Posted on May 19, 2025
Anonymous User
The hotel is in a great location, right on Banff Avenue. The bus to the Banff Gondola and Lake Louise is near the hotel, and the transportation is convenient. However, the hotel's sound insulation is average, the air conditioner is very loud, slippers are not provided, and the facilities are not complete.
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Price per night from:€348
Posted on Aug 27, 2018
YANGHotel location is very good, driving to the town supermarket is very close. The facilities are great, very warm, just like the feeling of home, the service staff is usually not at the front desk, will not bother the guests, but on call, I like this feeling! The breakfast at the hotel is also great, exquisite, with fresh orange juice and a blend of healthy fruits and vegetables. Recommended to stay!
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Price per night from:€155
Posted on Jun 25, 2026
Guest User- The bathroom had no exhaust fan, so there was often a toilet smell in the room.
- The hot water in the shower wasn't hot enough; it was even cold during peak times.
- The hotel is located very close to the train tracks, so the noise was noticeable.
- The room had an independent air conditioner, but it was noisy when cooling, and the temperature couldn't be adjusted independently.
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Price per night from:€248
Posted on Oct 14, 2025
yi-chuan
The room is small but very comfortable. Although it is a public toilet, shower, kitchen, everyone is very clean and tidy. The guests staying in the store are also very quiet. The Hostel is halfway up the mountain and the scenery is particularly beautiful, which is very suitable for self-driving tours. It is a 5-minute drive from Canmore Town. It is20-30 minutes from Banff.
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Price per night from:€135
Posted on Dec 5, 2024|Standard Suite
gtheexplorerThe view from the room and hallway was spectacular. The staff was friendly, polite, and accommodating. He answered all our questions with big smiles and helped us with all our needs.
The room is big. A door separates the bedroom and dining room. The dining room has a mini fridge, microwave, coffee maker, and tiny sink. A fireplace too inside the room
The whirlpool outside was a bonus and felt relaxed while enjoying the fresh, cool air after a long day of driving and walking. Bed was very comfortable with lots of pillows and had a very good night sleep.
Won't hesitate to book here again.
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Price per night from:€247
Posted on Jan 4, 2026
Anonymous User
I recently stayed at the Canmore Inn & Suites on Bow Valley Trail. While the property itself has potential and offers a convenient base for exploring the Rockies, my experience was significantly dampened by a factor I wasn't prepared for: a major local hockey tournament.
The ”Tournament” Factor
I was unaware upon booking that my stay coincided with a Canmore hockey tournament for U11 and U13 divisions. To say these teams ”took over the hotel” would be an understatement. The volume of children was overwhelming. This translated to:
The Pool Area: Practically unusable for other guests; it was packed to capacity with kids from morning until night.
Common Areas: Hallways and the lobby were very loud and, at times, felt uncontrollable.
Lack of Supervision: There was a noticeable lack of adult/parental supervision in the public spaces, leading to a chaotic atmosphere that isn't ideal if you're looking for a relaxing mountain getaway.
Staff and Noise Management
To the hotel’s credit, the noise did mostly settle down by 10:30 PM. I spoke with the front desk, and they mentioned we could issue formal noise complaints if needed. However, it felt like a losing battle given the sheer volume of groups.
The staff are clearly used to this, as these local tournaments bring in consistent bookings for the hotel. While the team was polite, they seemed stretched thin by the high occupancy and the energy of the young athletes.
The Room and Amenities
Pros: The location is excellent—close to downtown and Highway 1. The rooms are generally spacious, and the mountain views from the upper floors are a highlight.
Cons: The property is showing its age. Some fixtures felt dated, and the cleanliness in the high-traffic common areas suffered due to the heavy foot traffic during the tournament.
Final Verdict
The simpler solution here is a matter of timing. If you aren't in town to participate in or spectate a tournament, check the local sports calendar before booking. If a U11/U13 tournament is on, I would recommend staying elsewhere. If you are here for the hockey, this is clearly the ”hub,” but for the average traveler, the lack of peace and quiet makes it hard to justify the price point during these peak weekends.
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Price per night from:€215