Find 3-Star Hotels in Tangerang

"I am very disappointed with my stay at D'Prima Wellness Center Terminal 3 International. I booked two rooms through Trip.com because the photos clearly showed Queen-size beds, which were essential for my travel party. However, the actual rooms did not match the advertised images. When I raised the issue, the hotel only offered paid solutions: IDR 250,000 per room for extra towels and water, or IDR 400,000 per room for a room upgrade without breakfast. Even one of the staff acknowledged that the photos on Trip.com do not accurately represent the actual rooms. What surprised me most was that the Operations Manager stated the hotel does not even have a Guest Complaint Form. After 18 years working in the travel industry, this is the first time I have encountered a hotel without a basic complaint procedure. The misleading room information, poor complaint handling, and lack of standard customer service are unacceptable, especially for a hotel located at an international airport. I hope the management reviews this issue seriously, updates the online information accurately, and provides a proper explanation and fair resolution for affected guests."

"clean & comfortable place , staff and security so friendly , good facilities , good service , highly recommended !!"

"The bed was comfortable and the view was good. The only downside was that there was no shower cap."

"I enjoyed the size and quietness of the room. Regarding the free shuttle service, it would be helpful to specify that there are fixed schedules, and depending on your arrival time, you might have to wait 1 hour and 20 minutes! For the same price, I would rather recommend the Orchardz Hotel next door. They have shuttles upon arrival and breakfast included."

"The room is large with two bedrooms; it's a newly built apartment building currently for sale."

"Honestly we didn’t expect much because the price was really cheap. We chose this hotel mainly because it’s close to the airport since our flight arrived late at night. The staff were nice and there was no deposit required which was a plus. The water pressure was actually really good but the bathroom smelled really musty and the towels didn’t absorb water well at all. There was also only one power socket so bring an extension cord if you need to charge multiple devices. There’s an Alfamart right next door, which was convenient. Overall, it’s okay for a short overnight stay, especially if you just need somewhere cheap near the airport."