Find 4-Star Hotels in Hersonissos

Apart from the unfriendly reception we were very satisfied with the hotel. Food, beach, pool, room, everything was great. Equally friendly bartenders, whether in the morning (Marina, Stavros) or in the evening, as well as the whole animation team (Paula, Sebastian...). You were great, thank you.

Beautiful hotel, right in the city center. I had a suite, but unfortunately, the room’s hygiene was disappointing. The air conditioning blew out strange dust clouds — it turned out to be extremely dirty (see photo). In addition, the shower seals were full of mold, so I didn’t shower. The room faced a derelict building, which also came with a terrible sewage-like smell. Such a shame. With half board, you get a credit to spend — which is actually a clever system — and the food itself was very good and delicious. But having to pay extra for a cappuccino at breakfast is just absurd. That should simply be included 🤷🏼♀️

I had been to the same hotel two or three times last year, it was very good and nice compared to the other hotels I went to on the peninsula. This year I thought the manager changed and I asked do you have a new manager they said no the same one so listen. What I am going to say does not benefit us, the customers, but it is the truth and it must be said that it does not benefit us because the price of the hotel is going up and that is why I say that it does not benefit us the manager this year must have had a terrible inspiration because I saw a completely different hotel nothing to do with all the others I had seen and believe me I have been going 15 years in a row to the peninsula over 6 to 7 times a year vacationing in too many of them I have vacationed what I saw this year I have never seen before in any hotel. That is, from the staff more kind than the reception, incredible from the restaurants, the quality of the meals was on another level. In general, everything was wonderful, I would like to mention one by one the people I interacted with, but it is very difficult epigrammatically, so the meter that is in the Konstantinos restaurant she conducts the orchestra in the restaurant and believe me the manager very well the lady Eva at the reception has served us this is the third time she has served us herself in anything we have asked her the last time she brought us a charger from her house to charge the mobile us down in the pool next to where Artemis is with the skewers, all the guys are very helpful, to whom should I start, everyone is amazing, finally, I want to say a big thank you and well done to the hotel management and especially to the manager, he has managed to do incredibly well...

Hotel is based in quite and peaceful area,to town center is about 10-15min walk, to the beach 20 min .Food in there amazing taste full and price really affordable .Hotel staff helpfull in any matter.We are really happy to guest in there. Big Thank you to the hotel.

Room wasn’t ready on arrival. We were offered another hotel for the 1st night however we didn’t accept and decided to stay with my daughter. The staff were extremely apologetic and agreed on our departure we could keep our room on till 6pm . Food was ok and plenty of choice. Ordering drinks from the main bar in the evening was a task and we could be waiting up to 40 mins as only 2-3 staff making drinks.

This was our 2nd time in Palmera after it was renovated. Had a great few days there, most AMAZING professional and polite staff, we were given access to a superb room, with beautiful sea views and plenty of space. The combination of price, location, staff and hotel quality is simply unbeatable. We are making this or only hotel destination in Hersonissos irrespective of time of year

The room was spacious and the hotel was nice. Cleaning could have been a bit better. There were a few minor issues in the room - nothing big. So close to the beach and there are all kind of shops around.

Great location, friendly stuff.  Nice pools.  So so for the breakfast and dinner, coffee is not tasty- but that’s almost all over Crete :) the cold water are a bit salty.  Room was not enough clean when we entered, some remains in toilet and shower.  They clean the room only once in 2 days, and the cleaners don’t care enough for making it enough clean.  We really liked the room next to the back pool, but before that we got room next to central pool which was very uncomfortable, old bathroom and very noisy (we heard everybody walking up and down the stairs starting 6:30am.  The stuff is quit friendly usually, but over-busy.

My husband and I had a good stay but maybe next time we visit we can get a ground floor accommodation as my husband has bad knees kind regards Lena Carr

Very friendly staff who go the extra mile. Location is good about 20 min from the airport .The spa that's on the hotel premises is very good too.