Find 5-Star Hotels in Xining

"We started our final China trip form Ürümqi followed by Turpin and Dunhuang. While our hotels there were reasonable, we felt really comfortable when we stayed at at a Club floor room at Sofitel Xining. Their service was one of the best we have experienced during our seven China trips so far. We enjoyed the comfort and the staff’s dedicated service. Thank you."

"I will start off by saying that the room and bathroom were well appointed, the staff were friendly and helpful and breakfast was delicious. However, whilst the room was generally clean, when I dropped something that subsequently rolled under a fitted unit, I was pretty disgusted to see the dust and filth beneath it. It clearly had not been cleaned for…well…ever? I appreciate that these areas will not be as clean as the more visible parts of the room, however for a five star hotel, this is unacceptable. I do not expect to find dirty tissues and a thick layer of dust and dirt anywhere in my hotel room. But by far the absolute worst part of my stay was the inability to control the temperature in the room whatsoever. The room was so swelteringly hot that despite the comfortable bed, and everything to go with it, I was almost unable to sleep at all. I do not expect this in a five star hotel(and have never experienced it other than here and at anther Wanda hotel in Hohhot), I pay for luxury; controlling the room temperature is a basic requirement that I can even do in a 50 yuan a night hostel dorm. When I asked the staff at reception the following morning I was told the AC wouldn’t be available until after April 15th because ‘it’s cold outside’. Firstly, I am not sleeping outside, I am sleeping inside, on the 22nd floor, where it is anything but cold. Not to mention it was April, not January, even in Xining it is not that cold. Secondly, as a paying guest, in a five star hotel, it should be up to me to decide if it is hot or cold, not the hotel. For this reason, as lovely as the room, staff and breakfast may have been, I would not stay here again. I checked out and moved to the lower rated Hilton, where I could control the room temperature and actually managed to sleep…generally what the whole point of a hotel is."

"Excellent location. Worth the price. Varied breakfast options. Recommended for families. Parking underground option little inconvenient and parking fees for hotel stay is expensive and shocking. Otherwise room is spacious enough and clean. Staff were helpful and check in and out process was quick and seamless."

"The hotel's location is excellent, right across from Wanda Plaza and above Tangdao 637. The front desk staff were also very friendly. Although this isn't a brand-new hotel from the last couple of years, the rooms are well-maintained and comfortable to sleep in. My only minor issues were that the hot water indicator on the showerhead wasn't very clear and was marked incorrectly, and there was some drainage problem in the shower that caused water to pool. The hairdryer was a bit old, specifically, the folding joint was too loose. For late-night snacks, they offered sour soup dumplings and tangyuan (sweet glutinous rice balls), plus some delicious yogurt! Free parking is available, and even though the parking garage is a bit complex, the signs are quite clear."

"My friend recommended this hotel, and they were absolutely right! Not only is it very new, but the service is also excellent [strong]. It was a pleasant surprise! The rooms are spacious and all very new. The suites even have smart toilets, which is a great touch. I was a bit lazy and didn't want to go buy cigarettes, so I called the concierge, and a bellhop immediately brought them up to my room. The service couldn't have been better! The sleep-aid music in the room was fantastic; it was very comfortable to fall asleep to. The mall is also very close by, so having shopping, dining, and accommodation all in one place is really convenient, haha."

"The Sofitel Residences, despite being ten years old, are still well-maintained. Having a washing machine, fridge, and induction hob makes it convenient to cook a little something. However, the hairdryer and toothbrushes could use an upgrade. The customer service staff are very well-trained. Xiao Quan at the front desk was incredibly thoughtful; hearing we wanted to stir-fry vegetables, she specifically helped us buy a wok! The hotel's location is excellent. The breakfast at the Western restaurant looks a bit dated, but the selection is quite rich. There are plenty of dining and entertainment options nearby. Recommended!"

"The hotel is centrally located, facing the central square. Room windows offer stunning views of Xining's city center. The rooms are spacious and well-equipped, including a large Sharp TV. The bathroom is spacious, with separate wet and dry areas and a TOTO automatic flush toilet. The lobby counter is stocked with bottles of mineral water and a variety of fruit for guests to enjoy, a truly impressive touch. The breakfast is plentiful and high-quality. The staff are especially welcoming, proactively inquiring about service needs and offering recommendations, a truly valuable touch. The front desk staff are equally proactive and service-minded. The front square is spacious, with free parking, and the security guards are friendly and attentive. A gas station is just around the corner in the alley next to the hotel, making refueling very convenient."

"I came from Dongying and was familiar with the local Blue Sea environment. It's hard to describe what I found when I came to Xining Blue Sea. It used to be such a good hotel, but for some reasons it's incomparable to before. The hotel staff still provides services of a five-star hotel, but the hotel is probably understaffed and the facilities are really outdated. There is not even hot water all day long, and at night the hot water is a bit cold, with low water pressure, which is really bad in the winter."

"A welcome sight not far from where the Airport bus drops. 12 minutes walk to the main railway station - if you like steep stairs on the underpass. Convenient walk to Dogguan Mosque site, local restaurants and City Mall. Grandiose lobby (where you check in) is on the 21st floor. Many facilities on different floors, but most seemed shuttered and unavailable. Hallway and room were in excellent condition. Nice room layout and view of the city. However, shower room light would not turn off at night. Study desk was a bit wobbly. Muslim Specialty restaurant has a high end menu but the sofas are not suited for dining, I think. Hotel's free vegetarian breakfast buffet was very tasty."

"For the past two years, I've visited Xining almost annually for work, and Qinghai Hotel has always been my one and only choice for accommodation. What makes it stand out are the incredibly welcoming staff, the plentiful and delicious breakfast, the warm and comfortable rooms, and, most importantly, the truly comfortable beds and bedding. This time, taking advantage of a holiday, my friends and I set off from Lanzhou for a spontaneous Gansu-Qinghai Grand Loop road trip. We were on the road early mornings and late nights every day, so by the time we reached Qinghai Hotel for the night, I slept soundly from 11 PM until 8 AM. It was exactly what I needed to truly recover and shake off the fatigue."