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I was given a room on the 3rd floor, which was too low and disappointing! I saw that others who booked the same room type before were given higher floors. When I asked the front desk staff during check-in, they said the highest they could give was the 3rd floor. I wonder if I was treated differently! The suite itself was quite spacious. A big shout-out to the restaurant staff, their service was attentive and their attitude was excellent, even though the breakfast selection wasn't extensive.

Absolutely amazing stay at Voco Hotel! As an IHG member, I truly experienced exceptional service throughout my stay. The room was incredibly comfortable with stunning unobstructed sea views. The breakfast was absolutely delicious with a wonderful variety of options. A special thank you to Glenys at the front desk for her patient answers and perfect service—she made my stay even more memorable. Highly recommend!

The hotel is located right in the heart of Souk Al Seef, with guest rooms spread across the surrounding buildings. Electric buggy service is available to take guests to/from their rooms or to the nearby sister property, Canopy, where the gym and swimming pool are located. The surrounding offers plenty of shops, cafés, and easy access to boat rides across the creek to the Gold Souk and Spice Souk, making the location extremely convenient. From the electric buggy drivers and receptionists to housekeepers, F&B staffs, and even the engineering team, every staff member demonstrated exceptional professionalism and warm hospitality. We truly felt well taken care of throughout our stay. Akbar provides the warmest hospitality. Breakfast is highly recommended. The selection is fairly extensive and the quality is very good. During peak season, it is advisable to arrive early to avoid crowds. There is a terrace on the third floor, and sitting there in the evening in January was very relaxing. It offered beautiful views of the opposite shore, the busy boat traffic along Dubai Creek, and planes taking off from Dubai International Airport. The bed was very comfortable, and the room was extremely clean and full of characters, reflecting the charm of Dubai’s historic district. That said, there are a few areas that could be improved. The room lighting was quite dim. My room was located above the Starbucks, and there were many people taking photos late at night and early in the morning, so soundproofing could be improved. The hairdryer could not be used in the bathroom and had to be plugged in inside the room due to the outlet configuration. The drawer-style refrigerator had no cooling effect at all. The TV remote control did not function properly—it could only turn the TV on and off, with no function to change channels or adjust the volume. The shower water pressure was weak, and the hot water temperature fluctuated frequently. Aside from these issues, everything else was excellent. I really enjoyed the hotel’s overall style and found the stay very comfortable. If the points mentioned above can be adjusted, I believe the overall guest experience would be significantly enhanced.

Staying for 16 days with the family. First week was great bar the meals at dinner. Beach at Hilton was great, the rooms great, location good. We went half board so we had to eat in a pub type restaurant called speakeasy where people were smoking drinking and playing pool. We attended twice and then stopped. Muslim family and not happy to dine where people watching the football smoking an drinking whilst trying to eat. First time eating the food was bland and we ordered a chicken burger, it was raw so they made another burger but obviously not enjoyable. Second time the staff put our whole order on someone elses table then after a few minutes took it off their table an put it on ours. (God knows if it was touched or coughed on) We decided we were not going there again. Spoke to reception who said we can order room service to our room rather than eat at speakeasy. This was great for a few days but the menu never changed and got boring and eating where we slept was becoming un enjoyable. We then told housekeeping there was an odd smell in the bathroom so he cleaned the bathroom. Smell was still there all whilst having to eat our food in the room. We then complained and they came to fix the smell as it was getting worse. He came and sprayed something in the floor vent. At 2am a few days later we heard a bang and water grushing, it came from a boiler room so we called reception and they sent someone out, he turned the water off but hadnt said so, so in the morning both rooms had no water so we could not take showers and we missed breakfast as they came to fix the issue whilst we waited (no offer of room change either). Tried to go to the hilton beach as had for past 9 days and they said its now chargable, nobody informed us of this change and they said they only just found out but then this should have been stated on arrival that its not normality and can change any day instead just go and take a towel and go to the public beach on the sand as theres no beds! Pool bar not open so you have to order from the lifeguard who calls room service and waiting to get a drink of water in the heat, which is not sign posted so you would not know. You just think the pool bar is closed as its shutter down. So thankful for Shaban an his team who truly looked after us with food and we attended his restaurant on the 2 days it was allowed to open, apart from that the food was not good. Highly recommend Shaban so professional caring sympathetic and respectful to our needs. He needs a promotion and pay rise as he goes above and beyond for the care of visitors! On day of leaving we went to get a quick lunch at jones grocery and the lady said i have to check if you missed any meals to see if your eligible to eat! We said we have missed a few so its fine, had us waiting a while which became ridiculous and embarrassing so we just left. Met with guest relations and didnt get any sympathy or an apology for the inconveniences caused which led me to make this complaint. I totally understand the situation in Dubai with closures and staffing as i am a frequent visitor but i do not feel we were completely not respected not taken care of correctly and my children did not have a good time at the hotel. Unfortunately i feel as though i would not stay here again.

The environment is great, the service is excellent, and check-in was a breeze. Unlike some hotels that demand a deposit upon arrival, this one doesn't. Plus, it's quite well-equipped; I've stayed in other Dubai hotels that didn't even provide slippers or toiletries, but this one has them. It's also very convenient for getting around and shopping.

We had a wonderful stay at QE2 Dubai. It was a unique experience staying on such an iconic ship. The staff were friendly and accommodating, and they kindly fulfilled our room request. The breakfast was also very good, with a nice variety of options. Overall, it was a comfortable and enjoyable stay. Thank you!

The room was great and very clean. The hotel staff at the front desk were also very friendly, and there was someone to help with luggage. It's close to the subway station and there's a shopping mall nearby where you can eat. The only downside is that the view from the window isn't great.

We had an excellent stay at **Adagio Premium Dubai Al Barsha**! The hotel apartment was spacious, clean, and perfect for families. Our kids especially loved the **Kids Club** and were delighted with the complimentary ice cream, which made their stay even more memorable. A very special thank you to **Ms. Eva** at the reception for her warm welcome, professionalism, and outstanding customer service. She made our check-in and stay smooth and pleasant. We would also like to extend our heartfelt appreciation to **Mr. Fiza** for spoiling our kids with ice cream and making them feel so special. Small gestures like these truly make a big difference. The family-friendly facilities, caring staff, and wonderful hospitality made our stay unforgettable. We highly recommend Adagio Premium Dubai Al Barsha to families visiting Dubai, and we look forward to staying here again! ⭐⭐⭐⭐⭐

Upon arrival reception made an issue about my name appearing differently on the booking and insisted on seeing the confirmation. After that, I was given a room with a serious fault — the air vent was making an extremely loud noise, like a chainsaw, which was unbearable and felt unsafe. I requested a room change. The second room was also defective: there was no hot water, and the bathtub faucet lever was extremely difficult to operate. Because both rooms were unsuitable, I left the hotel.

Stayed at Social Hotel Barsha Heights and had a pleasant experience overall. The location is excellent, with easy access to the Metro, restaurants, and major attractions. The staff were friendly and helpful. The only downside was that the hotel has limited amenities compared to others in the area. Overall, it’s a good choice if you’re looking for a comfortable stay in a great location. ⭐⭐⭐⭐☆