Find 5-Star Hotels in Yangjiang

"The service and facilities here aren't quite up to the standard of other Sheratons. Lying in bed with the AC blowing directly on me was really uncomfortable. The TV picture was blurry and often had sound but no picture, requiring a restart. I really regret booking breakfast; we went around 7 AM, and the toppings for the noodles were already cold. Many of the stir-fries were also lukewarm and greasy. After my husband ate the noodles and then some fried fish bones, he rushed to the bathroom and vomited uncontrollably."

"First of all, a big thank you to the front desk staff for upgrading us to a partial sea view room. I had booked a room without breakfast. On the day of check-in, I either misheard or the front desk misspoke, but I thought I heard that two breakfasts were included, assuming it was a complimentary upgrade. However, the next day I was informed there was no breakfast. We ended up buying breakfast cards, and I found the variety of food choices to be quite good. But after breakfast on the first day, both my husband and I experienced stomach aches and diarrhea. Since we were traveling with a child and needed to take care of them, we had to take turns going to the restroom. On the first day, we ate the food shown in pictures one and two. We're not sure which specific item caused the problem. On the second day, we avoided cold and raw foods, sticking to cooked noodles, steamed eggs, and corn, and we didn't have any stomach issues. Since we visited midweek, the Western restaurant was closed, so we had dinner at the Chinese restaurant. The food at the Chinese restaurant was quite good and tasty! They provided kids' cutlery, which was very family-friendly. The hotel facilities were decent, and the garden landscaping was nice. We were traveling with a young baby, and they provided a bed rail. They also helped with luggage during check-in and check-out, which we were quite satisfied with. However, I can't help but complain about a few things: 1. The complimentary drink vouchers were useless. When I asked for red wine, they said it was out of stock. When I asked for sparkling water, they said it had already been given out. In the end, I could only choose canned Coke. The drink in picture 5 was purchased separately and tasted good. 2. The kids' play area was extremely dirty. Before taking my child in, I asked the staff if it had been disinfected. The staff said they used alcohol disinfectant. I then asked how often it was disinfected, and she said daily. Because my child is young and crawls, after playing for a while, their hands were black with a lot of fuzz and black specks. It was very dirty, and I immediately took my child to wash their hands. I suspect it hadn't been cleaned or was only cleaned very infrequently. The space itself was quite large, and the crawling socks were a reasonable 5 yuan a pair. 3. The bedding was unclean. I slept for two nights, and both nights I felt incredibly itchy all over my body. I scratched so much that I had broken skin in several places on my arms and legs. How can a five-star hotel have such unclean bedding? 4. The air conditioning was erratic. Sometimes, even set to 19 degrees, it wasn't effective, and my husband kept saying it was hot. But then sometimes it would suddenly get very cold. Because we had a baby sterilizer and a constant temperature kettle, the power was always on, so the AC was continuously running. I'm not sure if the hotel centrally controls the temperature, but overall, the AC had issues."

"The room was very clean and incredibly spacious. The front desk staff was amazing; we arrived a bit late and she even upgraded our room. A big thank you to her! Overall, it was a great experience, my child loved it, and I'll definitely be back. It's also very close to the beach, and the beach environment was fantastic."

"Clean and nice located. Just some teams members can be more happy to do their job. Thanks for the manager that I met in the elevator. She was very kind"

"The hotel has a great environment and excellent surrounding facilities. The front desk was also very efficient with check-in; I arrived at night and it was done in no time. The service attitude was very good, and they even gave us drink vouchers. Gary at the front desk was particularly helpful. Seeing that we checked in late at night, he offered us a late check-out and an upgraded room."