With a stay at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort in Sapporo (Kita Ward), you'll be within a 15-minute drive of Odori Park and Hokkaido University. This family-friendly resort is 12.6 mi (20.3 km) from Daiwa House Premist Dome and 8.2 mi (13.1 km) from Sapporo Clock Tower.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 9 hot tubs, hot springs, and a lazy river. This resort also features complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.
Satisfy your appetite at VIGNE, one of the resort's 5 restaurants. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 283 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access is available. Bathrooms feature shower/tub combinations with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and in-room massages.
"Bed is rock hard. After 4 nights, I have serious back ache, plus I'm lacking in sleep, due to how hard and uncomfortable the bed was.
The pool facility wasn't fully open (it only does so in August). The last week in July at least opens the some of the outside area for use, but it doesn't fully open until August. They'd also made the 25m outside pool a wipeout/ninja obstacle course so, if you want to actually swim [do some lengths etc] then the only place you can do this was initially only open in August and even then it is now taken over by an obstacle. The indoor sections are open all year round. You have to pay extra to access the slides - not too crazy at 500 or 600yen depending on the day for unlimited access (you're given a wristband).
Breakfast was ok. Wide variety of foods - some of which I wouldn't normally associate with breakfast, but still nice to have choices. Signage claims it gets busy after 8am. This is definitely not true - it's busy when it first opens at 7am and then slowly gets quieter over the 7~10 opening times (last entry at 9:30). Can't speak about weekends tho.
Shuttle bus is busiest at the 5pm time slot.
Overall, a ”resort” that claims to be 4 stars it most certainly isn't. 2 stars yes. 2.5 maybe. But the whole place just feels quite dated and far from the luxury expected from a ”4 star hotel”.
Apart from the bed as I've already mentioned, the room was a good enough size but all the decor and controls were old. The Aircon control was worn and glitchy (button presses would turn it off etc) but at least it worked and made the room the temp we wanted. The lighting panel has had so many changes there are stickers on it to blank out buttons which no longer function - fair enough, but maybe spend a bit of money on a decent upgrade??? This hotel isn't cheap!"