Retreat to paradise at our luxury oceanfront resort. Inspired by relaxed coastal living, Grand Hyatt Shenzhou Peninsula offers a distinctive destination for a luxury tropical escape, set amidst lush gardens and stunning sea views. With immersive culinary experiences, recreation for all ages, and world-class-golfing and marine sports on the doorstep, our family-friendly resort is where unforgettable moments are made.
"After staying at Indigo Lingshui, moving to Grand Hyatt Shenzhou Peninsula was quite a letdown.
First, from check-in to being shuttled to the room, it took at least 15 minutes, and the staff hadn't even set up the bed rail. This indirectly led to my son falling off the bed (thankfully, he was fine).
Secondly, the room's remote control wasn't responsive. My wife opened the back cover to find the batteries inside were moldy and corroded. We had to contact staff to replace them.
The electric curtains in the room wouldn't close completely, leaving a gap. We had to call a technician to fix them.
Surprisingly, the toilet wasn't a smart toilet, and there was only one box of tissues provided. There were no tissues in the bathroom or at the coffee station, which was very inconvenient.
Regarding housekeeping, we requested a room clean and mineral water refill at 10 AM, but when we returned to the room after 1 PM, it still hadn't been cleaned... the efficiency is quite low.
The indoor children's playground also didn't provide non-slip socks, only disposable ones, which offered no grip at all.
Currently, only one outdoor pool is open, and it's not very large.
It wasn't without its good points, though. The buffet breakfast was delicious, especially the coriander beef and shrimp rice rolls. The public areas were beautifully landscaped and great for photos.
Perhaps my expectations were too high. Based on online reviews, I thought I had booked the top hotel in Wanning, but it turned out to be not that great. Maybe next time I'll try a different hotel."