Find 5-Star Hotels in Abu Dhabi

"I really like this hotel, and this is not my first time staying here. I always choose it because I enjoy the overall experience. However, there are a few issues that I hope can be improved. The air conditioning in the rooms never seems to get cold enough, which makes the room uncomfortable. Also, the room has an unpleasant smell, and the pillows and duvet don’t smell fresh either. Another issue I experienced was with the room lights. They were too bright, and I couldn’t make the room dark enough at night, so I didn’t feel comfortable while trying to sleep. I hope these issues can be addressed because I genuinely enjoy staying at this hotel and would love to continue coming back."

"Absolutely loved this hotel! It's right in the center of Abu Dhabi, making it super convenient to get anywhere. There are tons of restaurants and supermarkets nearby. The room itself was spacious and bright, with a European style. While the facilities are a bit older, they're very well maintained. The service was professional and attentive – I was very satisfied and would definitely recommend it. They even surprised me with a birthday cake during my stay, which was a wonderful touch! Breakfast was good too, although it was quite busy during Chinese New Year. Overall, a great experience! (o^^o)"

"This W Hotel is centrally located on Yas Island, making it incredibly convenient for exploring the island. They offer shuttle buses to all the major theme parks, so the location is definitely a strong point. The only minor downside is that waiting for the return shuttle can be a bit of a hassle; we often had to wait a long time, which wasn't a great experience. The breakfast selection is incredibly rich and varied, and the restaurant itself is spacious with a comfortable dining environment. The hotel's biggest highlight is its proximity to the F1 track; you can occasionally feel the race day atmosphere, and it's super easy to access any F1-related activities. The facilities are excellent, including a dedicated pool and gym. The gym is exclusively equipped with Italian Technogym equipment, which is top-notch quality, providing a fantastic workout experience. The service is also attentive, and the overall environment and views are great. Overall, the value for money is good, making it a suitable stay for anyone visiting Yas Island for theme parks or F1."

"Spent at this hotel 4 days, everything at this hotel is worth every penny. Good sized rooms, specious bathroom, clean all over, customer service is excellent, reception is very helpful and friendly, the cafe and restaurant area is excellent, the foods and beverages are also excellent. The pool is great and looks like fun but we didn't get the chance to use it due to the heat. The gym is ok, it can be a bit improved considering it's a 5 stars hotel, but it's more than enough for your average workout. Everything at this hotel is excellent. The only bad experience we had it was nothing to do with the hotel but our next door neighbour for only one night they were on the balcony at 2 am and talking loudly and laughing loudly too. I had to call the reception to get them quite and into a normal civilised hbehaviour. It's just luck, you get low class people in a high class place which it proves that you can't buy class. Would I book here again? Absolutely, in fact I'll book again at this hotel in a couple of months."

"First of all at check in we were proposed to choose between renovated room of the smaller size (which costs much less than the room type we booked) or originally booked, but not renovated. We have chosen the room type according our booking and got an extremely old room with dirty windows and hardly working air conditioner. However, this one was presented to us as an upgrade to see view (no view though because of dirty windows). The next morning we complained about that and were moved to an amazing renovated real sea view room. Which was great. So, I don’t know how to comment on the 5-star hotel because of this experience. If you are lucky or are ok to fight for your comfort, everything will be fine :) Breakfast is amazing, and you can order additionally number of dishes not presented at the Buffet including avocado and salmon. Pool is great too. Also, the bus stop which will get you to museum island is 5 min walking distance."

"Dear Hotel Management， I would like to start by saying that staying at your hotel was generally a pleasant experience, but I feel compelled to share the deeply frustrating and upsetting incident I encountered at your Asian restaurant, Cho Gao. This experience left a very sour taste in my mouth, and I believe it requires your immediate attention. Upon arrival at Cho Gao, the first waitress who served us displayed a level of indifference and rudeness that left us feeling unwelcome. At first, I tried to brush it off, thinking I might be overly sensitive, but when my mother—who doesn’t speak a word of English—expressed that she, too, felt uncomfortable and unwelcome, I knew this wasn’t just my perception. As someone who has lived abroad for over a decade, I understand the importance of cultural sensitivity, but what transpired felt more like an intentional disregard for our presence. To add insult to injury, when my mom requested hot water, the waitress initially offered Jasmine tea and Earl Grey instead. I patiently explained that in Chinese culture, we prefer hot water before meals, but the waitress’s response was condescending, as though she couldn’t comprehend this simple request. After insisting we only wanted hot water, we waited for half an hour before it was finally served. I am a pescatarian and asked if the shrimp dumplings contained pork, as it is common in China. The waitress’s response was baffling and dismissive. She couldn’t seem to understand why I was asking such a question and even said, “I don’t understand your language.” This was particularly infuriating given that I’m a journalist and fully capable of communicating clearly in English, despite my accent. Her lack of understanding was not a language barrier—it was sheer indifference and poor service. We arrived at 8 p.m. and didn’t order much, yet we were informed that we would have to wait at least 20 minutes because regulars were being prioritized. While we understood this, the tone with which this was conveyed was rude and unprofessional. We never saw the original waitress again, and the remaining staff members, thankfully, were far more courteous and competent. While the service from the other staff members was better, the damage had already been done. It’s not just about the specific actions of the waitress; it was the overall tone and attitude, which felt dismissive, condescending, and unwelcoming. The fact that my mom, a Chinese tourist who doesn’t speak English, was ignored and treated differently from other guests was a glaring example of cultural insensitivity and, frankly, ******. In my experience, many Chinese tourists—especially those from older generations—are sensitive to how they’re treated abroad. They come from a background where such trips are rare and precious, and they do not deserve to be treated with disdain. The treatment we received was not just disappointing—it was insulting. As someone raised in a culture of respect and tolerance, it is painful to witness the mistreatment of others, particularly our elders. I am not one to exaggerate, but this experience was far from trivial. The waitress’s dismissive tone, the long wait for a simple cup of hot water, and the overall lack of hospitality left a lasting negative impression. Yes, she didn’t outright do anything “wrong,” but the attitude was blatantly off-putting, and it deeply impacted our experience. My mom, who is typically very forgiving, still tried to defend the waitress, teaching me the importance of patience and kindness when traveling. But after all that happened, I’m left asking: How can you expect us to remain calm and tolerant in the face of such disrespect? To be clear, the Cho Gao restaurant experience did not define our stay—this hotel overall was far better than the Grand Hyatt we stayed at earlier. But this incident stands out, and I sincerely hope that you take the time to address these concerns."

"The scenery is absolutely stunning, and the room decor is so cozy. The front desk offers free coffee and a variety of desserts that go perfectly with breakfast. Dinner features fresh fruit. Drinks at dinner cost extra, but the breakfast coffee service was excellent, and the staff worked hard. I was very satisfied and they even helped me extend my check-out to 2 PM. I booked a room with a balcony, which was great because I could smoke there. So happy!"