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Really like this serviced apartment a lot, with a nice aesthetic design. Room was large enough for me (1 bed apartment with sofa, apparently the sofa is given as a room upgrade over the room type I booked so it can be a little misleading when booking). I stayed at Quellin Apartment block so it requires a bit of a walk from the main entrance, but the apartments in Quellin seem to be larger than the ones in the Frankrijklel block. Having heavy lugagge will not be convenient if staying in Quellin block, given there are steps between both blocks and the wheelchair lift has yet to be repaired. Towels, tea/coffee and toilet rolls are free to take from Level 1 Essentials room. If you can’t remember your PIN code, you can use the Numa app to open the entrance and room doors, just that the PIN code is still required for the lifts. It will be more ideal if room slippers are provided. Overall, I had a comfortable stay especially given it is near many supermarkets (Albert Heijn, Jumbo; while Lidl is just downstairs), steps away from Opera underground tram station, walkable to Antwerpen-Centraal Station, and walkable to Groenplaats.

My stay at this hotel was absolutely wonderful. The hotel is beautiful, clean, and very peaceful, which made it a perfect place to relax after a long day of exploring the city. One of the best things about this hotel is its location. It is situated very close to Antwerp Central Station, which makes transportation extremely convenient, especially if you are arriving by train or planning to travel around Belgium. The surrounding area is calm, safe, and very pleasant to walk around. Within just a short walk, you can find many lovely streets, shops, restaurants, and cafés. I also loved that it is close to Antwerp Zoo, which is one of the oldest zoos in Europe and definitely worth visiting. The neighborhood has a very charming atmosphere, and simply walking around the area felt like part of the experience. The hotel itself was very comfortable and well maintained. The room was neat, nicely arranged, and provided a relaxing environment after a busy day in the city. The overall ambiance of the hotel felt quiet and welcoming, which made my stay even more enjoyable. The only small thing that could be improved is the heating. It would have been even better if the room heater could make the room warmer, especially during colder weather. Aside from that, everything else about my stay was great. Overall, I truly enjoyed my stay and would definitely recommend this hotel to anyone visiting Antwerp. The combination of the excellent location, peaceful environment, and comfortable rooms makes it a great place to stay while exploring the city.

They said it was right next to the train station, but you still have to walk a bit, which is tough when you're dragging luggage. The hotel isn't big, and once inside, there were a lot of chaotic scenes, which was a bit irritating to look at. First, they said they didn't have toothbrushes and told us to go buy our own. Then they found one, but they only provided one set of toiletries for two people, and no slippers at all. My friends, if you come later, remember to bring your own. I'm not sure if it's because I booked through Trip.com, but the room they gave us was indeed the first one on the second floor, right by the elevator. I figured it was just for one night, so I let it slide. The breakfast was decent, with baked sweet potatoes and roasted potatoes, which tasted good. There were also some small cakes and dorayaki, and you could even make your own waffles.

This was our second stay at this hotel, and the location is fantastic, right next to Antwerp Central Station, arguably the most beautiful train station in Europe. It's also right next to the Chocolate Museum, and within walking distance of the Old Town and Grote Markt. The hotel breakfast is absolutely amazing, served in a flamingo-themed restaurant. Even the ginger tea is presented in a unique way that stands out from other cafes. But the best part is the service! We got completely soaked today, and even after checking out and returning to the hotel, the staff went above and beyond, getting a hairdryer to help us dry our hair and clothes!

We stayed at Leonardo Plaza Antwerp on 23 April 2026 and booked a room for three people, with our daughter sleeping on the sofa bed. At check-in around 4 PM, reception already mentioned the sofa bed might not be prepared and asked us to let them know if bedding was missing so they could arrange it. When we arrived in room 72, there was indeed no bedding or towels for a third person. We reported this at reception around 5 PM and were assured it would be taken care of. After attending a concert, we returned to the hotel at 11:45 PM, only to find nothing had been arranged. Bedding still had to be brought to the room, which took another 30 minutes. Because our daughter was exhausted, she had already fallen asleep in the double bed, so one of the adults ended up sleeping on the sofa bed once it was made up. Unfortunately, the sofa bed was extremely hard and uncomfortable. It felt like it needed a mattress topper. That was disappointing, especially since the issue was known and reported well in advance. That said, the room itself was otherwise very good and comfortable, and the breakfast was excellent. Unfortunately, the missing bedding and uncomfortable sofa bed were a real letdown and affected our overall experience.

A beautifully presented hotel but the area felt a little dirty. Straight across from the train station with transport galore right outside (tram, metro, bikes, scotters and more!) Chinatown next door and the zoo as well however this area feels unloved and dirty. Walking down towards Meir and onwards to Grote Markt you see the real Antwerp with beautiful ornate buildings, markets and shops. Nighttime is when the whole place feels magical. The hotel room was clean and comfortable in size. Bathroom was lovely and the beds were fairly comfortable but the room was hot. The tv casting didn’t work and we could get any of the uk channels which was disappointing. The gym is ok - not massively well equipped and the pool is so cold. Sauna and steam good although not that hot in either. Recommend as a one night pit stop but wouldn’t want to be there for longer than a couple of days.

Great hotel especially for a long stay! You have an entire kitchen in the room, which is very handy. The room has everything you’ll need! The service is great and the staff is super friendly!

The service staff were very enthusiastic and courteous, and the check-in and check-out were very fast. We parked the car in the parking lot next door, with a 5 euro discount for the ticket, and the service staff moved quickly. Free coffee and tea in the lobby, free apples. The room is quite large. The bed is also ok. The best is the location, not far from each attraction! Walking distance! Very nice hotel.

The hotel offers free luggage storage with no time limit. However, rooms facing the street can be a bit noisy, and the blankets are quite thin. Breakfast isn't amazing, but the location is excellent, right across from the train station. If you prioritize convenience, I'd recommend booking an inner-facing room, which should be quieter. Antwerp is beautiful, and there are some really good Asian restaurants nearby.

The stay overall was nice, had good breakfast, and great location. The rooms were really cold and the little electric heater sadly didn’t do us much justice. Maybe not ideal for colder seasons. Also the pictures didn’t clearly show that the shower would be in the room with nothing to cover the part? The pictures pf the room we booked showed a seperate bathroom so we were confused. Not ideal for family settings but we only stayed two nights which made it more bearable.