day, our room was not serviced or cleaned, and no one seemed to know why. - The hotel bar was closed on the second day, and the bar area was occupied by the company outing. Additionally, the restaurant only offered semi-sweet or semi-dry red wines, with no dry wine options available. Moreover, while we were having drinks in the restaurant area (since the bar was closed), the staff turned off the lights as they left for the night, leaving us to sit in the dark. The room itself had several issues: - The radiators didn’t work, and it took two visits from maintenance to fix them. I spent two hours checking if the repairs were successful. And they were - but unfortunately only in short term. The issue reapppeared during the second night. - Our room also had an unpleasant smell—possibly due to previous guests smoking or bringing animals. - The safe in the room didn’t work, and neither did one of the TVs. Overall, the hotel feels old and worn, with a clear lack of upkeep and attention to detail. It's evident that the owners are not prioritizing quality and there is no owner that would really care. This clearly adds to the ongoing discussion about the rationale behind state-owned enterprises in non-strategic sectors. On the bright side, the reception management handled my complaints professionally. They contacted me to apologize both over the phone and in writing, which has been appreciated."

Heron Live Hotel Marina & Spa ★★★★★

"We booked this hotel as a last minute birthday treat. Don't be mislead by the google satellite view, the hotel is complete. It has features like pedalos, small and large speedboats etc. Indoors there are saunas, pools, hot tubs. Food is available from 3 eateries, quite reasonably priced. Rooms, I think there were only 88 over 4 floors, are all well appointed, spotless, with comfy mattresses. Not all rooms over look the lake. Staff and service were all spot on and spoke good English. My wife and I have been trying to think of something that would add to the quality of our stay and hotel. The only thing we could come up with, was some more greenery and flowers would be nice. Summary, a great hotel, a bit of a way out from the big cities, but really well worth the journey."

Hotel Piwniczna Spa&Conference ★★★★

"The best place in Piwniczna and around. Nice view, nice, quiet rooms, delicious breakfasts, atmospherical spa,kind ,professional staff. A lot things you can do around:bicycling,trekking,sightseeing. Fantastic for everyone who likes nature and active recreation."

Hotel Willa Tatrzańska ★★★★

"A gem in the centre of Krynica Zdrój: beautifully renovated with helpful staff and delicious breakfast"

Hotel Perła Południa ★★★

Małopolanka & Spa ★★★

"Cameral hotel at the deck. Beautiful, stylish decor . Delicious, diverse breakfasts. Restaurant at the highest level. Very nice staff (special worships for Mrs. Zosi from the reception) full professionalism. Congratulations to the chief of the recruitment of such employees."

Hotel Mercure Krynica Zdrój Resort&Spa ★★★★

"Residence ferie 2021, hotel generally nice, clean, pool cool, as on ferie nothing happened in the hotel completely, food such yourself because I am gluten free my diet is limited and in the hotel I didn't really have anything to eat, After you asked the waitress about gluten-free dishes, I heard that there is salad and potatoes 🤦‍♂️ and nothing more"

Belmonte Hotel Krynica-Zdrój ★★★★★

"We had a pleasant stay, but honestly, this hotel doesn’t live up to its 5-star claims. The pool, sauna, and breakfast options were definite highlights and worth mentioning. That said, there were several areas that fell short of a true 5-star experience. The WiFi was weak and unreliable, and the TV kept freezing, which was frustrating. Our superior room lacked a coffee machine — just a kettle and two coffee sachets — and there was no fresh milk, only creamer. The bathroom was missing basic amenities like conditioner and lotion. Parking is about 150 meters away on a gravel dirt track, which isn’t ideal. The hotel’s claim of mountain views felt misleading; the view is really just of Krynica town, not the surrounding mountains. Plus, the hotel sits on a very steep hill, which could be a challenge, especially for older guests. Offering shuttle services or golf carts to and from town would make a big difference. All in all, I wouldn’t book this hotel again. It feels overpriced for the level of service provided, which is okay but not what I’d expect from a genuine 5-star place. Definitely not the best choice for guests over 60 due to the location and accessibility."

Hotel Czarny Potok Resort SPA & Conference ★★★★

"The stay in Hotel Czarny Potok was beyond great, we stayed for 3 days during weekend. The first thing I want to mention is great and friendly staff, which checked us in quickly and promptly. They gave us instructions on how to get into our room and after told us everything about the hotel complex and the activities you can do. Regarding the comfort and accommodation the rooms are spacious, clean, nicely decorated and fully equipped. We only had breakfast in cost of our accommodation, I want to mention the variaty of the breakfast, there is a chef who will cook infront of you, numerous of tables filled with great food, so everyone can find something they like. The hotel also has number of restaurant for lunch and dinner, which we also tried and were really satisfied with the service and food. SPA is one of the highlights of the hotel, there are multiple of pools with saunas. The only negative thing is if you are in first building there is lots of walking you have to do in order to get to the SPA. The surroundings of the hotel are mostly nature and you fell really good. We also tried outdoors minigolf which is a great activity you can do in free time. Overall if you want to stay for couple of days you will not get bored easily. I definitely recommend. "