Find 3-Star Hotels in Machelen

"Good breakfast, well-cooked eggs and savory beans. Plus, there's free 24-hour coffee, tea, and water, which is a huge bonus. Highly recommend! Just a heads-up, the train station is really close – there are two exits from the hotel, and the one to the right is the closest."

"The water pressure was really low, making it difficult to wash my hair. There's no airport shuttle either. I'd suggest travelers choose a hotel that costs at least 600 RMB per night."

"I have never had doubts about Novotel, having stayed at Novotel hotels in Antwerp, Singapore, and now Brussels. I usually have good experience with Novotel hence the hotel has been my choice. Normally, I always inform the hotel in advance if I will be checking in late by using the link provided by Trip.com, and I usually receive a prompt and professional response from Novotel hotels. Unfortunately, my experience with Novotel Brussels Airport was disappointing. Despite sending emails to inform them about my late check-in—first via the *********** link and then directly to the hotel—I received no response at all. This is unusual, as on the same day I contacted two different hotels for upcoming stays, and the other hotel replied promptly. Only Novotel Brussels Airport did not respond. There was also a booking issue where I was told that my two children were not included in the reservation, even though the booking was made through Trip.com’s automated system and full payment had already been completed. The receptionist told me they cant do anything since I came late. But I showed them my email via the trip.com link and they said that was not their email address. So Is the management or your staffs not doing a good homework professionally? To make matters worse, I accidentally left my mobile phone at the hotel and only realized it half a day later. When I called the hotel, I was told to send an email. I emailed twice, yet I still have not received any reply. It is very frustrating when phone assistance is unhelpful and emails are simply ignored. Overall, I felt unsupported and unsure where to seek help due to the lack of response and assistance. This experience does not meet the standards I have come to expect from Novotel. I sincerely hope Novotel Brussels Airport will improve its communication and customer service."

"excellent enjoying in Belgium next airport hotel , front desk is friendly and hotel rate is affordable nearby careful express can buy some chocolates for souvenirs..."

"Very satisfied. Very good. Colleagues are very satisfied. The transportation is very convenient."

"Considering room size bedding and facilities seems be too costly ,unfortunately my room was a connecting room sound from adjoining room was too much ,taxi to and from airport is bit costly 25 to 35 euros inspite distance is short about 6-7 km i reached 22:30 to hotel no one was in reception desk for about 10 minutes"