Find 4-Star Hotels in Sunnyvale

"On the positive side, the receptionist upgraded our room to one with a balcony without us even asking. However, a few things were subpar. We understand that mistakes happen from time to time, but what made it worse was how they handled the issues with zero apology. 1. We checked in to find the body wash dispenser completely empty and we only realized it late at night. The night receptionist provided three small tubes but couldn't replenish it. When we asked the front desk again the next morning, we were told to find housekeeping. We tracked down housekeeping, only to be told to go back to the receptionist. 2. The bed linen had an obvious stain, and we weren't sure if it was still wet, so we just covered it with a towel. We decided not to complain further because it was already late that night, and the receptionist hadn't been very helpful with the body wash anyway. 3. Breakfast was pretty much gone by 9:29 AM. The kitchen staff was there initially but didn't do anything. A receptionist helped us try to locate them around 9:35 AM, but no one could be found. They finally showed up and replenished only the scrambled eggs at 9:55 AM, nothing else, but by then, it was already too late for us. The receptionist actually told us to file a formal complaint anyway, mentioning it has been a recurring issue."

"It is a stylish and modern hotel with clean and comfortable rooms, elegant design and convenient facilities. The location is ideal for both business and leisure travelers. The service staff is friendly and professional, and the overall stay experience is pleasant. It is recommended for travelers looking for high-quality accommodation."

"The location is super convenient, right on Camille Road which runs through the western US. It's almost at the heart of Silicon Valley's transportation network, making it a quick 30-minute drive to places like Palo Alto and Cupertino. The rooms are spacious and clean, and they provide complimentary water and coffee. Breakfast is pretty standard—just bread, eggs, and sausage patties—but the fruit selection is decent."

"Paid extra for parking and breakfast, plus a service charge that I didn't notice when booking. Everything else was fine. The hotel is right across from In-N-Out, and there are lots of restaurants nearby, so the location is very convenient. We even drove to a Korean supermarket."

"Overall is good to stay there for 3 nights. The room is clean and comfortable even though the beds are small and different from the booking. The facilities are good. The service from the kitchen is sweet. The food for 3 days are almost the same and so my children cannot have breakfast for 2 days. :)"

"This hotel is quite impressive, I really enjoyed my stay! It feels very similar to hotels in China, I even suspect there might be Chinese investment behind it. Definitely worth checking out!"

"I highly recommend AC HOTEL. I've stayed at this Marriott hotel many times and I love it! It's also very clean. The lobby is spacious and comfortable! The service is very good and highly recommended"