With a stay at Hotel Mystays Premier Sapporo, you'll be centrally located in Sapporo, within a 5-minute drive of Odori Park and Nakajima Park. This spa hotel is 1.8 mi (2.8 km) from Hokkaido University and 4.2 mi (6.8 km) from Makomanai Sekisui Heim Ice Arena.
Pamper yourself with a visit to the spa, which offers massages and body treatments. You can take advantage of recreational amenities such as hot springs and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
Grab a bite to eat at Terra, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 419 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones and safes, and housekeeping is provided daily.
"We stayed at Hotel Mystays Sapporo as a family traveling with a baby. The location of the hotel is excellent, very convenient for getting around Sapporo, with many attractions, shops, and restaurants nearby. This made our stay much easier and more enjoyable, especially when traveling with a baby.
When we first entered our room, we unfortunately faced a few issues. The phone was not working, and part of a wall fixture was coming off, which raised safety concerns for us as parents. It was disappointing to receive a room in this condition, especially when traveling with a baby where safety is a priority.
However, we would like to highlight the very professional reaction of the hotel staff. Once we reported the problem, they responded quickly and seriously. They upgraded us to their biggest room and fixed the issue, making sure we felt comfortable and reassured. Their attitude and willingness to solve the problem made a big difference and turned a negative first impression into a positive experience.
Another strong point of the hotel is the restaurant inside the hotel, which was excellent. The food quality was very good, and the convenience of having such a good restaurant on-site was invaluable for us as a family. We ended up eating there almost every night.
Overall, while we were initially disappointed with the condition of the first room, we were very satisfied with how the staff handled the situation, the great location, and the quality of the restaurant. Thanks to their responsiveness and professionalism, we still had a pleasant stay and would consider returning in the future."