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”Everything was absolutely amazing! Clean rooms, great service, and a perfect location. A special thanks to the reception team—even after we checked out, they were incredibly kind and provided us with a quiet space to pray. Highly recommend this hotel to everyone!” (Hammasi mutlaqo ajoyib edi! Toza xonalar, zo'r xizmat va ideal joylashuv. Reception jamoasiga alohida rahmat—hatto check-out qilib bo'lganimizdan keyin ham, juda xushmuomila bo'lishdi va bizga namoz o'qib olishimiz uchun tinch joy qilib berishdi. Bu mehmonxonani hammaga tavsiya qilaman!)

The hotel was very clean. Love the elevator level selection pad. The staff was extremely friendly. It’s easy to retrieve your vehicle from valet even when you’re going to return. Although, I suggest Waymo. Those things are everywhere and the hotel’s location is central to everything to do with the arts. The High Museum, The Fox Theatre, and The Shakespeare Tavern Theatre are must sees while you are there. And don’t forget to get breakfast at the hotel. It’s delicious! Ask for Tyler 😊, she’s amazing.

Nice hotel apartment, across from Civic Center station with underground parking. Very good service from front desk staff. A lovely space with coloring area in the lobby, restaurant are precursor to the apartment: full kitchen, living room, dining area, two tvs, balcony and bedroom, kind of classic Marriott style. But unlike Marriott there were no extra towels, bathrobes, slippers or toiletries beyond soap and shower cap. The restaurant hours on the key are incorrect. The restaurant closes at 930pm although front desk said only the kitchen closes at 945pm. Anyway the mix up led to none of our interactions with the reticent restaurant's staff for room service. The restaurant takes a daily siesta too, though the key says weekends only. The 12 doesn't let Door Dash come to the apartment, only the lobby. However, 12 Staff will deliver if anyone's available; otherwise you have to go to the lobby. All in all, it was a very pleasant stay.

The Service was great everyone was respectful, room was very clean and housekeeping was very nice and quiet and gave us everything we need. The cons of the service we weren’t allowed to eat breakfast unless we paid, certain amenities in the room didn’t work, & we didn’t have a microwave. Overall if you’re doing a short stay about a week 8/10.

This is an older hotel, but the rooms are spacious and clean, which is great. The only downside is the lack of a swimming pool. It's super convenient for sightseeing, just a 10-15 minute walk to Olympic Park, the Aquarium, and Lotte World. The subway station is also only about 10 minutes away, making it easy to get to the airport. I think there's also a food court somewhere nearby for dining options!

The reception team was amazing—special thanks to Nessa and her colleagues, who were incredibly friendly and welcoming. They also kindly arranged an early check-in, which I really appreciated. The hotel is conveniently located, with a subway station nearby, and it's quite central. But at night homeless people sleep in the area, so I tried not to walk at night. I stayed for four nights, but housekeeping never cleaned my room. I also want to clarify that I did not have the ”Do Not Disturb” sign on my door at any point. They do not provide slippers.

Very nice newer hotel. Service was ok. Security arrived quickly to reset the safe, though the maintenance staff couldn't fix my dripping shower faucet. They showed up right away, misdiagnosed the problem and said it would stop over time. It didn't. When I notified the front desk the next morning, they assured me that maintenance would be there to fix it. They never showed up again. Three days of hearing a dripping shower faucet... Oh yeah, and don't get a room on the second floor near the fitness center. Gyms bros too weak to properly put down dumbbells. *****s letting them drop and thus rattling everything on the floor at all hours of the day and night.

I can't say it was amazing because, for the price I was paying, I was definitely expecting more. Bathroom had minor stains, pool area floor had some dirt, gym (fitness centre) totally disappointing!!! Had half a dozen of equipment, apart from the cardio ones, the other two real weight lifting didn't work. Service was acceptable, but never anything better than strictly professional. It's a gorgeous hotel though and really well located

Super kind staffs nice rooms perfect fitness room You cannot demand more for this price 100% satisfied

It was a very pleasant experience staying at Kimpton the Shane. Home keeping was done everyday. Nice toiletries were provided, replaced as requested/required. We were there to visit the city but it also could be a nice spot for staycation as they have a lot of options of room service along with a bar and restaurant attached!