"I travelled alone with my son on a last minute trip to Fuerteventura and chose this hotel. We hired a car from the airport and drove the hour to the hotel and were greeted with a lovely warm welcome by the lovely receptionist. There is loads of free parking and we were able to park close to our room to get our bags in. The room was perfectly equipped with everything we needed and was always spotlessly clean. Quite often the room was serviced whilst we were at breakfast and the room always looked beautiful. With travelling alone as a woman with a child I was concerned about feeling safe and I shouldn’t have even given it a second thought. The hotel can only be accessed with key cards or through the main reception so I felt so relaxed. The swimming pool is perfect and so peaceful, with plenty of sun loungers and sun beds. The staff are attentive and always ready to help with whatever you need. We drove around the local areas and our highlights were Morro Jable port where we saw sting rays, Morro Jable beach where we fed the chipmunks with some nuts, Sotavento Beach (paradise), El Cotillo lagoon, Glass Beach, and Correlejo dunes. The sunset at the beach in La Pared is stunning and people travel to come and witness how spectacular it is. We had breakfast in the hotel each morning which was a great wide selection and always something fresh to choose from. What a fantastic place! Thank you Bakour Fuerteventura, we loved it!"

"Simply put, I was disappointed by the ladies and gentlemen who organize Extra Adventures, dressed up in TUI clothing, because they don't even know what time the Kids Club opens. Yet they still sold me something, even though they knew I wanted to take my 5-year-old to the Kids Club at that time, while I wanted to go jet-skiing with my 11-year-old—but the Kids Club closed at 9 a.m. I also booked a car that was supposed to come to the hotel. Instead, they were supposed to pick me up from the hotel and take me somewhere else to complete the paperwork. This was, of course, problematic because the children were still asleep in the hotel room at that time. As a single father, this is understandably impossible for me. One particularly negative point is that all the sunbeds are permanently reserved (they start before 6 a.m.)—mostly by German citizens, who are always and regularly unpleasantly conspicuous."

"Terrible food, hard to do worse Hot dishes served cold, vegetables not really cooked, very poor quality food. Mainly German and Slavic clientele"

"The environment is good."

"I was very disappointed with my stay at this hotel. I chose it based on my previous positive experiences with Meliá hotels around the world—from Dubai to Zanzibar—but unfortunately, this location fell far below those standards. The only positives were the entrance and the Ginger Bar. Beyond that, the overall quality of the hotel was very poor. Many of the staff seemed disengaged and unwilling to help, which made the experience even more frustrating. The food was especially disappointing. I ordered a burger that arrived practically raw. When I sent it back, they returned the same half-eaten burger, simply reheated—not properly cooked. I also received the wrong side (sweet potato fries instead of regular fries), and within seconds of raising this, they brought back fries that were undercooked and cold. A hot dog I ordered was also of extremely low quality and served cold I ordered pint they delivered it and said unfortunately it’s glass so we can’t leave the pint with you will come back. When You Need more they never came back. I paid for a pint only got a cup. I stayed at the hotel to support my mother, who is injured and a blue badge holder. Despite booking a double room, I was asked to pay an additional £35 per night for food and £50 per night just to be a guest. While I understand policies, this felt unreasonable given the circumstances. Accessibility was another major issue. The lifts were not working, making it very difficult for my mother to move around, as she had to rely on the stairs. Additionally, there was constant noise from drilling in the mornings, which made it hard to rest. Communication was also challenging, as many staff members had limited English, making it difficult to raise concerns. While the manager did reach out to me at the end of my stay, it was too late, as I had already left. Although she provided her business card and suggested another Meliá property, my experience here has made me hesitant to trust the brand again. Overall, I would not recommend this hotel, especially considering the price. There are better and more affordable options nearby—I would personally choose H10 hotels instead, which offer better value and are closer to the beach."

"A beautiful complex with a heated pool. If you have trouble with steps, this isn't the place for you. Unfortunately, the parking lot is too small. Excellent breakfast, huge room with a sea view, unfortunately marred by a fence. Otherwise, it's quiet and pleasant! The beach is magnificent, just below the public building, but so large that there's no problem with space."

"Excellent hotel, both the service and the attention. This is our second vacation at this hotel and everything has been excellent."

"The location of hotel appeals to us both we both enjoy cycling, running and walking around this area. This was our second visit and we were amazed at all the staff still there and the fact they remained happy in their employment. The management are always available for contact should you have any issues and they will correct any problems you may incur. I would advise to take the premium upgrade to experience breakfast on the outside deck which on a sunny sunrise morning definitely takes some beating. The buffets served over the festive period on the special evenings were delightful and presented in such a professional manor I have a food allergy and all my no go areas were well documented and no doubts were assured for me to eat without concern. Food staff location will always be a big draw for this boutique venue to be successful staff to mention Sarah, Susan, Juan, Hassan, Andreas, Roseann,housemaids, chefs and kitchen staff. We enjoyed seeing you all again and I apologise if I’ve missed any off the list. Good luck for 2025 keep up the amazing work you all put into to daily routines. Also returning guests year on year is a very positive statement and we will definitely return again and truly appreciate your hospitality given over Christmas & New Year’s."

"This was our first time at Fuerteventura. The island was a bit of a shock at the first sight as no vegetation at all but after a couple of days we could used to with it. The hotel is beautiful and a surrounding is exceptional. Staff are very friendly and helpful. We asked to change our room because it was too noisy during the night ( it was above the bar ) and the lady at the reception kindly changed our room to a quiet one with an amazing island view. Furthermore a huge thank you to the animation team, especially to Diana and Vivien to made our stay full of fun and joy. They have so many classes ( aquadance, pilates, fitball, archery, capoeira etc.)to stay fit. Have a go while you are there. Also a special thank you to the chef and the staff at the restaurant for the huge variety of delicious food. We highly recommend this fabulous place and definitely will be back. Only thing was a bit of disappointment that the Eden restaurant and the spa was closed."